Description
The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology and tools to study the analysis and improvement of facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has been applied in healthcare-based FM, but no such studies have been published.
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Contributors
- Shirey, William T (Author)
- Sullivan, Kenneth (Thesis advisor)
- Smithwick, Jake (Committee member)
- Lines, Brian (Committee member)
- Arizona State University (Publisher)
Date Created
The date the item was original created (prior to any relationship with the ASU Digital Repositories.)
2017
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Note
- Partial requirement for: M.S., Arizona State University, 2017Note typethesis
- Includes bibliographical references (pages 29-30)Note typebibliography
- Field of study: Construction
Citation and reuse
Statement of Responsibility
by William T. Shirey