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The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology and tools to study the analysis and

The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology and tools to study the analysis and improvement of facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has been applied in healthcare-based FM, but no such studies have been published. This paper aims to address the lack of an applicable methodology for LSS intervention within the context of healthcare-based FM.

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    Date Created
    • 2017
    Resource Type
  • Text
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    Note
    • Partial requirement for: M.S., Arizona State University, 2017
      Note type
      thesis
    • Includes bibliographical references (pages 29-30)
      Note type
      bibliography
    • Field of study: Construction

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    Statement of Responsibility

    by William T. Shirey

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