This dissertation examines the artistic side of dialogic interventions through a meeting designthat combines music-making and storytelling. I facilitated six dialogues across four collectives with 20 participants. During the dialogue, each participant played a musical instrument called the handpan while simultaneously telling a story. Within two days of the meetings, participants described their experience of the dialogue through qualitative interviews and drawings. Findings show that fusing art with dialogue facilitated trust by creating conditions for relaxation, playfulness and presence. The dialogue also invited invitational reflexivity and relationality, which may contribute to group flourishing. The majority of participants felt heartfelt connections during moments of emotional convergence. Those who did not connect to anyone experienced uncontrolled mental noise and cautiousness. The study shows how the fusion of art and dialogue may facilitate trust, dialogic moments, and relational outcomes that could contribute to the relationality and inclusivity of a collective.

The division of household tasks has been studied extensively over the past fifty years, but there are unanswered questions about why partners still report imbalances. In this study, I employed a grounded theory research design to systematically collect and analyze data from newly cohabitating, dual-earner couples to generate theory. Three prominent theories (relative resources, time availability and gender ideology) served as the framework for this research. The purpose of this study was to expose the processes of meaning-making, interpretations and decision-making regarding divisions of housework and to determine if, and if so how, dissymmetry in household tasks are understood. My research questions addressed the meanings newly cohabitating couples ascribed to household tasks by and explored how they understand their allocation of these tasks. Eighteen in-depth interviews of six newly cohabitating couples were conducted. Results from the study highlight six major themes that contribute to couples’ meaning-making processes regarding housework performance: care, consistency, expectations, gender & upbringing, micromanagement, and task preference. These findings contribute to the broader body of housework literature by demonstrating how grounded theory methods may offer a unique approach to the examination of household task performance. Further, germination of the blended output theory of housework (B.O.T.H.) that emerged from this study could provide an opportunity to better understand changing family structures.

Utilizing visual semiotics and performance theories as a backdrop to inform a discussion regarding entertainment education and community dialogue, this study explores a unique case of compassionate communication being enacted at the most crucial moment – facing a school shooter at the height of a critical juncture. Through narrative film techniques and dramatism, a recreation of the real-life event was re-framed and distilled into a documentary-style film to showcase to general audiences for the purpose of dialogue catalyzation and elicitation. The film acts as a provocative statement for the process of conducting a Civil Dialogue® with the viewing audience. Qualitative analysis of 12 dialogue groups and 15 individual interviews (primarily college students) explores the impact film has on viewers’ perceptions, their participation in dialogue, and the role of affect when it comes to communicating with others. Findings suggest a positive correlation between film, emotional engagement, and dialogue participation, with significant impact on viewer’s perceptions and indications of influencing anticipated future behavior. Additional findings and analysis reveal a cultural master narrative of “fight or flight” syndrome, and a tendency toward spectacle or doing things “for show.” Novel concepts such as visual capital and performative cognition emerge to inform a new arts-based method and the development of a theory referred to as the Tuff-Hill Phenomenon.

Abstract Piecing Together Peace: Do AIESEC International Internships Promote Global Peace by Fostering Individuals' Cosmopolitan Identity Eryn Spence The mission and vision of AIESEC (L'Association Internationale d'Etudiants dans les Sciences Economiques et Commerciales or the International Association of Students in the Economic and Commercial Sciences) are conducive to the cration of cosmopolitan sensibilities in the program's participants. Cosmopolitanism was first posited as an ideology by Diogenes of Sinope, and since this time, numerous forms of cosmopolitanism have eveolved, mainly focusing on the promotion of the idea of global citizenship, rather than allegiance to a single nation, group of people, or cultural ideology. This paper seeks to address AIESEC's success in promoting these sentiments in participants who take on international interships designed to foster cross-cultural relations and understanding on an individual level.

This dissertation investigated positive intergroup contact and communication in the experiences of fans at the 2016 Summer Olympics in Rio de Janeiro, Brazil. Guided by concepts from Intergroup Contact Theory (ICT), formerly Allport’s (1954) Contact Hypothesis, I asked fans to identify and discuss factors that were relevant to their experiences at the event. These factors are reported in previous literature to foster positive intergroup relations. The fan participants also provided detailed, experience-based rationales for why and how the factors supported each other and created individual models of their experiences of ICT at the Olympics. The study relied on participant-centered, in-depth qualitative interviews using Interpretive Structural Modeling (ISM) software. Based on an integration of ICT, communication theories, social capital concepts, and calls from the International Olympic Committee (IOC) and mega-sporting event industry, the dissertation sought to answer four research questions. It started with a broad approach to the array of previous scholars’ ICT factors in order to identify what factors were present and relevant in fans’ experiences. It also sought to understand why and how the factors worked together by analyzing the ways factors related to and supported each other in Olympic fans’ experiences and producing a composite meta-structure of the factors’ relationships. Additionally, through thematic analysis, the research explored where and when in fans’ experiences the factors emerged and were active. Finally, the study identified the functions that each ICT factor served in fostering positive intergroup contact and communication and offered suggestions for practitioners and organizers of intergroup contexts. The study aimed to make theoretical contributions by addressing gaps and calls in ICT literature, as well as practical contributions by providing insight about how to organize intergroup contexts to foster positive contact and communication. In addition to addressing its research questions, the study provided a comprehensive list of previous scholars’ ICT factors, a preliminary, tentative model of ICT for ideal intergroup contexts adapted from Pettigrew’s (1998) model of group membership transformation for problematic contexts, and promising future directions given the unique, ideal, and unexplored features of the Olympics.

This study aims to deepen the understanding of how Third Culture Kids (TCKs) receive and maintain long-term perceptions of positive identity. The literature review surveys bodies of research related to Third Culture Kids, intercultural communication conceptions of identity, and communication strategies of identity management. The research framework is a response to Martin and Nakayama’s (2010) call for a dialectical approach to the study of intercultural communication, and reflects an interpretive/critical/activist dialectic paradigm.

This qualitative multi-method research project gathered survey, interview, and visual data through online platforms. Participants were TCKs over age 40 who self-selected as having a positive identity. A modified grounded analysis revealed several key findings connected to agency development, choice making, communication filters, and framing of positivity. Factors contributing to characteristics of a positive identity included sending organization, total number and frequency of moves, and degrees of difference among their cultural contexts.

This dissertation aimed to identify the factors that facilitated the friendship initiation, development, and maintenance between Taiwanese and Chinese students and the influential relationship among those factors. Nine Taiwanese and nine Chinese students studying at one Taiwanese university were recruited for this study. The Chinese students were in Taiwan for at least two years. The participants were friends with the other party for at least 8 months. This study was divided into three stages. In the first stage, participants were required to provide factors that facilitated their friendship with the other party. Fifty ideas were collected. In the second stage, participants were asked to clarify those factors and then categorize those factors. Fourteen categories were identified in this stage. The participants, then, voted on factors that affected their friendship formation, development, and maintenance with other party. Fifteen factors were voted the highest among those factors. Those 15 factors were imported into interpretive structure modeling (ISM) software for the next stage. In the third stage, 18 one-on-one interviews were conducted, and 18 ISM diagrams were generated. ISM provided a method to identify the influential relationship among those factors. According to the results, the friendship formation model was proposed. Five stages were identified in this model: exploring, matching, engaging, deepening and bonding.

The goals of this dissertation were to develop a measurement called the

Empathetic Expressions Scale (EES) for Negative and Positive Events, to evaluate expressions of empathy from the receiver perspective, and to provide initial evidence for empathetic expressions as a separate construct from the empathy experience. A series of studies were conducted using three separately collected sets of data. Through the use of Exploratory Factor Analysis (EFA), the EES for Negative Events and the EES for Positive Events were created from the emerged factors. A five-factor structure emerged for the EES for Negative Events, which include Verbal Affirmation, Experience Sharing, Empathetic Voice, Emotional Reactivity, and Empathetic Touch. This scale was found to have good convergent and discriminant validity through the process of construct validation and good local and model fit through Confirmatory Factor Analysis (CFA). A four-factor structure and two-factor structure emerged for the EES for Positive Events. The four factors include Verbal Affirmation, Experience Sharing, Empathetic Voice, and Emotional Reactivity. The two factors in the second structure include Celebratory Touch and Hugs.The final study focused on evaluating different empathetic expressions from the receiver perspective. From the receiver perspective, the participants rated five types of empathetic expressions in response to negative or positive events disclosure. According to the findings, Emotional Reactivity was rated as the most effective empathetic expression in negative events on both levels of supportiveness and message quality scales whereas Verbal Affirmation received the lowest ratings on both criteria. In positive events, Experience Sharing was evaluated as the most supportive and highest quality message whereas Verbal Affirmation was evaluated the lowest on both criteria. Taken together, the series of studies presented in this dissertation provided evidence for the development and validity of the EES for Negative and Positive Events.

ABSTRACT

This study sought to inform the curriculum of crew resource management (CRM) for multi-pilot flight deck operations. The CRM curriculum requires continued reexamination to ensure safe flight in the changing demographic of flight decks in the US. The study calls attention to the CRM curriculum’s insufficient inclusion of robust training components to address intercultural communication skills and conflict management strategies.

Utilizing a phenomenological approach, the study examined the communicative experiences of African American female military and airline transport pilots on the flight deck and within the aviation industry. Co-cultural theory was used as a theoretical framework to investigate these co-researcher’s (pilots) experiences. A parallel goal of the investigation was to better understand raced and gendered communication as they occur in this specific context—the flight deck of US airlines and military aircraft.

The researcher conducted in-depth semi-structured interviews and shadowed two co-researchers (pilots) for a period of days and built a relationship with them over the course of one year. Eight years of preparation working in the airline industry situated the researcher for this study. The researcher collected stories and interviews during this time immersed in industry. The data collected offers initial insights into the experiences of non-dominant group members in this unique organizational environment.

The study’s findings are reported in the form of a creative
arrative nonfiction essay. This effort was twofold: (1) the narrative served to generate a record of experiences for continued examination and future research and (2) created useful data and information sets accessible to expert and non-expert audiences alike.

The data supports rationalization as a co-cultural communication strategy, a recent expansion of the theory. Data also suggests that another strategy—strategic alliance building—may be useful in expanding the scope of co-cultural theory. The proposed assertive assimilation orientation identifies the intentional construct of alliances and warrants further investigation.

This dissertation examined sojourner adjustment success utilizing a unique method for collecting and analyzing the perceptions and sense making of the sojourner participants. Although previous research studies in this area have mostly relied on quantitative survey designs and researcher-generated models, this study relied on in-depth, participant-driven, qualitative interviews that were semi-structured using a software-assisted method called Interpretive Structural Modeling (ISM). Through this dissertation research, study abroad students (sojourners) had the opportunity to reflect on their sojourn experience, share their adjustment stories, and identify factors that were personally relevant to their success. This study broke new ground while building on the vast body of work in cross-cultural and sojourner adjustment. Sojourners were asked to provide their perspectives on the relationships among those factors reported in the literature that are commonly believed to influence successful adjustment. This allowed me to connect existing literature on the subject with the lived experience of the sojourner participants. This dissertation sought to answer two research questions. First, what factors do participants identify as being keys to the success of their sojourn? Second, what relationships do participants perceive among the factors contributing to successful sojourner adjustment? This dissertation found that language proficiency played a key role in their adjustment and openness was the factor most selected by participants in their explanation of a successful sojourn. Additionally, participant profiles and influence structure summaries provided evidence of the relationships participants saw among success factors in their lived experiences. In terms of preparing sojourners for going abroad, analysis of the composite structure revealed what could be prioritized in pre-departure training for impending sojourners. Themes emerged which provide insight into the commonalities of the sojourner experience despite differences in one's program or personality. This dissertation also explained additional success factors participants identified (e.g., ability to manage language fatigue, creation of connections with other travelers) that were not initially provided to them. Finally, suggestions for study abroad students/coordinators, researchers, and employers are provided.