Description

Training student employees in Educational Outreach and Student Services (EOSS) at Arizona State University's West campus is important to maintaining a knowledgeable and productive workforce. This dissertation describes the results

Training student employees in Educational Outreach and Student Services (EOSS) at Arizona State University's West campus is important to maintaining a knowledgeable and productive workforce. This dissertation describes the results of an action research study in which social media tools were utilized as a delivery mechanism for training student employees on three ASU initiatives: the New American University, Sun Devil Pride and Social Entrepreneurship. The social media tools included YouTube and Vimeo, user-generated video sites, Facebook, and a Google Sites website.

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    Date Created
    • 2012
    Resource Type
  • Text
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    Note
    • Partial requirement for: Ed. D., Arizona State University, 2012
      Note type
      thesis
    • Includes bibliographical references (p. 62-67)
      Note type
      bibliography
    • Field of study: Higher and postsecondary education

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    Statement of Responsibility

    by Sharon D. Smith

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