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The majority of trust research has focused on the benefits trust can have for individual actors, institutions, and organizations. This “optimistic bias” is particularly evident in work focused on institutional trust, where concepts such as procedural justice, shared values, and…

The majority of trust research has focused on the benefits trust can have for individual actors, institutions, and organizations. This “optimistic bias” is particularly evident in work focused on institutional trust, where concepts such as procedural justice, shared values, and moral responsibility have gained prominence. But trust in institutions may not be exclusively good.

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    Date Created
    2016
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  • Text
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    Neal, Tess
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    • http://www.springer.com/us/book/9783319222608

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    Neal, T.M.S., Shockley, E., & Schilke, O. (2016). The “dark side” of institutional trust. In E. Shockley, T.M.S. Neal, B.H. Bornstein, & L.M. PytlikZillig (Eds.), Interdisciplinary perspectives on trust: Towards theoretical and methodological integration (pp. 177-192). NY: Springer.

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