Description
In my exploration of the expectations of customer service that people have in regards to their visits at Starbucks retail stores, I will utilize Laswell's Model of Communication and the theory of symbolic interactionism to guide my findings.
Copyright Statement
Download count: 0
Details
Contributors
- Romero, Felipe Antonio (Author)
- Martin, Judith (Thesis director)
- Robinson, Jennifer (Committee member)
- Propes, Rebecca (Committee member)
- Barrett, The Honors College (Contributor)
- Hugh Downs School of Human Communication (Contributor)
Date Created
The date the item was original created (prior to any relationship with the ASU Digital Repositories.)
2014-12
Resource Type
Collections this item is in