Twitter is one of the most powerful communication tools ever created. There are over 1.3 billion registered Twitter users (Smith, 2016). 100 million daily people actively use Twitter every day. 6,000 tweets are tweeted every second. Communication has never been so abundant, public, and chronicled. Not only is there a gigantic population to market to, but also a wealth of information about that population to record and draw insights from. However, many companies' Twitter accounts fail to generate popular posts on a regular basis.
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