ETDs

This collection includes most of the ASU Theses and Dissertations from 2011 to present. ASU Theses and Dissertations are available in downloadable PDF format; however, a small percentage of items are under embargo. Information about the dissertations/theses includes degree information, committee members, an abstract, supporting data or media.

In addition to the electronic theses found in the ASU Digital Repository, ASU Theses and Dissertations can be found in the ASU Library Catalog.

Dissertations and Theses granted by Arizona State University are archived and made available through a joint effort of the ASU Graduate College and the ASU Libraries. For more information or questions about this collection contact or visit the Digital Repository ETD Library Guide or contact the ASU Graduate College at gradformat@asu.edu.

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Understanding team cognition through communication analysis: measuring team interaction patterns using recurrence plots

Description
By extracting communication sequences from audio data collected during two separate five-person mission-planning tasks, interaction patterns in team communication were analyzed using a recurrence-based, nonlinear dynamics approach. These methods, previously successful in detecting pattern change in a three-person team task, were evaluated for their applicability to larger team settings, and…

By extracting communication sequences from audio data collected during two separate five-person mission-planning tasks, interaction patterns in team communication were analyzed using a recurrence-based, nonlinear dynamics approach. These methods, previously successful in detecting pattern change in a three-person team task, were evaluated for their applicability to larger team settings, and their ability to detect pattern change when team members switched roles or locations partway through the study (Study 1) or change in patterns over time (Study 2). Both traditional interaction variables (Talking Time, Co-Talking Time, and Sequence Length of Interactions) and dynamic interaction variables (Recurrence Rate, Determinism, and Pattern Information) were explored as indicators and predictors of changes in team structure and performance. Results from these analyses provided support that both traditional and dynamic interaction variables reflect some changes in team structure and performance. However, changes in communication patterns were not detected. Because simultaneous conversations are possible in larger teams, but not detectable through our communication sequence methods, team pattern changes may not be visible in communication sequences for larger teams. This suggests that these methods may not be applicable for larger teams, or in situations where simultaneous conversations may occur. Further research is needed to continue to explore the applicability of recurrence-based nonlinear dynamics in the analysis of team communication.
ContributorsFouse, Shannon (Author) / Cooke, Nancy J. (Thesis advisor) / Becker, David (Thesis advisor) / Gorman, Jamie (Committee member) / Arizona State University (Publisher)
Created2012
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Personifying and Objectifying Language as Indicators of Trust, Anthropomorphism, and Team Performance in Command-and-Control Human-Machine Teams

Description
Team communication facilitates team coordination strategies and situations, and how teammates perceive one another. In human-machine teams, these perceptions affect how people trust and anthropomorphize their machine counterparts, which in turn affects future team communication, forming a feedback loop. This thesis investigates how personifying and objectifying contents in human-machine team…

Team communication facilitates team coordination strategies and situations, and how teammates perceive one another. In human-machine teams, these perceptions affect how people trust and anthropomorphize their machine counterparts, which in turn affects future team communication, forming a feedback loop. This thesis investigates how personifying and objectifying contents in human-machine team communication relate to team performance and perceptions in a simulated remotely piloted aircraft system task environment. A total of 46 participants grouped into teams of two were assigned unique roles and teamed with a synthetic pilot agent that in reality was a trained confederate following a script. Quantities of verbal personifications and objectifications were compared to questionnaire responses about participants’ perceived trust and anthropomorphism of the synthetic pilot, as well as team performance. It was hypothesized that verbal personifications would positively correlate with reflective trust, anthropomorphism, and team performance, and that verbal objectifications would negatively correlate with the same measures. It was also predicted that verbal personifications would decrease over time as human teammates interact more with the machine teammate, and that verbal objectifications would increase. Verbal personifications were not found to be correlated with trust and anthropomorphism outside of perceptions related to gender, albeit patterns of change in the navigator’s personifications coincided with a co-calibration of trust among the navigator and the photographer. Results supported the prediction that verbal objectifications are negatively correlated with trust and anthropomorphism of a teammate. Significant relationships between verbal personifications and objectifications and team performance were not found. This study provides support to the notion that people verbally personify machines to ease communication when necessary, and that the same processes that underlie tendencies to personify machines may be reciprocally related to those that influence team trust. Overall, this study provides evidence that personifying and objectifying language in human-machine team communication is a viable candidate for measuring the perceptions and states of teams, even in highly restricted communication environments.
ContributorsCohen, Myke C. (Author) / Cooke, Nancy J. (Thesis advisor) / Chiou, Erin K. (Committee member) / Amazeen, Polemnia G. (Committee member) / Arizona State University (Publisher)
Created2022