ETDs

This collection includes most of the ASU Theses and Dissertations from 2011 to present. ASU Theses and Dissertations are available in downloadable PDF format; however, a small percentage of items are under embargo. Information about the dissertations/theses includes degree information, committee members, an abstract, supporting data or media.

In addition to the electronic theses found in the ASU Digital Repository, ASU Theses and Dissertations can be found in the ASU Library Catalog.

Dissertations and Theses granted by Arizona State University are archived and made available through a joint effort of the ASU Graduate College and the ASU Libraries. For more information or questions about this collection contact or visit the Digital Repository ETD Library Guide or contact the ASU Graduate College at gradformat@asu.edu.

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The Consequences of Bad Leadership During The COVID-19 Pandemic: An Agent-Based Model

Description
In response to the COVID-19 pandemic, countries took serious measures to control its spread and reduce its effect on health, social, and economic aspects. The United Arab Emirates (UAE) has taken unprecedented preventive measures against the spread of COVID-19, including complete lockdowns and the closing of some businesses. Therefore, 27%…

In response to the COVID-19 pandemic, countries took serious measures to control its spread and reduce its effect on health, social, and economic aspects. The United Arab Emirates (UAE) has taken unprecedented preventive measures against the spread of COVID-19, including complete lockdowns and the closing of some businesses. Therefore, 27% of companies expected to lose their businesses within a month, while 43% of companies expected to go out of business within six months. This was not only due to the countrywide lockdown, or the impacts caused by the pandemic, but also due to the bad leadership of some leaders during this crisis. There are little of studies and data that discuss the consequences of these decisions on businesses, and it will be helpful to measure the consequences over three years. This study answers the following question: How much did myopic staffing and compensation decisions in the context of COVID-19 affect companies’ performance? To answer this question, I use agent-based modeling (ABM) supported by secondary data to create a simulation to study the consequences of myopic decisions made on employees’ performance in the private sector in the United Arab Emirates starting from the 2020 year and through an anticipated period of 3 years . The study found that under the assumptions that pay deductions, layoffs, and unpaid leaves, are myopic decisions and in the context of the COVID-19 pandemic and its impact on the companies’ performance, there is a huge affect on companies’ performance over the study period which is 3 years. Keywords: bad leadership, myopic decisions, companies, businesses, COVID-19, agent-based model.
ContributorsAlsaleh, Mohammad (Author) / Trinh, Mai P. (Thesis advisor) / Castillo, Elizabeth (Committee member) / Wallace, L. Marie (Committee member) / Arizona State University (Publisher)
Created2022
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Creating an Ethical and Trustworthy Business to Consumer Experience within the Global Automotive Repair Industry

Description
Today, the United States consumer vehicle market consists of about 276 million legally registered units, a prime candidate for service skulduggery (BTS, 2019). It raised some concerns when research conducted by the author revealed that about half of United States survey participants state they feel uneasy about approaching either a…

Today, the United States consumer vehicle market consists of about 276 million legally registered units, a prime candidate for service skulduggery (BTS, 2019). It raised some concerns when research conducted by the author revealed that about half of United States survey participants state they feel uneasy about approaching either a mechanic they know or one that was new to them. Additionally, when only 10% of participants from the same survey fully trust mechanics, this raises the question, why are so many drivers of consumer vehicles wary about bringing their cars in for service or repair? Furthermore, the author determined that trust within the automotive repair industry is a worldwide issue, and countries with scarce resources have additional struggles of their own. The success of repair centers in countries closer to the equator weighs heavily on the mechanic's knowledge and access to repair resources. The author found that this is partially due to the rapid acceleration of the car market without a proper backbone to the automotive repair industry. Ultimately, this resulted in repair shops with untrained mechanics who perform poor quality labor for an inflated rate (Izogo, 2015). The author focuses on this global industry through the example of the Maasai Automotive Education Center (MAEC), a proposed facility and school located in Talek, Kenya. MAEC is designed to bring automotive customer and repair resources to a rural community that needs it the most to save their land, culture, and people. The author uses various recently conducted global studies, news articles and videos, and personal research to determine the crucial steps and considerations the MAEC development team needs to ensure project sustainability and success. This study's conclusion lists 11 essential attributes recommended for the MAEC repair facility for ethical and high-quality operation.
ContributorsMiller, Miles (Author) / Henderson, Mark (Thesis advisor) / Martin, Thomas (Committee member) / Rogers, Bradley (Committee member) / Arizona State University (Publisher)
Created2021