This collection includes most of the ASU Theses and Dissertations from 2011 to present. ASU Theses and Dissertations are available in downloadable PDF format; however, a small percentage of items are under embargo. Information about the dissertations/theses includes degree information, committee members, an abstract, supporting data or media.

In addition to the electronic theses found in the ASU Digital Repository, ASU Theses and Dissertations can be found in the ASU Library Catalog.

Dissertations and Theses granted by Arizona State University are archived and made available through a joint effort of the ASU Graduate College and the ASU Libraries. For more information or questions about this collection contact or visit the Digital Repository ETD Library Guide or contact the ASU Graduate College at gradformat@asu.edu.

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Description
Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management

Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management effort. Research in the field of organizational behavior cautions that perhaps more than half of all organizational change efforts fail to accomplish their intended objectives. This study utilizes an action research approach to analyze change message delivery within owner organizations, model owner project team readiness and adoption of change, and identify the most frequently encountered types of resistance from lead project members. The analysis methodology included Spearman's rank order correlation, variable selection testing via three methods of hierarchical linear regression, relative weight analysis, and one-way ANOVA. Key findings from this study include recommendations for communicating the change message within owner organizations, empirical validation of critical predictors for change readiness and change adoption among project teams, and identification of the most frequently encountered resistive behaviors within change implementation in the AEC industry. A key contribution of this research is the recommendation of change management strategies for use by change practitioners.
ContributorsLines, Brian (Author) / Sullivan, Kenneth (Thesis advisor) / Wiezel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Qualifications based selection (QBS) of construction services uses a variety of criteria to evaluate proponents and select a contractor for the project. The criteria typically fall into three categories: past performance and technical capability, key personnel, and price, with price often being considered the most important factor in selection. Evaluation

Qualifications based selection (QBS) of construction services uses a variety of criteria to evaluate proponents and select a contractor for the project. The criteria typically fall into three categories: past performance and technical capability, key personnel, and price, with price often being considered the most important factor in selection. Evaluation and the merits of the key personnel category is not well described or discussed in research. Prior research has investigated the evaluation criteria elements and their ability to differentiate proponents. This case study uses QBS evaluation data from fifty-eight construction projects to show that use of a structured interview process provides the highest level of differentiation of qualifications of proponents, as compared to the proposed price and the technical proposal. The results of the analysis also indicate: 1) the key personnel element (the interview) is statistically more important than price,

2) Contractors who propose on projects using QBS should use their best people in proposal response, and 3) Contractors should educate/prepare their teams for interviews, people count.
ContributorsSawyer, Jeff T (Author) / Sullivan, Kennth S (Thesis advisor) / Wiezel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Front end planning (FEP) is an essential and valuable process that helps identify risks early in the capital project planning phases. With effective FEP, risks can potentially be mitigated through development of detailed scope definition and subsequent efficient project resource use. The thesis describes the FEP process that has been

Front end planning (FEP) is an essential and valuable process that helps identify risks early in the capital project planning phases. With effective FEP, risks can potentially be mitigated through development of detailed scope definition and subsequent efficient project resource use. The thesis describes the FEP process that has been developed over the past twenty years by the Construction Industry Institute (CII). Specifically, it details the FEP tools developed for early project planning and the data gathered to analyze the tools used within the CII community. Data from a March 2011 survey are given showing the tools commonly used, how those tools are used and the common barriers faced that prohibit successful FEP implementation. The findings from in-depth interviews are also shared in the thesis. The interviews were used to gather detail responses from organizations on the implementation of their FEP processes. In total, out of the 116 CII organizations, 59 completed the survey and over 75 percent of the respondents used at least one CII tool in their front end planning processes. Of the 59 survey respondents, 12 organizations participated in the in-depth interviews. The thesis concludes that CII organizations continue to find value in CII FEP tools due to the increase tool usage. Also the thesis concludes that organizations must have strong management commitment, smart succession planning and a standardized planning process to increase the likelihood of successful FEP strategies.
ContributorsBosfield, Roberta Patrice (Author) / Gibson, G.Edward (Thesis advisor) / Wiezel, Avi (Committee member) / Ernzen, James (Committee member) / Arizona State University (Publisher)
Created2012
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Description
The construction industry faces important performance problems such as low productivity, poor quality of work, and work-related accidents and injuries. Creating a high reliability work system that is simultaneously highly productive and exceptionally safe has become a challenge for construction practitioners and scholars. The main goal of this dissertation was

The construction industry faces important performance problems such as low productivity, poor quality of work, and work-related accidents and injuries. Creating a high reliability work system that is simultaneously highly productive and exceptionally safe has become a challenge for construction practitioners and scholars. The main goal of this dissertation was to create an understanding of high reliability construction work systems based on lessons from the production practices of high performance work crews. High performance work crews are defined as the work crews that constantly reach and maintain a high level of productivity and exceptional safety record while delivering high quality of work. This study was conceptualized on findings from High Reliability Organizations and with a primary focus on lean construction, human factors, safety, and error management. Toward the research objective, this dissertation answered two major questions. First, it explored the task factors and project attributes that shape and increase workers' task demands and consequently affect workers' safety, production, and quality performance. Second, it explored and investigated the production practices of construction field supervisors (foremen) to understand how successful supervisors regulate task and project demands to create a highly reliable work process. Employing case study methodology, this study explored and analyzed the work practices of six work crews and crew supervisors in different trades including concrete, masonry, and hot asphalt roofing construction. The case studies included one exceptional and one average performing crew from each trade. Four major factors were considered in the selection of exceptional crew supervisors: (1) safety performance, (2) production performance, (3) quality performance, and (4) the level of project difficulty they supervised. The data collection was carried out in three phases including: (1) interview with field supervisors to understand their production practices, (2) survey and interview with workers to understand their perception and to identify the major sources of task demands, and (3) several close field observations. Each trade's specific findings including task demands, project attributes, and production practices used by crew supervisors are presented in a separate chapter. At the end the production practices that converged to create high reliability work systems are summarized and presented in nine major categories.
ContributorsMemarian, Babak (Author) / Bashford, Howard (Thesis advisor) / Boren, Rebecca (Committee member) / Wiezel, Avi (Committee member) / Arizona State University (Publisher)
Created2012
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Description
Construction work is ergonomically hazardous, as it requires numerous awkward postures, heavy lifting and other forceful exertions. Prolonged repetition and overexertion have a cumulative effect on workers often resulting in work related musculoskeletal disorders (WMSDs). The United States spends approximately $850 billion a year on WMSDs. Mechanical

Construction work is ergonomically hazardous, as it requires numerous awkward postures, heavy lifting and other forceful exertions. Prolonged repetition and overexertion have a cumulative effect on workers often resulting in work related musculoskeletal disorders (WMSDs). The United States spends approximately $850 billion a year on WMSDs. Mechanical installation workers experience serious overexertion injuries at rates exceeding the national average for all industries and all construction workers, and second only to laborers. The main contributing factors of WMSDs are ergonomic loads and extreme stresses due to incorrect postures. The motivation for this study is to reduce the WMSDs among mechanical system (HVAC system) installation workers. To achieve this goal, it is critical to reduce the ergonomic loads and extreme postures of these installers. This study has the following specific aims: (1) To measure the ergonomic loads on specific body regions (shoulders, back, neck, and legs) for different HVAC installation activities; and (2) To investigate how different activity parameters (material characteristics, equipment, workers, etc.) affect the severity and duration of ergonomic demands. The study focuses on the following activities: (1) layout, (2) ground assembly of ductwork, and (3) installation of duct and equipment at ceiling height using different methods. The researcher observed and analyzed 15 HVAC installation activities among three Arizona mechanical contractors. Ergonomic analysis of the activities using a postural guide developed from RULA and REBA methods was performed. The simultaneous analysis of the production tasks and the ergonomic loads identified the tasks with the highest postural loads for different body regions and the influence of the different work variables on extreme body postures. Based on this analysis the results support recommendations to mitigate long duration activities and exposure to extreme postures. These recommendations can potentially reduce risk, improve productivity and lower injury costs in the long term.
ContributorsHussain, Sanaa Fatima (Author) / Mitropoulos, Panagiotis (Thesis advisor) / Wiezel, Avi (Committee member) / Guarascio-Howard, Linda (Committee member) / Arizona State University (Publisher)
Created2011
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Description
The workforce demographics are changing as a large portion of the population is approaching retirement and thus leaving vacancies in the construction industry. Succession planning is an aspect of talent management which aims to mitigate instability faced by a company when a new successor fills a vacancy. Research shows that

The workforce demographics are changing as a large portion of the population is approaching retirement and thus leaving vacancies in the construction industry. Succession planning is an aspect of talent management which aims to mitigate instability faced by a company when a new successor fills a vacancy. Research shows that in addition to a diminishing pool of available talent, the industry does not have widespread, empirically tested and implemented models that lead to effective successions. The objective of this research was to create a baseline profile for succession planning in the construction industry by identifying currently implemented best practices. The author interviewed six companies of varying sizes and demographics within the construction industry and compared their succession planning methodologies to identify any common challenges and practices. Little consensus between the companies was found. The results of the interviews were then compared to current research literature, but even here, little consensus was found. In addition, companies lacked quantitative performance metrics demonstrating the effectiveness, or ineffectiveness, of their current succession planning methodologies. The authors recommended that additional research is carried out to focus on empirical evidence and measurement of industry practices surrounding talent identification, development, and transition leading to succession.
ContributorsGunnoe, Jake A (Author) / Sullivan, Kenneth (Thesis advisor) / Wiezel, Avi (Committee member) / Kashiwagi, Dean (Committee member) / Arizona State University (Publisher)
Created2015