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The purpose of this study is to examine how social connectivity in a collaborative business environment translates to online social communication, namely to social media. Not a lot of academic research focuses in-depth on how startups and entrepreneurs within the technology industry perceive social media, or how their work environment can influence the ways they see the role of these platforms. Gangplank was chosen as the subject of this case study based on the emphasis they as a coworking space put on connecting to others in order to accomplish mutual goals. Initial research showed that entrepreneurs using social media did so with a collaborative focus in mind. However, it was unclear if, by developing their businesses in a space devoted to fostering social relationships, entrepreneurs would be more likely to engage and interact with other users on social media platforms. Furthermore, it was unclear if their attitudes toward online and offline communication would be affected by spending time in a dedicated social workspace. In order to find how some entrepreneurs that started or worked closely in the beginning stages of a collaborative, connection-driven workspace used social media and see whether or not they used the platform to establish and build relationships and connect with others, three entrepreneurs from such a workspace were personally interviewed. In these interviews, each entrepreneur gave their personal feelings and opinions on the space itself, their view on the role of social media, and whether or not they connected their space to their social media use. The study also examined each entrepreneur's social media profile on one prominent social network to see how each was practically using the platform, and to analyze how each entrepreneur's use of the platform compared to his perceptions of social media as a whole. The study found that entrepreneurs who became established in a collaboration-oriented space definitely interacted frequently on social media. Each entrepreneur interviewed expressed the importance of working closely with others and forming valuable connections through both online and offline means. These entrepreneurs were established to have followed all the best practices of social media use outlined through research, and to have had a large number of personally engaging interactions and conversations on observed social media platforms.
ContributorsThompson, Lauren Elizabeth (Author) / Wu, Xu (Thesis director) / Dodge, Nancie (Committee member) / Walter Cronkite School of Journalism and Mass Communication (Contributor) / Barrett, The Honors College (Contributor)
Created2015-12
ContributorsWarrier, Akshay (Author) / Riker, Elise (Thesis director) / Lee, Sanghak (Committee member) / Barrett, The Honors College (Contributor) / Department of Supply Chain Management (Contributor) / Department of Finance (Contributor) / Department of Marketing (Contributor)
Created2023-05
ContributorsWarrier, Akshay (Author) / Riker, Elise (Thesis director) / Lee, Sanghak (Committee member) / Barrett, The Honors College (Contributor) / Department of Supply Chain Management (Contributor) / Department of Finance (Contributor) / Department of Marketing (Contributor)
Created2023-05
Description
My research investigates how tech businesses alter society by engaging with their consumers in online and mobile spaces. In the first chapter, I examine the effect of a user deterrence policy - a policy that adds friction to information sharing and promotion to curb malicious activities of abnormal users - on regular users in an online platform. According to a quasi-experiment on an online news site, the deterrence policy increases regular users’ feedback activities by 0.11 percent by upvoting or downvoting others’ comments. To examine the underlying rationale for effect, I use the rational voting decisions framework and find that the deterrent policy enhances the subjective likelihood of affecting the popularity of comments among regular users by casting a decisive vote, due to the expected drop in abnormal user activity. Additionally, I observe that the deterrence policy strongly affects active users and political extremes. As disinformation poses a substantial threat to the sustainability of online platforms, this study provides valuable insights for businesses and policymakers as they assess the consequences of abnormal user deterrence policies. In the second chapter, I develop a conceptual model that shows how the efficacy of artificial intelligence positively affects firm performance, which is mediated by improved distributive equity. Using a dataset of 45 million users from 35 countries across 5 continents collected from a global artificial intelligence-powered education app, I find strong support for distributive equity as a mediator between the perceived efficacy of artificial intelligence and firm performance. I also find that the mediating effect of distributive equity is more pronounced in severe environmental conditions regarding political regimes, economic development, socio-cultural aspect, and technological resources, hence aiding in the actualization of artificial intelligence in such contexts. This research contributes to the growing popularity of the blended value proposition, such as the simultaneous pursuit of financial and social interests, by expanding a business model from a bottom line to a double bottom line approach. I discuss how this study extends the literature and provides managerial implications of artificial intelligence firms for global expansion, recruitment, and an inclusive information system.
ContributorsJeong, Dahae (Author) / Han, Sang Pil (Thesis advisor) / Lee, Sanghak (Thesis advisor) / Park, Sungho (Committee member) / Arizona State University (Publisher)
Created2023
ContributorsPitti, Sanjana (Author) / Lee, Sanghak (Thesis director) / Feinberg, Cece (Committee member) / Barrett, The Honors College (Contributor) / School of Art (Contributor) / Department of Marketing (Contributor)
Created2024-05
ContributorsPitti, Sanjana (Author) / Lee, Sanghak (Thesis director) / Feinberg, Cece (Committee member) / Barrett, The Honors College (Contributor) / School of Art (Contributor) / Department of Marketing (Contributor)
Created2024-05
Description
The goal of this thesis is to find information to further develop understandings of male customers in the cosmetic and personal care industry. The methods and results are aimed to help direct marketers and product developers create more successful business expeditions in the future. The thesis is based off of an online Qualtrics survey created and distributed to male Arizona State University students enrolled in a Marketing Principles class and then appropriately analyzed with SPSS and Qualtrics data tools. The quantitative survey allowed an investigation of external and internal factors in male respondents’ personal lives and how that may translate into their skincare purchasing practices. Rather than asking what products consumers want, this survey aimed to find significant and influential factors behind young male interest in these products. After analyzing the responses the key implications are that social stigma, and perceptions of attractiveness and self-confidence are not the largest inhibitors for men, but rather that their relationships with others have the most significant influence over their use of skincare products.
ContributorsStroh, Jamie (Author) / Eaton, John (Thesis director) / Lee, Sanghak (Committee member) / Department of Marketing (Contributor) / Dean, W.P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2020-05