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702,000 and counting. That is the estimated figure of deaths related to drug overdoses from 1997-2017 reported by the CDC. Almost 70% of those deaths can be attributed to prescribed or illicit opioids. Many have been quick to place blame and unsurprisingly no one seems to be coming forward to take responsibility. What was the cause of this crisis? A current lawsuit against Purdue Pharma alleges that they are responsible for not only starting but continuing the crisis. (Strickler 2019) One of the initial indications of how the crisis started was due to unprofessional and deceptive sales tactics. Along with this, there have been many unethical practices involving advertising of various pharmaceutical products to exacerbate the issue. These practices range from general advertising to holding conferences with Doctors. Considering how many different parties are involved with the production, sale, prescription, and use of these products I find it difficult to place blame on one party. I wanted to specifically research how sales representatives build trust and relationships with their clients within this industry and how the crisis itself has impacted these relationships. The majority of my research consists of the foundation of relationships, different types of relationships, and how to build and maintain productive relationships. Relationships can be difficult, especially in a professional sales environment because each party typically has their own interests throughout each interaction. By understanding how professional relationships can be built we can aim to avoid a crisis like this in the future, and ultimately save lives because of it.
ContributorsGriffith, Jacob Marcus (Author) / LaRosa, Julia (Thesis director) / Hass, Mark (Committee member) / Department of Management and Entrepreneurship (Contributor) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2020-05
Description
Tiger Woods’ adultery scandal was one of the most widely covered sports stories of the 2000s, in part because of how famous he was as a person and athlete. But the scandal and Tiger’s handling of it provided public relations professionals one of the most relevant crisis communications case studies in the history of sports. This case study is split into three sections; pre-scandal, the scandal itself and then his road to recovery. The case study is accompanied by an essay analyzing Woods’ crisis communications and image restoration strategies.
ContributorsVatti, Rayan (Author) / Hass, Mark (Thesis director) / Hege, Kristen (Committee member) / Walter Cronkite School of Journalism & Mass Comm (Contributor, Contributor) / Dean, W.P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2020-05
Description
The purpose of this thesis is to formulate a reliable promotion strategy that will help future independent artists effectively gain exposure and create an engaged and enthusiastic audience. To do this, we set out to create moments of discovery - the moment when a listener decides they have a particular affinity for an artist or song - by introducing Apollo Bravo to audiences that are most likely to enjoy what Apollo Bravo has to offer. The methodology underlying these campaigns was to present authentic and attention-grabbing content, in both brief and extended methods, to people who are most likely to enjoy Apollo Bravo.
From our research, we found that for as little as $5 a day, an independent artist can make effective introductions to audiences most likely to enjoy what they have to offer without compromising artistic expression, while also learning from and engaging with their growing audience.
From our research, we found that for as little as $5 a day, an independent artist can make effective introductions to audiences most likely to enjoy what they have to offer without compromising artistic expression, while also learning from and engaging with their growing audience.
ContributorsFees, Maximilian Soza (Co-author) / Kinerk, Cole (Co-author) / Patrick, Angela (Co-author) / Hass, Mark (Thesis director) / Patrick, Brad (Committee member) / Arts, Media and Engineering Sch T (Contributor) / School of Civic & Economic Thought and Leadership (Contributor) / Barrett, The Honors College (Contributor)
Created2020-12
Description
Our goal for the project was to formulate a reliable promotion strategy that, when implemented, will help future independent artists successfully get discovered and build an engaged following of their own. To do this, we set out to create moments of discovery - the moment when a listener decides they have a particular affinity for an artist or song. In an effort to find a better and more dependable process for independent artists to be discovered, we tested our theories on Apollo Bravo, an innovative, Alternative/Electronic passion project, created by two of our group members, Max Fees, and Cole Kinerk.
We found that traditional means of exposure offer little insight into an artist's growing audience and can pose several challenges when measuring their efficacy and return on investment. Through these channels, artists can spend thousands of dollars promoting themselves to disinterested individuals while learning very little about their audience in the process. If only there was a reliable method for artists to introduce themselves to the people most likely to enjoy what they have to offer…
By harnessing the power of Facebook’s audience targeting machine learning ad platform, artists have an opportunity like never before to:
1) Find an audience without compromise
2) Study and engage with said audience
3) Find millions more listeners who, based on their Facebook data, resemble their growing fanbase.
Furthermore, the more time and money artists are willing to invest in their ad campaigns, the more opportunities they create for Facebook’s machine learning algorithms to learn and optimize, thus targeting more desirable listeners more efficiently
Though access to new listeners is at an all time high, finding this audience requires strategy. In the context of driving results and creating an audience - honing one’s skills as a marketer is just as important as it is honing their skills as an artist. Before all else, artists must identify their genre and differentiating factors. A firm understanding of positioning and value proposition is necessary to inform one’s targeting, content and copy development strategies.
By harnessing the power of targeted advertising, machine learning, and brand strategy any artist can find and develop an engaged following. Furthermore, these powerful advertising platforms let independent artists circumvent the top-down system that the music industry has operated on since its inception. No longer do artists have to find a label or sign away their next five years to be successful. Through digital advertising and a small amount of ad spend, any artist can find the
right listener, a listener waiting to fall in love with their music.
We found that traditional means of exposure offer little insight into an artist's growing audience and can pose several challenges when measuring their efficacy and return on investment. Through these channels, artists can spend thousands of dollars promoting themselves to disinterested individuals while learning very little about their audience in the process. If only there was a reliable method for artists to introduce themselves to the people most likely to enjoy what they have to offer…
By harnessing the power of Facebook’s audience targeting machine learning ad platform, artists have an opportunity like never before to:
1) Find an audience without compromise
2) Study and engage with said audience
3) Find millions more listeners who, based on their Facebook data, resemble their growing fanbase.
Furthermore, the more time and money artists are willing to invest in their ad campaigns, the more opportunities they create for Facebook’s machine learning algorithms to learn and optimize, thus targeting more desirable listeners more efficiently
Though access to new listeners is at an all time high, finding this audience requires strategy. In the context of driving results and creating an audience - honing one’s skills as a marketer is just as important as it is honing their skills as an artist. Before all else, artists must identify their genre and differentiating factors. A firm understanding of positioning and value proposition is necessary to inform one’s targeting, content and copy development strategies.
By harnessing the power of targeted advertising, machine learning, and brand strategy any artist can find and develop an engaged following. Furthermore, these powerful advertising platforms let independent artists circumvent the top-down system that the music industry has operated on since its inception. No longer do artists have to find a label or sign away their next five years to be successful. Through digital advertising and a small amount of ad spend, any artist can find the
right listener, a listener waiting to fall in love with their music.
ContributorsKinerk, Cole B (Co-author) / Fees, Max (Co-author) / Patrick, Angela (Co-author) / Hass, Mark (Thesis director) / Patrick, Brad (Committee member) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2020-12
DescriptionOur thesis dives deeper into the rise of machine learning and how digital advertising can find target audiences to share independent artists music in a more efficient way. Our goal is to show how effective these tactics are for independent artists looking to start their career in the music industry.
ContributorsPatrick, Angela Rose (Co-author) / Fees, Max (Co-author) / Kinerk, Cole (Co-author) / Hass, Mark (Thesis director) / Patrick, Brad (Committee member) / Dean, W.P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2020-12
“Natural” Personal Care Product and Cosmetic Marketing: An Ideographic Analysis on Product Marketing
Description
The discussion of the word “natural” in product marketing and its power to persuade consumers is not often discussed. Research on consumer behavior surrounding “natural” products is compelling due to the current lack of research on the topic and true meaning of the word. Without any legal guidelines for the marketed use of the word “natural” in the sale of personal care products and cosmetics, consumers’ perceptions of the “naturally” marketed items are subjective. Additionally, brands identify with the word “natural” in different ways, using the word as an ideograph to suggest brand enhancing associations to consumers without legally needing to support these associations.
The following thesis is a creative project that looks at all facets of the “natural” personal care product and cosmetics industry. This includes the origin, history of use, regulations, and consumers’ understanding of the word “natural” in marketing, as well as the identity of the word “natural” as an ideograph. In addition, this project illustrates in-depth analyses of the three major consumer segments of this industry. These analyses uncover each consumer type’s perceived connotations of the word “natural” in personal care product and cosmetics and their characteristics and buying behavior. Lastly, this project features a plan for a digital marketing campaign to showcase this research and incite discussion that raises awareness surrounding the word “natural” in the beauty space.
The following thesis is a creative project that looks at all facets of the “natural” personal care product and cosmetics industry. This includes the origin, history of use, regulations, and consumers’ understanding of the word “natural” in marketing, as well as the identity of the word “natural” as an ideograph. In addition, this project illustrates in-depth analyses of the three major consumer segments of this industry. These analyses uncover each consumer type’s perceived connotations of the word “natural” in personal care product and cosmetics and their characteristics and buying behavior. Lastly, this project features a plan for a digital marketing campaign to showcase this research and incite discussion that raises awareness surrounding the word “natural” in the beauty space.
ContributorsPaulson, Katherine (Author) / Hass, Mark (Thesis director) / Gray, Nancy (Committee member) / Department of Marketing (Contributor) / Barrett, The Honors College (Contributor)
Created2020-12
Description
The Southern Baptist Convention’s missional branch, North American Mission Board, and their church planting subsidiary, Send Network, failed to provide online communication guidance to help establish (or plant) new faith communities. Only 13% of Evangelical Protestants are under the age of thirty (Pew Research Center, 2015). If the Southern Baptist Convention wants their church plants to grow in a media-focused society, they must learn how to communicate with the generations who were born with technology in their hands. The purpose of this study is to identify which content and frequency Southern Baptist Churches in Metropolitan Phoenix should use to reach their target community.
The project began by conducting research on twelve Send Network church plants within fifteen miles of the center of downtown Phoenix. The results led to drafting a communications and branding guideline for one of the Send Network’s church plants, Mercy Hill Church, creating a ten-week posting schedule to collect insights on content and frequency of posts, analyzing and identifying best practices for its social media strategy and tactics.
The ideal posting schedule and ratio of still image and video content for Mercy Hill Church on Instagram and Facebook was revealed. Additionally, it was identified the best day of the week to publish each type of post out of these seven: community, Scripture, worship, testimony, ministry highlight, sermon recap and church invite.
Overall, the project determined that a consistent and cohesive Instagram and Facebook posting schedule increased traditional college-aged student engagement with Mercy Hill Church. It also resulted in an ideal posting schedule for Southern Baptist church plants if their target audience includes traditional college-aged students.
ContributorsDellaripa, Amelia (Author) / Matera, Frances (Thesis director) / Hass, Mark (Committee member) / Barrett, The Honors College (Contributor) / Walter Cronkite School of Journalism and Mass Comm (Contributor)
Created2023-12
Description
College-aged women are getting surgical and non-invasive cosmetic alterations at rates higher than ever before. Noticeably, many of these women are in sororities. No prior research has identified a definitive relationship between sorority women and cosmetic enhancements. The purpose of this research was to investigate why sorority women are increasingly getting cosmetic work done, particularly examining the influences behind those procedures. Research questions include: Is there a physical standard of beauty in sororities? If so, does this physical standard of beauty influence sorority women’s decisions to undergo cosmetic procedures? Possible benefits of this study include helping to educate people about how Greek life might play a role in influencing beauty standards among college-aged women, as well as providing insights to clinics about their marketing to college-aged women. An anonymous digital survey evaluating cosmetic procedures and physical standards of beauty was sent to every sorority at Arizona State University, University of Arizona and Northern Arizona University to share with its members. In total, 15 chapters chose to participate, resulting in multiple-choice and text responses from 74 sorority women. Additionally, several interviews with sorority women and a local psychologist took place. The results revealed a clear demand and interest for cosmetic alterations, with almost half of respondents having already undergone at least one cosmetic procedure, yet it’s not so clear whether or not Greek life is really to blame for sorority women increasingly going under the knife. The study’s results were compiled into a report and a long-form, narrative reporting journalism article.
ContributorsRobinette, Ashlyn (Author) / Otjen, Kelly Vaughn (Thesis director) / Gatewood, Kira (Committee member) / Barrett, The Honors College (Contributor) / Walter Cronkite School of Journalism and Mass Communication (Contributor)
Created2023-05