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In countries of conflict, non-governmental organizations (NGOs) often resort to humanitarian relief. A small number of peace and conflict resolution organizations (P/CROs) engage more directly, through grassroots mediation, elite negotiation and advocacy. This thesis observes the potential for implementing such direct conflict interventions in traditional relief and development organizations. To

In countries of conflict, non-governmental organizations (NGOs) often resort to humanitarian relief. A small number of peace and conflict resolution organizations (P/CROs) engage more directly, through grassroots mediation, elite negotiation and advocacy. This thesis observes the potential for implementing such direct conflict interventions in traditional relief and development organizations. To understand current NGO activities, I examine ten case study organizations in two countries of conflict, Cote d'Ivoire and Somalia. I analyze organizations' rhetorical presentation, their society-level engagement, strategies for intervention, and responses to persistent challenges, such as security, impartiality, collaboration and evaluation. Based on conflict study literature, I make tentative recommendations for NGOs in Cote d'Ivoire and Somalia specifically. I also propose a more general system for classifying NGO peace work: five generations of conflict intervention, each more integrated, direct, and political. Rhetorical, structural and operational changes will help organizations move toward higher generation work.
ContributorsDiddams, Margaret (Author) / Ron, Amit (Thesis advisor) / Friedrich, Patricia (Thesis advisor) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2011
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This dissertation examines the way in which social capital, or productive networks, can be used to support downtown renewal. This case study examines the way in which Phoenix Community Alliance (PCA) and Downtown Phoenix Partnership (DPP)--two, critical downtown-focused organizations ostensibly founded for civic improvement--use social capital to advance downtown urban

This dissertation examines the way in which social capital, or productive networks, can be used to support downtown renewal. This case study examines the way in which Phoenix Community Alliance (PCA) and Downtown Phoenix Partnership (DPP)--two, critical downtown-focused organizations ostensibly founded for civic improvement--use social capital to advance downtown urban development initiatives. This case study also explores how and the extent to which new social capital is generated by PCA and DPP through the processes of planning, designing, and implementing downtown development projects and the kinds of initiatives this social capital enables, whether and how the focus of downtown Phoenix development has shifted over time, the challenges facing contemporary downtown development and role PCA and DPP might play in addressing these issues, and recommended strategies for advancing future downtown development through social capital that evolves as downtown needs change. This dissertation contributes to the general understanding of how pivotal groups responsible for impacting downtown development and quality of life can become more effective in their roles by examining how they create networks pivotal to advancing urban downtown renewal. Research findings illuminate how community development groups can more effectively use networks to inspire downtown improvement. Findings emphasize the need to engage a broader downtown community, including both emerging and established organizations and those who desire to contribute to a diverse and exciting heart or city core.
ContributorsPoore, Carol Ann (Author) / Catlaw, Thomas (Thesis advisor) / Ellin, Nan (Committee member) / Hall, John S. (Committee member) / Arizona State University (Publisher)
Created2011
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Description
A void exists in public administration, criminology, and criminal justice research as it relates to the study of power in American policing agencies. This has significant ramifications for academia and practitioners in terms of how they view, address, study, and interpret behaviors/actions in American policing agencies and organizations in general.

A void exists in public administration, criminology, and criminal justice research as it relates to the study of power in American policing agencies. This has significant ramifications for academia and practitioners in terms of how they view, address, study, and interpret behaviors/actions in American policing agencies and organizations in general. In brief, mainstream research on power in organizations does not take into account relationships of power that do not act directly, and immediately, on others. By placing its emphasis on an agency centric perspective of power, the mainstream approach to the study of power fails to recognize indirect power relationships that influence discourse, pedagogy, mechanisms of communication, knowledge, and individual behavior/actions. In support of a more holistic inquiry, this study incorporates a Foucauldian perspective of power along with an ethnographical methodology and methods to build a greater understanding of power in policing organizations. This ethnography of an American policing organization illuminates the relationship between the exercise of power and the objectification of the subject through the interplay of relationships of communication, goal oriented activities, and relationships of power. Specifically, the findings demonstrate that sworn officers and civilian employees are objectified distinctly and dissimilarly. In summary, this study argues that the exercise of power in this American policing organization objectifies the civilian employee as a second class citizen.
ContributorsBentley, Paul C (Author) / Catlaw, Thomas (Thesis advisor) / Musheno, Michael (Committee member) / Lucio, Joanna (Committee member) / Arizona State University (Publisher)
Created2013
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In many respects, the current public child welfare system closely resembles that of over 100 years ago. Then, as well as now, nonprofit child welfare agencies are the critical providers of service delivery to vulnerable children and their families. Contemporary nonprofits, however, are confronted with social and fiscal pressures to

In many respects, the current public child welfare system closely resembles that of over 100 years ago. Then, as well as now, nonprofit child welfare agencies are the critical providers of service delivery to vulnerable children and their families. Contemporary nonprofits, however, are confronted with social and fiscal pressures to conform to normative practices and behaviors of governmental and for-profit organizations. Simultaneously, these agencies may also feel compelled to behave in accordance with a nonprofit normative ethic. Yet, scholars and practitioners are often unaware of how these different forces may be shaping the practices of child welfare agencies and, the nonprofit sector in general. This multi-paper dissertation examines how managerial and organizational practices of child welfare nonprofits are influenced business, government, and other nonprofit organizations and the extent to which processes process of institutional isomorphism in child welfare nonprofits are happening. Data was collected from a national ample of 184 child welfare administrators to explore marketization practices, collaboration behaviors, and managerial priorities of these agencies. Multinomial logistic, ordered logistic, and ordinary least squares regression, and historical analysis help shed light on the contemporary practices of these agencies. The results reveal that these agency's behaviors are shaped by government control, influences from the business community, identification with a nonprofit mindset (i.e., nonprofitness), funding streams, and various other factors. One key finding is that identification with a nonprofit mindset encourages certain behaviors like collaboration with other nonprofits and placing greater importance on key managerial priorities, but it does not reduce the likelihood of adopting business management strategies. Another important finding is that government control and funding does not have as strong as an influence on child welfare nonprofits as expected; however, influence from the business community does strongly affect many of their practices. The implications of these findings are discussed for child welfare agencies and the nonprofit sector in general. The consequences of nonprofits operating similarly to business and government are considered.
ContributorsRobichau, Robbie Waters (Author) / Catlaw, Thomas (Thesis advisor) / Nahavandi, Afsaneh (Committee member) / Gustavsson, Nora (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
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Great disasters can often serve as birthing grounds for national transformation. As communities work to recover and rebuild, opportunities to reassess of prevailing development theories and programs may arise. As traditional development programs, supported by top-down development theories and billions in foreign aid, have not changed Haiti's impoverished status, such

Great disasters can often serve as birthing grounds for national transformation. As communities work to recover and rebuild, opportunities to reassess of prevailing development theories and programs may arise. As traditional development programs, supported by top-down development theories and billions in foreign aid, have not changed Haiti's impoverished status, such an opportunity has been presented to the Caribbean nation. Just a few months removed from the devastating 7.0 earthquake of Jan 12, 2010, this study identified the emergent thinking about development as expressed by key informants (N=21) from six entity types involved in Haiti's rebuilding efforts - government agencies, social ventures, grassroots, diaspora, foreign, and hybrid nonprofits. Findings were supplemented by participant observation of a civil society meeting in Port-au-Prince, Haiti. The Sustainable Livelihoods (SL) Framework was used as a lens with which to understand the causes of Haiti's social, institutional, environmental, and economic vulnerabilities. Modified grounded theory was used as the qualitative data analytical method from which five themes emerged: Haitian government, rebuilding, aid work and its effects, Haitian society, and international interference. Participants called for a refoundation, the building a nation from the ground up, of Haiti. Based on these findings, four transformative processes were identified as fundamental to Haiti's refoundation: 1) communication and collaboration with the Haitian government, 2) engagement of the Haitian people and the Haitian diaspora in the redevelopment work, 3) a broad vision of development for the nation, and 4) coordination and collaboration among NGOs.
ContributorsInnocent, Darlye Élise (Author) / Knopf, Richard (Thesis advisor) / Phillips, Rhonda (Committee member) / Aggarwal, Rimjhim (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2010
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The purpose of this study is to examine how community-based youth theater ensembles create conditions for youth to practice cultural agency and to develop a sense of themselves as valuable resources in a broader community development process. The researcher employed a qualitative methodology, using a critical and interpretive case study

The purpose of this study is to examine how community-based youth theater ensembles create conditions for youth to practice cultural agency and to develop a sense of themselves as valuable resources in a broader community development process. The researcher employed a qualitative methodology, using a critical and interpretive case study approach which enabled her to document and analyze three community-based youth theaters in New York City: Find Your Light, a playwriting/performance program for youth associated with the NYC shelter system; viBeStages, an all-girl youth ensemble (part of viBe Theater Experience or "viBe"); and Ifetayo Youth Ensemble (IYE), a multi-age ensemble for youth of African descent living in Flatbush and its surrounding neighborhoods (part of Ifetayo Cultural Arts Academy). All three programs are youth-based performing arts ensembles with a mission-driven focus on positive youth development and community building; they are long-term engagements, active in their communities for at least three years; and they are all part of arts organizations that value artistry as their principle means of impacting communities. All of the young artists involved in these programs participated in a sustained process of creating original performance pieces based on stories relevant to their lives and/or the lives of their communities. This dissertation examines how, through their playmaking processes, they began to identify, critique and experiment with commonly held beliefs about human agency and interaction, to activate and embellish the symbolic systems and repertoires that make up their communities, and to practice new ways of coming together. Through their use of artistic practices, the youth developed a sense of themselves as viable shapers of their communities and, in varying degrees, also used other aspects of culture (values, rituals, traditions, aspirations and the arts) to make meaning, contribute, and shape their cultural locations, offering new forms, symbols, structural models and imaginings.
ContributorsIkemire, Heather (Author) / Underiner, Tamara (Thesis advisor) / Catlaw, Thomas (Committee member) / Woodson, Stephani E (Committee member) / Arizona State University (Publisher)
Created2010
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This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on

This phenomenological qualitative study examines the experiences of volunteer tourism on host communities using social representations theory. The experiences of three stakeholder-groups (community residents, volunteers, and nongovernmental organizations) are considered. Overall objectives of this project are to investigate the following questions: a) what are the effects of volunteer tourism on a community as perceived by different stakeholders; b) what effects do volunteer tourists have on the community compared to other forms of tourism as perceived by different stakeholders; c) how do the various stakeholders perceive the different forms of tourism in communities in which they live or work; and d) why and how do nongovernmental organizations (NGOs) use volunteer tourism as a strategy for their projects. This study attempts to describe and interpret these meanings with a high degree of depth and richness using interviews, observation, and document analysis. Each chapter is written as a stand-alone paper to be published in a journal and describes the perspectives of the three groups interviewed with the final chapter a summary and comparison from all three groups. Findings show that there are both positive and negative impacts of volunteer tourism in favela communities, with the majority of the three groups expressing its positives and its importance to the community. All groups mentioned similar positive and negative elements of volunteer tourism with some elements that were unique to each group. This study also attempted to compare and contrast the differences between volunteer tourism and favela tours. The findings show that volunteer tourism helps recreate the social representations of the favela thereby improving self-esteem in the community, helps breakdown preconceptions, and helps create community pride. The community feels as equals with the volunteers and describes the interactions as friendships, sharing cultural experiences, and exchanging of knowledge. Conversely, all three groups described favela tours as dehumanizing using words like `safari tour' or `zoo tour' and felt that their community was being sold as a commodity. However, the interviews showed that all three groups, although had strong opinions about the ethical implications of favela tours, still felt conflicted when comparing it with some of the potential social and economic benefits that it may bring.
ContributorsAquino, Jessica Faustini (Author) / Andereck, Kathleen (Thesis advisor) / Mcgehee, Nancy (Committee member) / Phillips, Rhonda (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2013
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Rural communities experience various challenges, including having higher education options, regulating the workforce, access to capital and goods, and infrastructure development. Despite these challenges, what makes these communities unique is their ability to be resilient, considering their small population. A prime example of this is Gila County, located

Rural communities experience various challenges, including having higher education options, regulating the workforce, access to capital and goods, and infrastructure development. Despite these challenges, what makes these communities unique is their ability to be resilient, considering their small population. A prime example of this is Gila County, located in eastern Arizona. This area includes a cluster of rural towns that have survived for a long time, 142 years! Amidst the rise and fall of the copper rush from the 1880s to the 1950s, as well as the development of U.S. 60 that bypassed multiple towns, Gila County prevailed. The health of this community is deeply connected to the current nonprofit sector. This county is home to a few churches, one private nonprofit school, a variety of public charities, a community hospital, and several volunteer organizations. In order to understand how Gila County nonprofits have been so successful, this study uses the Supply and Demand Theory to answer the central idea: how do leaders build resilient nonprofits? Using in-depth interviews and demographic data collection, this study reports on the views of rural nonprofit leaders with years of expertise. It answers four key questions: 1) How strongly do nonprofit leaders equate being resilient to the longevity of their organization? 2) How is funding currently used in rural nonprofits’ program development? 3) How is collaboration between community members and rural nonprofits necessary for success? 4) How does the organization currently use technology to further its mission? Through the lens of the Supply and Demand Theory, this study pinpoints how rural nonprofit leaders have utilized their resources to create an equilibrium between supply and demand. The results show that successful nonprofits showcase resilient practices through their current leadership. These findings expand upon current research on succession planning, funding resiliency, internal and external collaboration, and overall use of technology. By expanding on this knowledge, valuable information has been documented for both active and upcoming nonprofit leaders. Capturing the first-hand expertise of successful leaders in rural Arizona provides advice, inspiration, and hope for those to come.
ContributorsLeonardi, Isabella (Author) / Andereck, Kathleen (Thesis advisor) / Nyaupane, Gyan (Committee member) / Wang, Lili (Committee member) / Arizona State University (Publisher)
Created2023
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This study examines the roles and impacts of U.S. foundation grantmaking for women, as well as the influences of the foundations’ institutional characteristics on their grantmaking practices by employing a mixed-methods research design. In the first quantitative phase, this study explores three major research questions: (1) How has foundation grantmaking

This study examines the roles and impacts of U.S. foundation grantmaking for women, as well as the influences of the foundations’ institutional characteristics on their grantmaking practices by employing a mixed-methods research design. In the first quantitative phase, this study explores three major research questions: (1) How has foundation grantmaking for women changed in the U.S.? (2) Whether and how foundations’ institutional characteristics are related to their grantmaking activities for women? (3) Whether and how foundation grantmaking for women has influenced women’s status? To address these research questions, I collect and analyze data on the U.S. foundation grants for women during the period between 2005 and 2014 from the Foundation Center and data indicating women’s status at the state level from various sources. The second qualitative phase focuses on examining the second and third research questions further by employing a comparative case study approach. Specifically, I conducted semi-structured interviews with directors or staff of the selected five foundations supporting women’s causes. The results show that foundations supporting women’s causes have focused more on their advocacy role than their charitable role by distributing their grants to programs for women’s rights/studies. Additionally, a foundation is more likely to give grants for women’s rights/studies when the organization is younger, with a higher total giving size, in the Western region, in the state of liberal ideology, or an independent foundation. Furthermore, a state with a larger amount of foundation grants for women (per woman) reveals a higher women’s status. The case study findings indicate that differences exist in how foundations implement their grantmaking decisions for women and how foundations assess their grantmaking impact on women. It also shows some evidence that foundations’ grantmaking decisions and impact assessment strategies for women are affected by the foundations’ institutional characteristics such as women’s leadership. This dissertation sheds light on our understanding of current trends of U.S. foundation grantmaking for women that was less focused and makes both theoretical and practical contributions to the nonprofit sector by suggesting a framework to assess the impact of foundations in society.
ContributorsHan, Hyunrang (Author) / Wang, Lili (Thesis advisor) / Shockley, Gordon E. (Committee member) / Mook, Laurie (Committee member) / Robichau, Robbie W. (Committee member) / Arizona State University (Publisher)
Created2022
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The purpose of this study is to identify and examine how top revenue-generating nonprofits in Japan and the U.S. use Facebook, and to compare the differences. The two countries were selected due to the differing levels of government support for social welfare and related programs as the level of government

The purpose of this study is to identify and examine how top revenue-generating nonprofits in Japan and the U.S. use Facebook, and to compare the differences. The two countries were selected due to the differing levels of government support for social welfare and related programs as the level of government support for social welfare tends to affect the size of a country’s nonprofit. To compare nonprofits in two countries, the International Classification of Nonprofit Organizations (ICNPO) was applied. U.S. nonprofits tend to offer more information on their Facebook profile compared to Japanese nonprofits. Additionally, 83% of nonprofits in the U.S. had a Facebook profile, while only 67% of Japanese nonprofits had a Facebook profile. As for engagement, this research shows that Japanese nonprofits tend to have better engagement compared to U.S. nonprofits. Additionally, with respect to post types, in the U.S. it is clear that for nonprofits in the Health category, posting images helps to promote engagement with users. However, in Japan, the same is true only for the Social Service category. While images tend to help increase engagement, posts with videos lower engagement for the U.S. cultural, health, philanthropic, and international nonprofits. However, in Japan, posting videos has a positive correlation with engagement for social service and environmental nonprofits. In addition, for Japanese nonprofits, posting an external link hurts engagement if the nonprofit is in either the Health or Philanthropic categories, which is the same for the U.S. However, posting an external link increases engagement for nonprofits in the Environmental category in Japan, but increases engagement for nonprofits in the Cultural category in the U.S. With respect to post content type, requesting donations through external links caused decreased comment based engagement for U.S. nonprofits. For Japanese nonprofits, including videos on posts requesting volunteers or donations increases comment based engagement. While some of these results are surprising, they indicate that different approaches are needed in different nonprofit categories and in different countries if nonprofits want to maximize user engagement.
ContributorsHashimoto, Sakura (Author) / Wang, Lili (Thesis advisor) / Shockley, Gordon (Thesis advisor) / Hager, Mark (Committee member) / Arizona State University (Publisher)
Created2022