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This critical qualitative research study explores the discursive processes and patterns by which humor is gendered in hair salons and barbershops, in support of or resistance to hegemony, through an in-depth analysis and feminist critique of the humorous exchanges of hair stylists and barbers. This study extends prior feminist organizational

This critical qualitative research study explores the discursive processes and patterns by which humor is gendered in hair salons and barbershops, in support of or resistance to hegemony, through an in-depth analysis and feminist critique of the humorous exchanges of hair stylists and barbers. This study extends prior feminist organizational research from Ashcraft and Pacanowsky (1996) regarding the participation of marginalized populations (i.e., women) in hegemonic processes, and argues that, despite changing cultural/demographic organizational trends, marginalized (as well as dominant) populations are still participating in hegemonic processes 20 years later. A focus on gendered humor via participant narratives reveals how various styles of gendered humor function to reinforce gender stereotypes, marginalize/exclude the "other" (i.e., women), and thus privilege hegemonic patterns of workplace discourse. This study contributes to existing feminist organizational scholarship by offering the unique juxtaposition of humor and gender from a diverse and understudied population, hair industry professionals.
ContributorsFranks, Tara M (Author) / Tracy, Sarah J. (Thesis advisor) / Miller, Katherine (Thesis advisor) / Romero, Mary (Committee member) / Arizona State University (Publisher)
Created2015
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Description
This research examines the communicative processes of resilience in the organizational context of public education. The research utilizes one-on-one interviews to elicit descriptions of resilience and well-being and collect stories of success and overcoming challenges. The study purpose is two-fold: (1) to understand the ways in which organizational members construct

This research examines the communicative processes of resilience in the organizational context of public education. The research utilizes one-on-one interviews to elicit descriptions of resilience and well-being and collect stories of success and overcoming challenges. The study purpose is two-fold: (1) to understand the ways in which organizational members construct and enact resilience individually and collectively through their talk and stories, and (2) to extend the communication theory of resilience through an empirical investigation of resilience in an organizational context. An iterative, thematic analysis of interview data revealed that resilience, as lived, is a socially constructed, collective process. Findings show resilience in this context is (1) socially constructed through past and present experiences informing the ways organizational members perceive challenges and opportunities for action, (2) contextual in that most challenges are perceived positively as a way to contribute to individual and organizational goals and as part of a “bigger purpose” to students, (3) interactional in that it is constructed and enacted collaboratively through social processes, (4) reciprocal in that working through challenges leads to experience, confidence, and building a repertoire of opportunities for action that become a shared experience between educators and is further reciprocated with students, and (5) is enacted through positive and growth mindsets. This study offers theoretical contributions by extending the communication theory of resilience and illuminating intersections to sensemaking, flow, and implicit person theory. I offer five primary practical applications, discuss limitations, and present future directions highlighting community development and strengths-based approaches.
ContributorsKamrath, Jessica K (Author) / Tracy, Sarah J. (Thesis advisor) / Adame, Elissa A. (Committee member) / Cloutier, Scott (Committee member) / Waldron, Vincent R. (Committee member) / Arizona State University (Publisher)
Created2018
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Description
The biohacker movement is an important and modern form of activism. This study broadly examines how positive-activist-oriented biohackers emerge, organize, and respond to social crises. Despite growing public awareness, few studies have examined biohacking's influence on prevailing notions of organizing and medicine in-context. Therefore, this study examines biohacking in the

The biohacker movement is an important and modern form of activism. This study broadly examines how positive-activist-oriented biohackers emerge, organize, and respond to social crises. Despite growing public awareness, few studies have examined biohacking's influence on prevailing notions of organizing and medicine in-context. Therefore, this study examines biohacking in the context of the 2016 EpiPen price-gouging crisis, and explores how biohackers communicatively attempted to constitute counter-narratives and counter-logics about medical access and price through do-it-yourself (DIY) medical device alternatives. Discourse tracing and critical case study analysis are useful methodological frameworks for mapping the historical discursive and material logics that led to the EpiPen pricing crisis, including the medicalization of allergy, the advancement of drug-device combination technologies, and role of public health policy, and pharmaceutical marketing tactics. Findings suggest two new interpretations for how non-traditional forms of organizing facilitate new modes of resistance in times of institutional crisis. First, the study considers the concept of "pop-up maktivism" to conceptualize activism as a type of connective activity rather than collective organizing. Second, findings illustrate how activities such as participation and co-production can function as meaningful forms of institutional resistance within dominant discourses. This study proposes “mirrored materiality” to describe how biohackers deploy certain dominant logics to contest others. Lastly, implications for contributions to the conceptual frameworks of biopower, sociomateriality, and alternative organizing are discussed.
ContributorsDonovan, Matthew (Author) / Tracy, Sarah J. (Thesis advisor) / Nadesan, Majia H (Committee member) / Kim, Heewon (Committee member) / Halavais, Alexander (Committee member) / Arizona State University (Publisher)
Created2019
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Description
In this study, I used critical, qualitative methods to explore how the material and symbolic dynamics of milk banking complicate expectations of organizing and (in)effective lactation. Guided by theories of alternative organizing, in/voluntary membership, the structuration of d/Discourse, and corporeal commodification, I conducted document analysis, fieldwork, and interviews with hospital

In this study, I used critical, qualitative methods to explore how the material and symbolic dynamics of milk banking complicate expectations of organizing and (in)effective lactation. Guided by theories of alternative organizing, in/voluntary membership, the structuration of d/Discourse, and corporeal commodification, I conducted document analysis, fieldwork, and interviews with hospital and milk bank staff and maternal donors and recipients. Results trace the (her)story and protocols of the milk banking industry and examine the circumstances of donation and receipt; the d/Discourses of filth, suspicion, and inadequacy that circulate the lactating, maternal body; and the presence or resistance of commodification within each organization.

Milk banking occurs when mothers provide excess breastmilk to parents with low supply or compromising medical conditions. “Milk banking” is used as an umbrella term for different ways of organizing donor milk; organizing evolved from wet-nursing to a continuum of in/formal markets. Formal markets include for-profit and non-profit milk banks that pasteurize and/or sterilize breastmilk for Neonatal Intensive Care Units. Informal markets involve self-organized exchanges online that are driven by monetary ads or donation. Both formal and informal markets elicit questions regarding flows of capital, labor, reproductive choice, and exploitation. However, current research resides in medicine, law, and popular press, so we know little about how milk banking happens in real time or how participation affects maternal identity.

My analysis makes four contributions to organizational communication theory: (1) alternative organizing punctuates the construction of and conflicts between in/formal markets and shows why such theories should be represented as cyclical, rather than linear; (2) membership in milk banking is unintentional and distinct from in/voluntary membership; (3) the obscured organization is a necessary alternative to Scott’s (2013) hidden organizations; and (4) d/Discourses of “safety” are used to discipline and indict, not just represent operational differences. Social-rhetorical implications reveal how milk banking operates as an affective economy (Ahmed, 2004) and mark where privileges and inequalities are present in the absence of data; practical implications suggest consideration of policy changes. Methodologically, this study also offers insight into crystallization (Ellingson, 2009) and participant witnessing (Tracy, forthcoming) and challenges the hegemonic underpinnings of fieldwork.
ContributorsJones, Sarah E. (Author) / Tracy, Sarah J. (Thesis advisor) / Brouwer, Daniel C (Committee member) / Ellingson, Laura L. (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Identity, or peoples’ situated sense of self, can be conceptualized and operationalized in a myriad of ways, including, among others, a person’s gender, socioeconomic status, degree of expertise, nationality, and disciplinary training. This study conceptualizes identity as fluid and constructed through social interaction with others, where individuals ask themselves “Who

Identity, or peoples’ situated sense of self, can be conceptualized and operationalized in a myriad of ways, including, among others, a person’s gender, socioeconomic status, degree of expertise, nationality, and disciplinary training. This study conceptualizes identity as fluid and constructed through social interaction with others, where individuals ask themselves “Who am I?” in relation to the people around them. Such a discursive conceptualization argues that we can observe peoples’ performance of identity through the close reading and examination of their talk and text. By discursively drawing boundaries around descriptions of “Who I am,” people inherently attribute value to preferred identities and devalue undesirable, “other” selves. This study analyzes ten workshops from the Toolbox Project conducted with graduate student scientists participating in the Integrative Graduate Education Research Traineeship (IGERT) program. The emotional tone, mood, and atmosphere of shared humor and laughter emerged as a context through which collaborators tested the limits of different identities and questioned taken for granted assumptions about their disciplinary identities and approaches to research. Through jokes, humorous comments, sarcasm, and laughter, students engaged in three primary forms of othering: 1) unifying the entire group against people outside the group, 2) differentiating group members against each other, and 3) differentiating oneself in comparison to the rest of the group. I use action-implicative discourse analysis to reconstruct these communicative practices at three levels—problem, technical, and philosophical—and explore the implications of group laughter and humor as sites of “othering” discursive strategies in graduate students’ efforts to negotiate and differentiate identity in the context of integrative collaboration.
ContributorsHinrichs, Margaret M (Author) / Tracy, Sarah J. (Thesis advisor) / Seager, Thomas P (Thesis advisor) / Hannah, Mark A (Committee member) / Arizona State University (Publisher)
Created2016