Matching Items (2)
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- All Subjects: Interpersonal relations
- Creators: Baer, Michael D
Description
Research suggests that behaving in an ingratiatory manner towards one’s supervisor is a double-edged sword. On the one hand, ingratiation is a powerful tool through which employees develop positive social exchange relationships with target audiences (i.e., supervisors) and subsequently obtain desired outcomes at work. On the other hand, third party observers of ingratiation often view this behavior (and the people enacting it) in a negative manner, thereby hindering ingratiatory employees’ ability to develop high quality social exchange relationships with these individuals. However, this research primarily focuses on how organizational actors perceive of ingratiatory employees while neglecting the social context in which this behavior occurs. This is an important limitation because there are compelling reasons to believe that the social context plays a crucial role in how individuals react to ingratiation. Specifically, the social context may influence the extent to which ingratiation is salient, valued, and/or perceived as normative behavior by organizational members both within and external to the ingratiator-target dyad, which in turn affects how this behavior relates to relationship quality with the target and observers. The objective of my dissertation is to address this limitation by integrating a social context perspective with social exchange theory to build a “frog-pond” model of ingratiation. To that end, I propose that employees’ ingratiation relative to their team members, rather than absolute levels of ingratiation, drives positive exchange quality with supervisors. Furthermore, I hypothesize that congruence between the focal employee’s ingratiation and other team members’ ingratiation increases employees’ social exchange quality with team members. I also shed light on the asymmetrical nature of ingratiation (in)congruence by investigating how different types of congruence and incongruence impact social exchange quality with team members in different ways. In addition, I examine how relative ingratiation indirectly influences supervisors’ citizenship behavior toward the focal employee via focal employee-supervisor social exchange quality, as well as how ingratiation congruence indirectly affects team members’ citizenship behavior toward the focal employee through social exchange quality between the two parties. I test my hypotheses in a multi-wave multi-source field study of 222 employees and 64 teams/supervisors.
ContributorsKim, Ji Koung (Author) / LePine, Jeffery A. (Thesis advisor) / Zhang, Zhen (Committee member) / Baer, Michael D (Committee member) / Arizona State University (Publisher)
Created2019
Description
Affection represents a positive and often intimate psychological state (Floyd & Morman, 1998) that is communicated through verbal, nonverbal, and social supportive behaviors. A formidable research literature indicates that receiving and expressing affection significantly benefits health. One form of affection that may produce these benefits is cuddling. Cuddling includes intimate, physical, and loving whole-body contact that does not necessarily include sexual activity and tends to be reserved for very intimate relationships. Working from affectionate exchange theory (Floyd, 2001), this study’s purpose is to examine the effects of cuddling on relational health for individuals living with their spouse. To test a causal relationship between cuddling and relational health, a four-week experiment was conducted. Eighty adults were randomly assigned to one of three conditions: (1) a treatment condition in which individuals were instructed to increase cuddling behaviors with their spouse, (2) a comparison condition in which individuals were instructed to increase shared mealtime with their spouse, or (3) a control condition in which individuals were instructed to not change their behavior. Individuals in the treatment condition were predicted to experience significant improvements in relational health as outlined in the investment model (i.e., relational satisfaction, investment, quality of alternatives, and commitment) to a greater extent than individuals in the comparison or control conditions. A research question explored whether individuals in the comparison condition differed from those in the control condition. Planned contrasts were conducted to test the hypotheses. Results revealed that individuals in the treatment condition reported more relationship satisfaction and commitment and less quality of alternatives than individuals in the comparison and control conditions. Experimental conditions did not differ on reports of investment. Finally, individuals in the comparison and control conditions did not differ on any of the relational health markers. These findings support affection exchange theory and contribute to a growing literature identifying the benefits of affectionate communication. Moreover, the methodology and results of this study provide compelling evidence for a causal relationship between cuddling and satisfaction and commitment for relatively satisfied couples.
Contributorsvan Raalte, Lisa J (Author) / Floyd, Kory (Thesis advisor) / Mongeau, Paul (Thesis advisor) / Burleson, Mary (Committee member) / Arizona State University (Publisher)
Created2017