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- Creators: Arizona State University
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Description
This dissertation examines the factors related to the success of host country field offices established by international Non-Governmental Organizations (NGOs). Further, this dissertation examines NGO field office mission success in the context of working with foreign host governments and clients. This dissertation is a case of the field offices of The Nature Conservancy in South and Central America. The principal research aim is to identify the primary factors that are related to success of field offices. Success is identified as a multidimensional concept. A conceptual model for success is developed. The conceptual model derived causal factors from the literature and captured categories of variables such as: (1) managerial tactics and techniques dictated by the NGO and adopted by field office leaders; (2) the distance between cultural features of the host country and those of the country of origin of the field office manager and personnel; and, (3) characteristics of the host country government. The dissertation: (1) utilizes a working definition of NGO drawn from the scholarly literature in the field; (2) describes the role of field offices (located in host countries) in the calculus of "home office" goal achievement; (3) discusses the types of "change"--delivery of goods, delivery of services, changes in behavior, changes in norms or attitudes--that field offices may have and how they differ in the challenges they create for field office managers; and, (4) develops a conceptual definition for success. This dissertation is concerned with the factors associated with success in the international NGO's field office. A model of success predictors is tested in this work. The findings suggest that the field offices mission success may be affected by local culture but this was not an issue for the organization studied. Mission success as perceived by the field seems to be a product of organizational culture. The contribution of the research to academic literature is that this study is both an exploratory and descriptive study of how NGO mission is carried out in the field and the impacts of national and organizational culture on mission success.
ContributorsKraeger, Patsy (Author) / Cayer, N. Joseph (Thesis advisor) / Yoshioka, Carlton A. (Committee member) / Lan, Zhiyong (Committee member) / Arizona State University (Publisher)
Created2011
A bilingual, bicultural interpreter and researcher navigates blurry boundaries and intersectionality
Description
A researcher reflects using a close reading of interview transcripts and description to share what happened while participating in multiple roles in a larger ethnographic study of the acculturation process of deaf students in kindergarten classrooms in three countries. The course of this paper will focus on three instances that took place in Japan and America. The analysis of these examples will bring to light the concept of taking on multiple roles, including graduate research assistant, interpreter, cultural mediator, and sociolinguistic consultant within a research project serving to uncover challenging personal and professional dilemmas and crossing boundaries; the dual roles, interpreter and researcher being the primary focus. This analysis results in a brief look at a thought provoking, yet evolving task of the researcher/interpreter. Maintaining multiple roles in the study the researcher is able to potentially identify and contribute "hidden" knowledge that may have been overlooked by other members of the research team. Balancing these different roles become key implications when interpreting practice, ethical boundaries, and participant research at times the lines of separation are blurred.
ContributorsHensley, Jennifer Scarboro (Author) / Tobin, Joseph (Thesis advisor) / Artiles, Alfredo (Committee member) / Horejes, Thomas (Committee member) / Arizona State University (Publisher)
Created2011
Description
The purpose of this survey study was to collect data from pre-K-12 educators in the U.S. regarding their perceptions of the purpose, conceptions, use, impact, and results of educational research. The survey tool was based on existing questionnaires and case studies in the literature, as well as newly developed items. 3,908 educators in a database developed over 10+ years at the world's largest education company were sent a recruiting email; 400 elementary and secondary teachers in the final sample completed the online survey containing 48 questions over a three-week deployment period in the spring of 2013. Results indicated that overall teachers believe educational research is important, that the most important purpose of research is to increase effectiveness of classroom practice, yet research is not frequently sought out during the course of practice. Teachers perceive results in research journals as the most trustworthy yet also perceive research journals the most difficult to access (relying second-most often for research via in-service trainings). These findings have implications for teachers, administrators, policy-makers, and researchers. Educational researchers should seek to address both the theoretical and the applied aspects of learning. Professional development must make explicit links between research findings and classroom strategies and tactics, and research must be made more readily available to those who are not currently seeking additional credentialing, and therefore do not individually have access to scholarly literature. Further research is needed to expand the survey sample and refine the survey instrument. Similar research with administrators in pre-K-20 settings as well as in-depth interviews would serve to investigate the "why" of many findings.
ContributorsMahoney, Shawn (Author) / Savenye, Wilhelmina (Thesis advisor) / Nelson, Brian (Committee member) / Atkinson, Robert (Committee member) / Arizona State University (Publisher)
Created2013
Description
Research on government innovation has focused on identifying factors that contribute to higher levels of innovation adoption. Even though various factors have been tested as contributors to high levels of innovation adoption, the independent variables have been predominantly contextual and community characteristics. Previous empirical studies shed little light on chief executive officers' (CEOs) attitudes, values, and behavior. Result has also varied with the type of innovation examined. This research examined the effect of CEOs' attitudes and behaviors, and institutional motivations on the adoption of sustainability practices in their municipalities. First, this study explored the relationship between the adoption level of sustainability practices in local government and CEOs' entrepreneurial attitudes (i.e. risk taking, proactiveness, and innovativeness) and discovery skills (i.e. associating, questioning, experimenting, observing, and networking) that have not been examined in prior research on local government innovation. Second, the study explored the impact of organizational intention to change and isomorphic pressures (i.e., coercive, mimetic, and normative pressures) and the availability and limit of organizational resources on the early adoption of innovations in local governments. Third, the study examines how CEOs' entrepreneurial attitudes and discovery skills, and institutional motivations account for high and low sustaining levels of innovation over time by tracking how much their governments have adopted innovations from the past to the present. Lastly, this study explores their path effects CEOs' entrepreneurial attitudes, discovery skills, and isomorphic pressures on sustainability innovation adoption. This is an empirical study that draws on a survey research of 134 CEOs who have influence over innovation adoption in their local governments. For collecting data, the study identified 264 municipalities over 10,000 in population that have responded to four surveys on innovative practices conducted by the International City/County Management Association (ICMA) in past eight years: the Reinventing local government survey (2003), E-government survey (2004), Strategic practice (2006), and the Sustainability survey (2010). This study combined the information about the adoption of innovations from four surveys with CEOs' responses in the current survey. Socio-economic data and information about variations in form of government were also included in the data set. This study sheds light on the discovery skills and institutional isomorphic pressures that influence the adoption of different types of innovations in local governments. This research contributes to a better understanding of the role of administrative leadership and organizational isomorphism in the dynamic of innovation adoption, which could lead to improvements in change management of organizations.
ContributorsJeong, Wooseong (Author) / Svara, James H. (Thesis advisor) / Kim, Yushim (Thesis advisor) / Chapman, Jeffrey I. (Committee member) / Arizona State University (Publisher)
Created2013
Description
ABTRACT For decades the United States has tried to increase the number of students pursuing science, technology, engineering, and mathematics (STEM) education and careers. Educators and policy makers continue to seek strategies to increase the number of students in the STEM education pipeline. Public institutions of higher education are involved in this effort through education and public outreach (EPO) initiatives. Arizona State University opened its largest research facility, the new Interdisciplinary Science and Technology Building IV (ISTB4) in September, 2012. As the new home of the School of Earth & Space Exploration (SESE), ISTB4 was designed to serve the school's dedication to K-12 education and public outreach. This dissertation presents a menu of ideas for revamping the EPO program for SESE. Utilizing the Delphi method, I was able to clarify which ideas would be most supported, and those that would not, by a variety of important SESE stakeholders. The study revealed that consensus exists in areas related to staffing and expansion of free programming, whereas less consensus exist in the areas of fee-based programs. The following most promising ideas for improving the SESE's EPO effort were identified and will be presented to SESE's incoming director in July, 2013: (a) hire a full-time director, theater manager, and program coordinator; (b) establish a service-learning requirement obligating undergraduate SESE majors to serve as docent support for outreach programs; (c) obligate all EPO operations to advise, assist, and contribute to the development of curricula, activities, and exhibits; (d) perform a market and cost analysis of other informational education venues offering similar programming; (3) establish a schedule of fee-based planetarium and film offerings; and (f) create an ISTB4 centric, fee-based package of programs specifically correlated to K12 education standards that can be delivered as a fieldtrip experience.
ContributorsFisher, Richard D. (Author) / Clark, Christopher M. (Thesis advisor) / Kelley, Michael (Committee member) / Glasper, Rufus (Committee member) / Arizona State University (Publisher)
Created2013
Description
This dissertation studies the role of organizational politics and power and their role in the success of public service Public Private Partnerships (PPPs). By doing so, it addresses two areas of research in network governance and organizational theory. On one hand it explores the role of public private partnerships in the emerging network governance paradigm of public administration. On the other hand it studies the widely discussed but considerably under-researched role of organizational power in network governance. The literature review establishes public service PPPs as a sub type of governance networks, and provides an initial framework to study the nature and dynamics of power in these PPPs. The research is descriptive in nature and uses inductive reasoning in the tradition of Kathleen Eisenhardt. Case studies in rural areas of Punjab, Pakistan are conducted on two very similar PPPs. A replication logic is used to understand how power contributed to the success of one of those projects and lack of success in the other. Based on analysis of the findings, the dissertation concludes that public service PPPs succeed when the goals of the PPP are aligned with the goals of the most powerful collaborators. This is because regardless of its structure, a public service PPP pursues the goals targeted by the sum total of the power of its politically active collaborators. The dissertation also provides insight into the complexity of the concept of success in public service PPPs and the donor control on the operation and outcomes of public service PPPs.
ContributorsBashir, Mohsin (Author) / Denhardt, Robert B. (Thesis advisor) / Nahavandi, Afsaneh (Thesis advisor) / Shockley, Gordon E (Committee member) / Denhardt, Janet V (Committee member) / Arizona State University (Publisher)
Created2012
Description
In an effort to understand and improve interactions between homeless young adults and the nonprofit organizations that serve them, I engaged in a long-term, qualitative, participatory action project. My project involved input from homeless young adults, nonprofit organizations, volunteers/staff, and communication scholarship. While taking a community-engaged, participatory, and qualitative approach, I focused on the interactions between youth and the organizations. Particularly, I drew on homeless young adult experiences to inform services and illuminate compassion within the context of the nonprofit organizations. In the end, this project extends the individual model of compassion to include presence, identifies potential ruptures in the process of compassion, and models compassionate dynamics in organizations. It also articulates a method I call pragmatic fieldwork, a qualitative and pragmatic approach to participatory action research. Each of these outcomes speaks to varied community interests, from theoretically nuancing scholarly models of compassion to informing policy in the interest of more effectively and compassionately serving homeless youth.
ContributorsHuffman, Timothy (Author) / Trethewey, Angela (Thesis advisor) / Tracy, Sarah J. (Committee member) / Hagar, Mark (Committee member) / Arizona State University (Publisher)
Created2013
Description
The healthcare system is plagued with increasing cost and poor quality outcomes. A major contributing factor for these issues is that outdated leadership practices, such as leader-centricity, linear thinking, and poor readiness for innovation, are being used in healthcare organizations. Through a qualitative case study analysis of innovation implementation, a new framework of leadership was uncovered. This framework presented new characteristics of leaders that led to the successful implementation of an innovation. Characteristics uncovered included boundary spanning, risk taking, visioning, leveraging opportunity, adaptation, coordination of information flow, and facilitation. These characteristics describe how leaders throughout the system were able to influence information flow, relationships, connections, and organizational context to implement innovation.
ContributorsWeberg, Daniel Robert (Author) / Fluery, Julie (Thesis advisor) / Malloch, Kathy (Thesis advisor) / Porter-O'Grady, Timothy (Committee member) / Hagler, Debra (Committee member) / Arizona State University (Publisher)
Created2013
Description
National and state education reforms are centered on developing higher academic expectations and standards to ensure students transitions into postsecondary options, college and career ready. What does this national emphasis signify for urban school districts that are educating a significant proportion of first-generation students and that struggle to produce students ready for the rigor of postsecondary education without remediation? Framed within Karl Weick's (1976) theoretical framework of loose coupling organizational theory, this qualitative study examined the implementation of the pseudonymous ABC High School District college readiness education reform initiative through the lens of district-wide system actors, which included district leadership, school-level implementers and the students as the intended beneficiaries. ABC High School District is the largest non-unified urban school district in a large metropolitan area in the Southwestern United States. I focused specifically on two implementation sites: Blue Sky and Desert Flower High Schools. The system actors expounded on their knowledge and understanding of how they perceived the implementation of the initiative, their interpretations of the district's new policy and initiative, and how this initiative guided their practices based on their respective roles. The findings included the four major themes of (a) building capacity of the actors, (b) communication, (c) policy and politics, and (d) academic rigor and high expectations. Two additional findings specific to counselors and students were also revealed. The counselor-specific experiences revealed the changes in their roles that have created confusion among school staff and their growing responsibilities that may impede the progress of the district initiative. The student-descriptions suggest their knowledge about college and career planning, challenges, and their academic preparedness to successfully transition to a postsecondary institution.
ContributorsFranco, Antonia O (Author) / Mccarty, Teresa (Thesis advisor) / Powers, Jeanne (Committee member) / Gonzalez, Deborah (Committee member) / Arizona State University (Publisher)
Created2012
Description
The purpose of the research conducted and presented in this thesis is to explore mentoring programs for ASL/English Interpreters, with a focus on the question "Is a Peer Mentoring Program a successful approach to mentoring working and novice interpreter?" The method of qualitative data collection was done via questionnaires and interviews with past participants of a Peer Mentoring Program and questionnaires to identified persons who have experience creating and running mentoring programs. The results of the data collection show that a Peer Mentoring Program is a successful approach to mentoring working and novice interpreters. This research provides valued information in regard to the experience of persons in a Peer Mentoring Program as well as successful aspects of such a mentoring approach.
ContributorsBolduc, Dawn J (Author) / Margolis, Eric (Thesis advisor) / Appleton, Nicholas (Committee member) / Cokely, Dennis (Committee member) / Arizona State University (Publisher)
Created2012