Matching Items (2)
Description
The Adult Basic Education/Literacy (ABEL) system in America can suffer critique. In a system that is staffed mostly by volunteers and plagued by funding woes, the experience of adult learners as participants within the institutional structure can be easily overlooked. Adult students are described as transient and difficult to track. Even so, and maybe because of this characterization, leaders within the local ABEL discourse make it their mission to reach these students in order to assist them to a better quality of life. However, there is more than one discourse circulating within the system. A discourse of outreach and intervention is one strand. The complex relationships education centers engage with more powerful government institutions causes another, more strident political discourse that constrains and influences the discourse within ABEL education centers, down to the classroom level. Within the vortex of motivations and needs created by institutional discourse, an institutional critique may give voice to those who experience the discourse in a way that hinders their education. This paper pursues critique, not through direct reconstruction, but through the encouragement of alternative discourses as additional institutions enter the system. AmeriCorps is presented as an institution that allows for more democratic participation through its distinct organizational features. The features that emerge in AmeriCorps projects offer hope for alternative models of participation within the highly politicized ABEL discourse.
ContributorsFoy, Christine (Author) / Long, Elenore (Thesis advisor) / Daer, Alice (Thesis advisor) / Boyd, Patricia (Committee member) / Arizona State University (Publisher)
Created2011
Description
Original equipment manufacturers (buyers) are increasingly involving suppliers in new product development as a means to increase efficiency and expand capabilities. To realize such benefits, however, the two firms need to have appropriate communication and goal structures to minimize friction while maximizing design quality. In addition, the effectiveness of the inter-firm interaction process, i.e. their collaboration quality, is also a key success factor. This study draws from Information Process Theory to propose that higher technical and relational uncertainty requires more inter-firm communication. The misalignment between communication intensity and uncertainty reduces both design quality and design efficiency. Goal incongruence, which always lowers project performance, is less harmful for projects with high technical uncertainty due to the potential of the conflict resolving process in improving decision quality and efficiency. Finally I use Hackman's theory of work group effectiveness to propose that collaboration quality fully mediates the effects of communication intensity and goal congruence on project outcomes. The study used an empirical survey of manufacturers as the primary method of data collection. Manufacturers that integrate and assemble complex and discrete products are the target population. Design engineers and project managers from manufacturers were my target respondents. Both SEM and hierarchical regression were used to test the conceptual model. The dissertation made five theoretical contributions. First, I introduced the concept that there is an optimal level of inter-firm communication intensity, exceeding which lowers design efficiency without improving design quality. Second, I theoretically defined and empirically operationalized two types of uncertainty, one on the project level and one on the inter-firm level, which were shown to moderate the effects of inter-firm communication and goal structures on collaboration outcomes. Third, this study examined the conditions when goal congruence is more effective in improving collaboration outcomes. Fourth, this study nominally and operationally defined collaboration quality, a theoretical construct which measure the effectiveness of inter-partner interactions rather than mere existence or amount of certain activities pursued by partners. Finally, I proposed several enhancements to existing construct measures.
ContributorsYan, Tingting (Author) / Dooley, Kevin (Thesis advisor) / Choi, Thomas (Committee member) / Carter, Joseph (Committee member) / Arizona State University (Publisher)
Created2011