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Abstract   Much has been researched and written concerning the structure, attributes, and benefits of the professional learning community (PLC), yet many have found that this highly collaborative model is difficult to implement. One reason for this was that conflict among team members often limited communication and therefore halted collaboration.

Abstract   Much has been researched and written concerning the structure, attributes, and benefits of the professional learning community (PLC), yet many have found that this highly collaborative model is difficult to implement. One reason for this was that conflict among team members often limited communication and therefore halted collaboration. In an attempt to overcome conflict, the researcher introduced an intervention to five grade-level teaching teams at a suburban elementary school where staff had been struggling to develop teams into PLCs. The intervention consisted of training participants in the use of collaborative norms, and then tracking the use of these norms during team meetings, as well as gathering the teachers' perceptions on how their team was being affected by the use of the norms. Seven training sessions were conducted, each devoted to an individual norm such as pausing, putting ideas on the table, or presuming the positive, and so on. A mixed-methods action research model was utilized in gathering and analyzing the data in this study. Qualitative measures included reflection journals completed by the teachers, open-ended survey questions, and written responses in which the teachers described prior to the intervention and again after the intervention how their team: 1. Is like a PLC, 2. Is not like a PLC, and 3. Is becoming like a PLC. Quantitative measures included a survey of team communication that used questions regarding efficacy, conflict, and candor/trust. Quantitative measures also included an instrument developed as part of the System for Multi-Level Observation of Groups (SYMLOG) which is used for recording evidences of values observed in team members. Results demonstrated increases in teachers' perceptions of friendliness among their colleagues, ability to deal with conflict amicably and constructively, and in teachers' perception that they were now being listened to and understood more than they had been previously. Teachers also reported that they came to think of their team as a PLC, and began to perceive that there were benefits with respect to student achievement because they were becoming a PLC. Discussion focused on lessons learned, implications for practice, and implications for research.
ContributorsSterr, Ronald (Author) / Buss, Ray R (Thesis advisor) / Zucker, Stanley (Thesis advisor) / Roy, Patricia (Committee member) / Arizona State University (Publisher)
Created2011
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Description
Data use in higher education continues to increase as college and university leaders aim to meet accreditor and governmental expectations to use data to improve student outcomes. However, the steady increase in data use over the past decades has not been accompanied by an increase in employee data literacy in

Data use in higher education continues to increase as college and university leaders aim to meet accreditor and governmental expectations to use data to improve student outcomes. However, the steady increase in data use over the past decades has not been accompanied by an increase in employee data literacy in order for employees to use the data effectively. Further, inequitable student outcomes continue to persist in higher education, and more specifically at two-year community colleges, as potentially exacerbated by a lack of employee equity-mindedness. These concurrent problems—inadequate employee data literacy and persistent inequitable student outcomes—provide an opportunity to address both with one intervention. In this critical race, mixed-methods, action research study, I piloted an online professional development course, aimed at community college employees with the purpose to build data literacy and equity-mindedness. I used Bandura’s (1989) Social Cognitive Theory as a guiding theoretical framework paired with a quasi-experimental, delayed-start research design to study the effectiveness of the course in building employee data literacy and equity-mindedness, in addition to better understanding the impacts of environmental factors (i.e., organizational culture) on the implementation of the course. Using pre- and post-intervention surveys, pre- and post-intervention knowledge assessments, and post-intervention participant interviews, I determined that the professional development course contributed to improvements in employee data literacy and equity-mindedness. In particular, the course helped increase employee self-efficacy for data use, increased employee knowledge of data use and equity-mindedness, and increased employee intent to use data in the future. I also found that the organization’s culture related to data and equity to be complex and evolving, both hindering and facilitating data use, in general, and data use specifically, to address inequitable student outcomes.
ContributorsMitchell, Dennis Shane (Author) / Beardsley, Audrey (Thesis advisor) / Ott, Molly (Committee member) / Jacobsen, Craig (Committee member) / Arizona State University (Publisher)
Created2022
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Description
The function and purpose of higher education has changed over the last decade. COVID-19 exacerbated that change, but well before Coronavirus exploded on the world stage, standard operations at most colleges and universities were in flux. In 2013, a New York Times article predicted many colleges and universities would shutter

The function and purpose of higher education has changed over the last decade. COVID-19 exacerbated that change, but well before Coronavirus exploded on the world stage, standard operations at most colleges and universities were in flux. In 2013, a New York Times article predicted many colleges and universities would shutter their doors or merge with another institution. A new paradigm for post-secondary education is emerging akin to what American community colleges have been doing since their inception; they work closely with industry and the community in which they are situated to ensure they teach skills students need to receive a living wage job upon graduation. Change and disruption have engendered problems at times tantamount to chaos in the higher education space. To make meaningful modifications in higher education, the chaos of change should be harnessed to devise a better system, as transformative chaos works its power to create a more cohesive model. Moreover, if change is not managed with expertise, it has the potential to run amok, leaving organizations in ruins. The purpose of this study was to examine how a nine-week workshop based in mindfulness and gentle movement affected College of Eastern Idaho staff members’ ability to manage constant change to see if it might augment their coping, competence, self-efficacy, resiliency and reframe the chaos of change to opportunity for their careers, their department, and the college. Mixed methods of inquiry were utilized; data sources included two pre- and post-intervention staff surveys, a focus group interview with four participants, participant journals they kept throughout the nine-weeks, and the researcher’s field notes from individual one-on-one check-ins with participants. This study demonstrated that staff members at College of Eastern Idaho had difficulty efficaciously performing their jobs because of the constant change and initiative fatigue. The study found that a nine-week Mindfulness from the Mat workshop positively impacted staff members coping, competence, self-efficacy, resiliency, and their attitudes about change. Moreover, the workshop had unexpected benefits of positively impacting participants personal lives, too. The discussion includes implications for future practice and research and potential explanations for the findings.
ContributorsBarber, Lori D. (Author) / Ott, Molly (Thesis advisor) / Henriksen, Danah (Committee member) / Redington, Lyn (Committee member) / Arizona State University (Publisher)
Created2023
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Description
In this dissertation I employed a culminating cycle of action research following two earlier ones to facilitate the creation of a professional learning community (PLC). My research took place at an elementary school in an urban area of the American southwest. As principal of this school I had

In this dissertation I employed a culminating cycle of action research following two earlier ones to facilitate the creation of a professional learning community (PLC). My research took place at an elementary school in an urban area of the American southwest. As principal of this school I had initiated the policies and procedures that were often recommended to create PLCs. However, observations of teachers in PLC meetings indicated that conversations focused on logistical planning issues, rather than on the in-depth pedagogical discussions that characterize high functioning PLCs. To address this problem I introduced a form of peer observation into the PLC meeting. This was achieved by showing short video recordings of teachers in their classrooms. I used a mixed methods approach to investigate how this innovation influenced three constructs associated with PLC meetings: professional learning, the sharing of tacit teaching knowledge, and collaboration in the PLC.

Quantitative data consisted of responses to a survey given as a pre-, post-, and retrospective pre-test. Results showed significant gains for all three constructs between the retrospective pre-test and the post-test, but no significant gain between the pre- and post-test. Analysis of qualitative data produced four assertions. First, the process of peer observation during a PLC meeting benefitted the personal learning of teachers. Second, peer observation benefitted teacher teams' abilities to demonstrate the critical behaviors of a true PLC. Third, the process of facilitating peer observation through video recordings evoked negative emotions. Fourth, the degree to which teachers were able to learn from a video was influenced by their perceptions of the video's authenticity and similarity to their own classrooms.

In the discussion, complementarity of the quantitative and qualitative data was described and results were explained in terms of previous research and established theory. Additionally, practical lessons that were learned, limitations, and research implications were described. In a concluding section, I discussed my personal learning regarding leadership, innovation, and action research; the purpose of the doctorate in education; and strengthening connections between research and practitioners.
ContributorsMacKinney, Bennett (Author) / Buss, Ray R (Thesis advisor) / Zucker, Stanley (Committee member) / Haghighat, Ibi (Committee member) / Arizona State University (Publisher)
Created2015
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Description
Through the past quarter century, universities and the National Collegiate Athletic Association (NCAA) have experienced increased participation from student-athletes, along with increasing academic and career advising needs. Student-athletes can find themselves getting lost within scheduling demands of their sport and identifying closer with their athletic identity. Without a universal model

Through the past quarter century, universities and the National Collegiate Athletic Association (NCAA) have experienced increased participation from student-athletes, along with increasing academic and career advising needs. Student-athletes can find themselves getting lost within scheduling demands of their sport and identifying closer with their athletic identity. Without a universal model to address student-athlete career advising needs, assertions presented the opportunity for more examination into processes and resources provided to NCAA student-athletes. The purpose of this study was to share valuable information for stakeholders involved in the career advising dynamic. The study’s intervention provided the ability to bridge gaps in student-athletes’ athletic and academic careers, establish balance, and provide a foundation to build a successful career during and after-sport. Furthermore, facilitating collaborations between stakeholders provided increased engagement within the career advising process. To further explore outcomes within the study, participant data were analyzed separately and integrated into study findings. Participants included 10 student-athletes and 10 coach/faculty/staff, who completed surveys and post-focus groups. Participants were also provided the opportunity to engage in the intervention through career advising meetings, student-athlete success worksheets, a career advising directory, and the instruments listed. The study had three goals: to understand identified outcomes for student-athletes, to understand how and to what extent new processes and resources assisted them, and to understand perceptions regarding new processes and resources that were made available. The study and intervention were supported by the Self-Efficacy Theory, Self-Worth Theory, Attribution Theory, and Gordon’s 3-I Process. Results of the study indicated that a collaborative and inclusive career advising process for student-athletes promoted successful outcomes for participant groups. Results also revealed that participants were able to expand their support systems, enhance their knowledge/resource development, and build more relationships. Additionally, variations of engagement and understanding by participants within the study expanded on these three emerging themes, which collectively led participants to see the broader purpose encompassing the career advising process. Furthermore, an integration of quantitative and qualitative data was presented, along with connections to the existing literature and research questions. Additional discussion included lessons learned, limitations of the study, implications for practice, and implications for research.
ContributorsAnundson, Brock (Author) / Mertler, Craig (Thesis advisor) / Ott, Molly (Committee member) / Haugland, Sydney (Committee member) / Arizona State University (Publisher)
Created2022