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- All Subjects: Higher Education Administration
- Creators: Mathur, Sarup
Description
The theory of learning centered academic advising states that the purpose of advising is to teach undergraduate students about the logic and purpose of their education. Previous scholarship on learning centered advising has focused on the theoretical or on implementation by faculty at small colleges and universities. Methods for supporting learning centered advising in other contexts are lacking. This mixed methods, action research study investigates the efficacy of FaculTea, a professional development program designed to promote learning centered advising practices among professional academic advisors at a large state university. The study also measured frequency of learning centered advising and student perceptions of learning centered advising. Participants were 57 academic advisors in a liberal arts and sciences college at a large state university, who reported on their advising practices. In addition, the investigator interviewed four advisors, and observed them during 15 advising appointments. Also, six students were interviewed to determine their response to learning centered academic advising. Results showed the FaculTea program model was effective in promoting learning centered advising. In addition, advisors used learning centered advising to a moderate extent, depending upon the context of the appointment, the developmental level of the student, and experience level of the advisor. Student responses varied. These findings suggest learning centered advising can be incorporated into various academic advising contexts and structures and that FaculTea is an excellent model for learning centered academic advisor professional development.
ContributorsVoller, Julie Givans (Author) / Puckett, Kathleen (Thesis advisor) / Nutt, Charlie (Committee member) / Hermann, Ria (Committee member) / Mathur, Sarup (Committee member) / Arizona State University (Publisher)
Created2013
Description
The goal of higher education institutions is to provide access to quality education along with adequate support so students can achieve personal and academic success. At the same time, institutions are increasingly responsible for ensuring a safe and inclusive learning environment. To support this, universities respond to allegations of violations of the student code of conduct through a variety of conduct models. The use of restorative practices, an approach of responding to criminal or judicial violations with an emphasis on repairing relationships and reintegration into the community, has been implemented into existing university student conduct models across the nation with success. Student Rights and Responsibilities (SRR) conduct administrators at Arizona State University expressed feeling unprepared to engage in restorative conversations with students during conduct meetings. As a response, training modules on restorative justice theory and practices were created as a staff development engagement opportunity for SRR conduct administrators.
This mixed methods action research study was conducted to investigate the inclusion of restorative dialogue in conduct meetings, factors that influence the incorporation of restorative dialogue into professional practice, and conduct administrator satisfaction with staff development training modules. Qualitative and quantitative data were collected through pre-, post-, and follow-up training survey assessments, one-on-one interviews with conduct administrators, observation of student conduct meetings, and observation of staff development training sessions.
Findings suggested that conduct administrators responded positively to staff development training on restorative justice practices. Analysis of quantitative data suggests that conduct administrators increased their self-reported knowledge of training topics, including restorative justice philosophy and practices. Further, conduct administrators, to an extent, incorporated restorative practices into conduct meetings. The most frequently observed practice was the use of restorative questions during conduct meetings.
This mixed methods action research study was conducted to investigate the inclusion of restorative dialogue in conduct meetings, factors that influence the incorporation of restorative dialogue into professional practice, and conduct administrator satisfaction with staff development training modules. Qualitative and quantitative data were collected through pre-, post-, and follow-up training survey assessments, one-on-one interviews with conduct administrators, observation of student conduct meetings, and observation of staff development training sessions.
Findings suggested that conduct administrators responded positively to staff development training on restorative justice practices. Analysis of quantitative data suggests that conduct administrators increased their self-reported knowledge of training topics, including restorative justice philosophy and practices. Further, conduct administrators, to an extent, incorporated restorative practices into conduct meetings. The most frequently observed practice was the use of restorative questions during conduct meetings.
ContributorsMahnke, Carla (Author) / Bertrand, Melanie (Thesis advisor) / Mathur, Sarup (Committee member) / Hicks, Ronald (Committee member) / Arizona State University (Publisher)
Created2016
Description
ABSTRACT
Faculty and staff can create barriers by not understanding their role in student success. This study began with an artifact analysis of 20 documents to better understand how faculty and staff at Concordia University Texas were operationalizing student success. The results of the artifact analysis showed a lack of recorded dialogue around student success at regular business meetings, as well as pattern of deficit language approach to policy and procedure in the student handbooks Next, this study evaluated the impacts of using a Community of Practice as a change agent to help faculty and staff better understand their roles in student success and specifically to establish a definition of student success. Using a mixed method, action research approach, results showed that the Community of Practice was successful in terms of transfer or knowledge and creating a sense of purpose for participants regarding their role in student success. Results showed that participating in a Community of Practice was successful in helping faculty and staff not only understand their own role in student success, but understand their place among others in the unified goal to help students succeed. The Community of Practice participants completed the research with a better understanding of how and why collaborating with different departments enables faculty and staff to better help students. Additionally, the participants concluded that a visual reminder of student success (figurines, students stories, student pictures) ensured that student success was the first thing they thought about when completing their daily work.
Faculty and staff can create barriers by not understanding their role in student success. This study began with an artifact analysis of 20 documents to better understand how faculty and staff at Concordia University Texas were operationalizing student success. The results of the artifact analysis showed a lack of recorded dialogue around student success at regular business meetings, as well as pattern of deficit language approach to policy and procedure in the student handbooks Next, this study evaluated the impacts of using a Community of Practice as a change agent to help faculty and staff better understand their roles in student success and specifically to establish a definition of student success. Using a mixed method, action research approach, results showed that the Community of Practice was successful in terms of transfer or knowledge and creating a sense of purpose for participants regarding their role in student success. Results showed that participating in a Community of Practice was successful in helping faculty and staff not only understand their own role in student success, but understand their place among others in the unified goal to help students succeed. The Community of Practice participants completed the research with a better understanding of how and why collaborating with different departments enables faculty and staff to better help students. Additionally, the participants concluded that a visual reminder of student success (figurines, students stories, student pictures) ensured that student success was the first thing they thought about when completing their daily work.
ContributorsPospisil, KC (Author) / Wylie, Ruth (Thesis advisor) / Ott, Mollie (Committee member) / Burgess, Prairie (Committee member) / Arizona State University (Publisher)
Created2020