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- Creators: Arizona State University
- Creators: Andereck, Kathleen
- Status: Published
Description
Because of its ability to harbor social values, norms, and beliefs, heritage has always been utilized as an ideological vehicle. One prominent example of politicizing heritage is Chinese red tourism, comprised of state-promoted tours to revolutionary memorial sites. It is expected to generate political, economic, and social benefits, particularly to reinforce the legitimate leadership of the Chinese Communist Party. Statistics show that dramatic market growth in red tourism has occurred over the past decade. Yet it is still heavily driven by the government and thus whether long-term sustainability can be achieved is still questionable.
This dissertation explores the dynamics of red tourism from the perspective of a meaning-making process, where tourism discourses circulate among the processes of production, transmission, and consumption. The results reveal that higher-level government primarily assumes the leading role, whereas local government is largely excluded from strategy making processes and primarily responsible for implementation and operation. Some dissonance exists between higher and lower-level governments in their goals and involvement in red tourism development. Second, intermediaries are not altruistic and attempt to maximize their own benefits. While site interpreters may provide officially authorized narratives, their primary focus is hosting higher-up administrative visitors. On the contrary, tour guides are more customer-oriented, which may lead to officially undesirable interpretations. Third, driven by multiple motives, tourists have increasingly diverse attitudes towards red heritage and participate in various political and non-political activities. A considerable degree of congruence was found between tourists' participation, motivation, memories, and perception. Quantitative results indicate that the majority of tourists have learned about the political significance and/or content of red heritage, and developed more positive attitudes towards, and support for, the CCP and the government, to a certain extent.
This dissertation contributes to current research by adopting a systematic and emic perspective to explore the dynamics of red tourism. Several conceptual frameworks were developed inductively to describe the meaning-making process. Mixed methods were used to learn about tourists' consumption and perceptions of red heritage. Implications regarding enhancing the effectiveness of the meaning-making process, limitations of the study, and potential directions for future research are also discussed.
This dissertation explores the dynamics of red tourism from the perspective of a meaning-making process, where tourism discourses circulate among the processes of production, transmission, and consumption. The results reveal that higher-level government primarily assumes the leading role, whereas local government is largely excluded from strategy making processes and primarily responsible for implementation and operation. Some dissonance exists between higher and lower-level governments in their goals and involvement in red tourism development. Second, intermediaries are not altruistic and attempt to maximize their own benefits. While site interpreters may provide officially authorized narratives, their primary focus is hosting higher-up administrative visitors. On the contrary, tour guides are more customer-oriented, which may lead to officially undesirable interpretations. Third, driven by multiple motives, tourists have increasingly diverse attitudes towards red heritage and participate in various political and non-political activities. A considerable degree of congruence was found between tourists' participation, motivation, memories, and perception. Quantitative results indicate that the majority of tourists have learned about the political significance and/or content of red heritage, and developed more positive attitudes towards, and support for, the CCP and the government, to a certain extent.
This dissertation contributes to current research by adopting a systematic and emic perspective to explore the dynamics of red tourism. Several conceptual frameworks were developed inductively to describe the meaning-making process. Mixed methods were used to learn about tourists' consumption and perceptions of red heritage. Implications regarding enhancing the effectiveness of the meaning-making process, limitations of the study, and potential directions for future research are also discussed.
ContributorsZhao, Shengnan (Author) / Timothy, Dallen J. (Thesis advisor) / Chhabra, Deepak (Committee member) / Lee, Woojin (Committee member) / Nyaupane, Gyan (Committee member) / Li, Wei (Committee member) / Arizona State University (Publisher)
Created2014
Description
This research assessed the sustainability of protected area-based tourism systems in Nepal. The research was composed of three interrelated studies. The first study evaluated different approaches to protected area governance. This was a multiple-case study research involving three protected areas in Nepal: the Annapurna Conservation Area, Chitwan National Park, and the Kanchenjunga Conservation Area. Data were collected from various published and unpublished sources and supplemented with 55 face-to-face interviews. Results revealed that outcomes pertaining to biodiversity conservation, community livelihoods, and sustainable tourism vary across these protected areas. The study concluded that there is no institutional panacea for managing protected areas. The second study diagnosed the sustainability of tourism in two destination communities: Ghandruk and Sauraha, which are located within the Annapurna Conservation Area and Chitwan National Park, respectively. A systemic, holistic approach--the social-ecological system framework--was used to analyze the structures, processes, and outcomes of tourism development. Data collection involved 45 face-to-face semi-structured interviews and a review of published and unpublished documents. Results revealed that tourism has several positive and a few negative sociocultural, economic, and ecological outcomes in both communities. Overall, tourism has progressed towards sustainability in these destinations. The third study examined tourism stakeholders' perspectives regarding sustainable tourism outcomes in protected areas. The study compared the responses of residents with residents, as well as tourists with tourists, across the Annapurna Conservation Area and Chitwan National Park. Tourism sustainability was evaluated with six tourism impact subscales measuring negative and positive ecological, economic, and social impacts. Data were collected using the survey method. Respondents included 230 residents and 205 tourists in Annapurna, and 220 residents and 210 tourists in Chitwan. The findings revealed that the residents across these protected areas perceived positive and negative impacts differently, as did the tourists, suggesting that the form of tourism development affects the sustainability outcomes in protected areas. Overall, this research concluded that protected areas and tourism are intricately related, and sustainable management of a protected area-based tourism system requires a polycentric adaptive approach that warrants a broad participation of relevant stakeholders.
ContributorsPoudel, Surya (Author) / Nyaupane, Gyan P (Thesis advisor) / Timothy, Dallen J. (Committee member) / Budruk, Megha (Committee member) / Parker, Peter (Committee member) / Arizona State University (Publisher)
Created2014
Description
This study explores domestic and international tourists' perceptions of nature-based tourism using the North-South conceptualization of nature and the setting up of national parks as a conceptual framework. In addition, using Urry's (1990) tourist gaze, the study assesses tourism promotions in Botswana from locals' and tourism marketers' points of view. Moreover, the study assesses locals' tourist gaze and compares it with the international tourist gaze. Qualitative methods were used to collect data, including in-depth interviews with local residents, international tourists, and tourism promoters such as government agencies and the private sector. Photo-elicitation interviews were also carried out to help identify the respondents' gaze. Six study sites, including the protected areas of Chobe National Park (CNP), Moremi Game Reserve (MGR), two cities of Gaborone and Francistown, and two urban villages of Palapye and Maun were selected for this study. Results indicate that the way people in the South conceptualize nature is different from the way international tourists do, and this has an impact on visitations to national parks. While for international tourists nature symbolizes recreation, rejuvenation, and an opportunity `to get away from it all', for locals it is seen as a part of everyday life. Furthermore, tourism promotions in the country are geared towards promoting Western tourists' gaze with the local market gaze being totally ignored by the sector. The local gaze is also different from the Western gaze. While for international tourists visiting Botswana the gaze is directed towards wildlife and wilderness, for locals, the gaze is directed towards more traditional destinations, such as farms, as well as more `modern' attractions and `touristic' attractions.
However, it is the Western gaze that is taken into consideration by tourism promoters, thereby questioning the sustainability of an industry that disregards one group over another. The results also indicate that culture and historical events have an impact on visitations to protected areas. Policy implications are discussed.
However, it is the Western gaze that is taken into consideration by tourism promoters, thereby questioning the sustainability of an industry that disregards one group over another. The results also indicate that culture and historical events have an impact on visitations to protected areas. Policy implications are discussed.
ContributorsStone, Lesego Senyana (Author) / Nyaupane, Gyan P (Thesis advisor) / Timothy, Dallen J. (Committee member) / Mbaiwa, Joseph E (Committee member) / Buzinde, Christine (Committee member) / Arizona State University (Publisher)
Created2014
Description
Playing tennis professionally is a stressful profession. However, it has the potential to be even more stressful for players who must move from their home country in order to train. If not dealt with, these stresses have the potential of causing many negative outcomes, including increasing levels of distress, in these professional tennis players. It is known that resources play a role in reducing or buffering levels of stress and distress among individuals, but there are competing theories as to how this occurs. Using Ensel and Lin's models of stress processes, this is an exploratory study that identifies the stresses and distresses professional Taiwanese tennis players face and the resources they use to cope. Participants included in this study are professional Taiwanese tennis players (2 males and 2 females) who continuously attend national and international tennis competitions and have both domestic and world ranks. Results from the semi-structured interviews revealed that challenges, frustration, resources, and toughness were four general themes to describe stresses and distresses professional Taiwanese tennis players face and the resources they use to cope. Future research for professional tennis players is also discussed.
ContributorsHung, Wei-Hsia (Author) / Rodriguez, Ariel (Thesis advisor) / Chuang, Shu-Tzu (Committee member) / Budruk, Megha (Committee member) / Hager, Mark A. (Committee member) / Arizona State University (Publisher)
Created2011
Description
Thousands of children are being injured every day in bicycling accidents. Interventions, like Safe Routes to School, are currently in place to combat injury rates by providing programs to teach children safe biking behaviors. In order to develop effective behavioral change programs, behavior and the components of which it is composed must be understood. Attitudes, subjective norms, and self-efficacy are important predictors of intention to perform a behavior. The purpose of this study was to ascertain the extent to which attitude, subjective norms, self-efficacy, and bike rodeo participation explain third through eighth graders' intentions to bike safely. These constructs were tested using a survey research design in a purposive sample of fifty-seven third through eighth grade students in Safe Routes to School schools in the Southwest. Students took an online survey in the computer lab at their respective schools supervised by a teacher. The study found attitudes to be comprised of three factors: happy/safe, not afraid, and calm. Overall, the model explained approximately 71% of the variance in children's intentions to bike safely, R2=.749, Adjusted R2=.713, F(7, 49)=20.854, p<.01. The significant predictors were happy/safe attitudes, subjective norms, self-efficacy, and a quadratic self-efficacy term explaining 10% (p=.019), 28% (p<.01), 18% (p<.01), and 15% (p<.01) respectively. The results of the study can be used to create future and improve current bike safety interventions for children.
ContributorsPayton, Kayla G (Author) / Rodriguez, Ariel (Thesis advisor) / Tyrrell, Timothy (Committee member) / Maruyama, Kenichi (Committee member) / Arizona State University (Publisher)
Created2011
Description
The boom in publicly-funded sports facility construction since the 1980s resulted in studies that generally found the economic benefits accruing from facility construction do not justify the costs. However, focusing narrowly on economic costs in large cities leaves out an important part of the story. The author is interested in the possible non-economic benefits to a city from having a sports team and stadium, and focuses on determining any relationship between minor league teams and stadiums and community self-image. The methodology for this review is an assessment of the websites – primarily the website's front page – for 42 cities with minor league baseball teams. In addition, a survey of local government officials provides a layer of corroboration for the website review results. Through this assessment, the author brings together elements that contribute to three different fields – facility financing, e-government, and small and mid-sized cities. The website reviews have two elements. First, the author assesses the extent to which the website provides information about the team and stadium on the front page or a website page within two links from the front page. The result is that a relatively low amount of information about teams and stadiums is available on the 42 city websites. Second, the author assesses all the active links on the website front page and categorize the links regarding whether they are primarily directed toward residents, businesses, or tourists. On average 67 percent of the links on the 42 city websites' front pages are directed toward residents. In addition to the website reviews, the author reports on a survey of local government executives and managers regarding the city websites. The key findings from the survey are that residents are the group of most interest to the website creators; the websites' content and appearance generally are intended to reflect the communities' self-image, and; in general, the low amount of information about the teams and stadiums on the website front page accurately represents the importance of the teams and stadiums to communities' self-image. The survey results generally corroborate the website reviews.
ContributorsHorton, Christopher N (Author) / Yoshioka, Carlton (Thesis advisor) / Chapman, Jeffrey (Committee member) / Danzig, Arnold (Committee member) / Arizona State University (Publisher)
Created2012
Description
The objective of this study was to understand domestic and foreign-born housekeeper's individual perceptions of labor mobility and job satisfaction related to their jobs within the hospitality industry. Literature regarding the bridging of tourism, immigration, and labor supply was addressed to expose broad conceptual frameworks that lead to the development of this study. More specifically, literature regarding labor mobility within tourism industries, migrant decision making, and barriers to mobility and immigration helped to construct a narrowed conceptual framework specific to hospitality labor in Phoenix, Arizona. Similar and previous studies focused on perceived labor mobility during significant economic or industry shifts. This study included the addition of a policy factor to help determine to what degree state policy change effected hospitality workers' perceived labor mobility. Arizona's recently passed and implemented legislative act SB1070 regards immigrant identification and employment, and enforcement of the act in the state of Arizona; this serves as the implicated policy change. Data were collected via on-site survey administered February to May 2011. An overall score was created for the five motivational dimensions: 1 — Status; 2 — Economic; 3 — Refugee; 4 — Entrepreneurial; and, 5 — Political using principle component factor analysis using a varimax rotation with Kaiser normalization. Theory and literature suggest that the economic advancement, status advancement, and the refugee orientation are effective explanatory variables for motivating a career move into the tourism industry. A total of 82 questionnaires were delivered and completed (N = 82), and none were eliminated. The statistically-determined Economic Dimension was characterized by eleven statements explained 51% of the variation and was the overwhelming motivational force. The average coded response for change in job satisfaction was very positive at .75. Ten features of changes in job satisfaction were used as the basis of the second measure of change in job satisfaction. The first Principle Component of the ten features of job satisfaction change explained 45% of the variation in these features and loadings were positive near or above 0.60 for all items. The relationship between variations in each of the measurements of change in job satisfaction and motivating factors was explored using regression analysis. The two dependent variables were Overall Change and First Principle Component, and the independent variables for both regressions included the four motivating factors as measured by the rotated factors scores to represent dimensions of Economic, Status, Refugee and Entrepreneurial. In addition to the motivational factors, four demographic variables were included as independent variables to account for personal and situational differences. None of the regression coefficients were significant at even the 10% level. Although this result was expected, the positive sign of regression coefficients suggest that expectations of working as a housekeepers results in a positive outcome. Understanding this relationship further is necessary, and seeking larger sample sizes over a longer period of time would be most beneficial to this field of research.
ContributorsCasson, Mallory (Author) / Tyrrell, Timothy (Thesis advisor) / Budruk, Megha (Committee member) / Li, Wei (Committee member) / Arizona State University (Publisher)
Created2011
Description
Incentive travel continues to grow as a form of motivation in the work place. However, there is little research that has examined future potential incentive travelers' wants and needs from an incentive travel trip. The purpose of this study was to understand how and in what way various potential incentive travelers' beliefs, including attitudes, subjective norm, perceived behavioral control and motivation, influence their future inclusion of a significant other on an incentive travel trip using a modified theory of planned behavior. Moreover, the potential moderating effect of past inclusion of a significant other experience was examined as well. The study collected 129 usable responses from potential incentive travelers from companies based in Iowa and Arizona. The research for this project was conducted through online questionnaires that included quantitative and qualitative questions. The study used exploratory factor analysis (EFA), Pearson's correlation and multiple regression to test study hypotheses. The results of the multiple regression indicated three constructs, attitudes, subjective norm and motivation appeared to be statistically significant, while perceived behavioral control was not statistically significant in predicting potential incentive travelers' intended inclusion of a significant other. Perceived behavioral control was not significant because the control of including a significant other is dependent on the participant's employer. Pearson's correlation found a moderating effect of past inclusion of a significant other on subjective norm and perceived behavioral control. In conclusion, the results validated the theory of planned behavior in the context of incentive travelers' inclusion of a significant other.
ContributorsDorweiler, Annie (Author) / Timothy, Dallen (Thesis advisor) / Lee, Woojin (Committee member) / Kulinna, Pamela (Committee member) / Arizona State University (Publisher)
Created2012
Description
Developing new markets in tourism is vital for the prosperity of Small Island Tourism Economies like Bermuda (McElroy). Countries must continuously improve and reinvent themselves in order to maintain growth. SCUBA diving in Bermuda is a market that could be improved. Most SCUBA divers are of higher than average household income and can make an attractive tourist base. This thesis analyzes SCUBA tourists in Bermuda to ascertain their characteristics, economics impacts, and participation in island activities in order to help guide future endeavors involving SCUBA tourism in Bermuda and provide an outline of how to analyze other Niche markets. Comparisons are made between SCUBA and Non-SCUBA tourists (those who participated in Scuba against those that did not). The results show that spending, activities/events participated, and SCUBA tourists characteristics are not all significantly different from one another at the 5% level. Meaning that some variables were significant and some weren't , with in their respective groups. Within Trip Expenditures it was shown that, of the 9 variables tested, 3 were significant. In Activities, 8 of the 11 tested were significant, attractions there were 8 of the 18 variables that were significant and in Evening Entertainment, there was 2 out the 6 variables being significant at the 5% level.
ContributorsJack, Alastair (Author) / Tyrrell, Timothy (Thesis advisor) / Knopf, Richard (Committee member) / Herbst, Chris (Committee member) / Arizona State University (Publisher)
Created2012
Description
The purpose of this quantitative study is to test the validity of a behavioral theory, value-belief-norm theory (Stern, 2000), in the context of environmental hotel management. The lack of theoretical consideration in previous studies on environmental attitudes of hotel/resort managers warrants an investigation of a theory with the potential to better explain behaviors that support the goals of environment management systems. The goal of this research was to document the values, beliefs, personal norms, and environmental management support behaviors of managers in a hospitality setting. Data were collected from a sample of hotel and resort managers in the Phoenix metropolitan area by using a survey of well-documented items from previous research on the theory. Results suggest the value-belief-norm theory is successful in explaining environmental management support behaviors. Implications for practitioners as well as researchers are discussed.
ContributorsRubin, Simon (Simon David) (Author) / White, Dave D (Thesis advisor) / Lee, Woojin (Committee member) / Basile, George (Committee member) / Arizona State University (Publisher)
Created2011