Matching Items (4)
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- All Subjects: Universities and colleges
- Creators: Clark, Christopher
Description
This dissertation is an action research study that had as its primary goal to increase retention of honors college students at Arizona State University by implementing an additional advising session during the fifth semester of their academic career. Introducing additional, strategically-timed support for the honors thesis and demystifying the thesis project was intended to help honors college students make more successful transitions to the final stage of their undergraduate honors careers. This advising session is not only used to demystify the thesis/creative project, but to introduce the student to the logistical elements of the thesis process. Most importantly, this session was designed to encourage students to find a focal interest for the project and to engage them in the process of identifying an appropriate director for this project. To assess the success of the early upper division thesis group advising session, students were asked to identify steps taken to begin the process early. Pre and post-intervention surveys and follow-up interviews were used to determine if the participants had taken steps necessary to complete the thesis. Questions regarding the identification of potential thesis foci, committee member selection, and research question formation were used to measure forward momentum. The early group advising session was successful in assisting 7 of the 9 participants to move one step closer to the completion of their honors thesis completion. However, the degree of movement was less than I expected or predicted. The early group advising session gave voice to our students by soliciting suggestions that might improve the session. Suggested changes included: - Maintain an optimal size group of six to eight students selected by discipline and projected date of graduation - Breakouts for students to discuss thesis topic and committee member selection strategies facilitated by faculty and honors advisors - Upper division students currently completing or who have successfully completed their thesis/creative projects made available to answer questions and provide success strategies - Specialty research librarians invited to demonstrate web based resources - Faculty approved discipline specific thesis/creative projects (models of best practice) available for review during the group intervention
ContributorsPatino, Cynthia (Author) / Clark, Christopher (Thesis advisor) / Wilkinson, Christine Kajikawa (Committee member) / Szecsy, Elsie (Committee member) / Arizona State University (Publisher)
Created2012
Description
Most research on the experience of young women in student service roles in higher education is focused on a reflection of the early career experiences of mid and senior level professionals. Young women enter the field with a set of expectations about the work and their early career experiences need to be uncovered in order to better understand what they expect from their roles in student services. This study focused on the experience of young women in student services and the dynamics they identify as being significant to their work experience. Six women in their mid-twenties working in student service roles participated in two dialogic interviews regarding their work experience. Findings from these women's stories suggest that women are aware of internal and external dynamics that shaped their work experience, and are engaged in their journey toward Self-Authorship along intrapersonal and interpersonal dimensions. Specifically, the women actively chose their career path, looked for opportunities to develop their professional cache, and were impacted by their relationships with their supervisors and colleagues. The women are interested in their professional development in student services in higher education and are active in shaping the experience to meet their expectations. The findings suggest that to understand the experience of young women in student service roles in higher education, women should be asked to share their stories on their early career experiences, including interactions with supervisors and other professional colleagues. By representing these voices in the dialogue on the experience of young women in student service roles, the dynamics that shaped those experiences can be better understood.
ContributorsBeech, Rachel A (Author) / Ewing, Kris M (Thesis advisor) / Calleroz White, Mistalene (Committee member) / Sullivan, Linda (Committee member) / Arizona State University (Publisher)
Created2011
Description
Employee turnover is a pervasive issue across industries and at all levels of an organization. Lost productivity, hiring, interviewing, training and increased workloads are costs associated with turnover. As an undergraduate admissions professional charged with the enrollment of new freshmen students, I am constantly assessing the health of my team and working to minimize turnover in admission counselor positions. I implemented a six-week mentoring program in my office to increase second-year employee satisfaction, motivation, development and retention at the Arizona State University Undergraduate Admissions Office. Post intervention data were collected through the use of focus groups and self reflection questionnaires. Results show that mentoring is a mutually beneficial experience for mentees and mentors. Mentees reported benefits from the personalized dissemination of information and institutional knowledge by their mentors. Mentors reported that being in a mentoring relationship made them feel their opinions and experiences were valued. Mentoring can be an inexpensive professional development program designed to assist entry-level employees. While attrition cannot be totally eliminated from a workplace setting the study participants reported that the mentoring program made them feel valued even while acknowledging that there are limited opportunities for advancement within the office.
ContributorsPizzo, Melissa (Author) / Clark, Christopher (Thesis advisor) / Calleroz White, Mistalene (Committee member) / Wilkinson, Christine Kajikawa (Committee member) / Arizona State University (Publisher)
Created2012
Description
Online training materials were introduced to the course production department at Rio Salado College with the intention that the use of standardized training materials would increase the efficiency and effectiveness of the online course production department. After the online training materials had been in use for approximately ten weeks, a survey consisting of ten open-ended questions was used to document the experiences of ten production team members with the training materials. The results revealed that the standardized training materials were described as valuable by the team members. The participants also made several recommendations for improving the usefulness of the training materials as to their content, organization, and availability. Recommendations for revising and updating the training materials and the ways in which they are made available are offered.
ContributorsBarrow, Destinie P (Author) / Clark, Christopher (Thesis advisor) / Arizona State University (Publisher)
Created2012