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Description
ABSTRACT The purpose of this study was to evaluate the effect of virtual office hours in the online classroom on engagement and course completion among criminology students at Arizona State University. The study relied on an action research mixed-method design. The goal of the interventions was to increase the engagement of

ABSTRACT The purpose of this study was to evaluate the effect of virtual office hours in the online classroom on engagement and course completion among criminology students at Arizona State University. The study relied on an action research mixed-method design. The goal of the interventions was to increase the engagement of all members of the class. The study’s conceptual framework drew from Albert Bandura’s (1977) social learning theory that combines cognitive psychology and behaviorism to describe the learning process within individuals, as well as Garrison, Anderson, and Archer’s (2000) Community of Inquiry Framework, which is based on constructivist learning theory, where individuals actively make sense of their experiences (Garrison & Vaughan, 2008).
For the quantitative portion of the data collection, 60 students in my CRJ 305: Gender and Crime criminology iCourse were asked to participate in a pre- and post-intervention survey. For the qualitative portion of the data collection, I collected field notes during virtual office hours and invited all virtual office hour participants to participate in post-intervention interviews. From those who responded to my invitation, I conducted one-on-one interviews.
Once analyzed, descriptive data and self-reporting Question #5 indicated that the intervention—virtual office hours—did have an impact on student engagement and successful course completion. Additional quantitative data collected (mean grade point averages), once compared, suggested that those who participated in virtual office hours overall had a final higher grade point average.
The interview responses and field notes suggested that virtual office hours did have an impact on student engagement and successful course completion by allowing students to develop relationships, feel more connected, and be more successful. Overall, students found that virtual office hours allowed for a more visual and personal space where they felt comfortable and could develop a relationship with others, the kind of meaningful relationship that needs to happen with online students in order for them to be as successful, if not more so, than in traditional learning environments.
ContributorsDeCarolis, Claudine (Author) / Gee, Betty (Thesis advisor) / Mertler, Craig (Committee member) / Marsh, Josephine (Committee member) / Arizona State University (Publisher)
Created2020
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Description
The purpose of the project was to explore the extent to which an asynchronous online professional development (PD) model focusing on instructor presence would improve feedback and interactions with students. The study is grounded in Community of Inquiry theory, which situates learning at the intersection of teaching presence, social presence

The purpose of the project was to explore the extent to which an asynchronous online professional development (PD) model focusing on instructor presence would improve feedback and interactions with students. The study is grounded in Community of Inquiry theory, which situates learning at the intersection of teaching presence, social presence and cognitive presence. The study aimed to improve student success by empowering instructors to integrate engaging strategies and technology tools into fully online courses. The participants were 4 higher education instructors teaching in fully online degree programs delivered to 160-200 undergraduate students. For eight weeks the 4 instructors participated in the PD. The goals of the PD were to learn strategies for improving instructor presence and integrating student engagement opportunities in a collaborative online format. Data was collected from pre- and post-intervention offerings of the instructors’ courses to determine the impact of participation in the PD. Results suggest that the PD model was an effective intervention to increase presence and engagement. Presence and engagement were found to have increased in participants’ courses. Interactive video was found to serve multiple purposes including increasing instructor presence and student engagement, facilitating feedback between instructors and students, and elevating the level of cognitive presence of students. As a result, instructors and students both indicated a perception of improved interactions and feedback.
ContributorsRomanoski, Matthew Peter (Author) / Fischman, Gustavo E (Thesis advisor) / Wolf, Leigh (Committee member) / Farmakis, Heather (Committee member) / Arizona State University (Publisher)
Created2020
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Description
There has been an ever-increasing demand in the United States to produce educated science, technology, engineering and mathematics (STEM) professionals. Because more women and minority students have begun their higher educational preparation at community colleges, these institutions have been uniquely positioned to support these students and increase the number of

There has been an ever-increasing demand in the United States to produce educated science, technology, engineering and mathematics (STEM) professionals. Because more women and minority students have begun their higher educational preparation at community colleges, these institutions have been uniquely positioned to support these students and increase the number of STEM graduates. Nevertheless, to attain this commendable goal, community college staff and faculty members will need to redouble their efforts to provide active and sustained programs and interventions to support and assure student persistence in STEM fields.

To address the problem of practice, the researcher engaged in a variety of validating practices to influence women and minority students’ intent to persist in a STEM degree. Thirteen, first-year women and minority students participated in the study. Validation theory (Rendón, 1994) provided a framework to inform the intervention and forms of validation. The validating practices included two advising visits and intentional email communications to students in their first semester at community college.

A mixed methods approach was employed to examine two objectives: (a) the types of validation students experienced in their first semester and (b) the influence of validating advising practices on intention to persist in STEM. The Theory of Planned Behavior (TPB; Ajzen, n.d.) guided study efforts in relation to the second objective. Data gathered included survey data, interviews, email communications, and researcher journal entries. Results suggested students experienced academic and interpersonal validation by in-class and out-of-class validating agents. Although not all experiences were validating, students were validated to a greater extent by their academic advisor. Because of validating advising practices, students in this study developed confidence in their ability to be capable college students. Students also felt motivated and expressed intentions to persist toward a STEM degree.

The discussion focuses on explaining outcomes of the four research questions by connecting to the extant literature. In addition, limitations of the study are presented. Finally, implications for practice, implications for future research, and lessons learned are also shared.
ContributorsSanchez, Nuria Maria (Author) / Buss, Ray (Thesis advisor) / Sampson, Carrie (Committee member) / Lara, Ernest (Committee member) / Arizona State University (Publisher)
Created2020
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Description
This dissertation details an action research study designed to teach engineering students enrolled in a First Year Composition course understand and learn to use effective conventions of written communication. Over the course of one semester, students participated in an intervention that included embodied and constructive pedagogical practices within a

This dissertation details an action research study designed to teach engineering students enrolled in a First Year Composition course understand and learn to use effective conventions of written communication. Over the course of one semester, students participated in an intervention that included embodied and constructive pedagogical practices within a rhetorical framework. The theoretical perspectives include Martha Kolln’s rhetorical grammar framework, embodied cognition, and Chi’s ICAP hypothesis. The study was conducted using an explanatory multi-methodological approach. The majority of students demonstrated that in their post-intervention writing samples, their ability to use effective conventions had improved. Over the course of the study, students’ attitudes about writing improved as did their self-efficacy about their writing ability.
ContributorsEllsworth, Allison Jane Troe (Author) / Fischman, Gustavo E (Thesis advisor) / Wolf, Leigh (Committee member) / Brumberger, Eva (Committee member) / Kellam, Nadia (Committee member) / Arizona State University (Publisher)
Created2020
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Description
Implementation of large-scale initiatives within educational systems can present many challenges, particularly when the initiative is non-linear and relies on deep understanding rooted in a restorative mindset. This study examined implementation of restorative justice within one large, primarily urban school district in the United States. Through a mixed methods approach,

Implementation of large-scale initiatives within educational systems can present many challenges, particularly when the initiative is non-linear and relies on deep understanding rooted in a restorative mindset. This study examined implementation of restorative justice within one large, primarily urban school district in the United States. Through a mixed methods approach, data was collected from three personnel levels of the organization: district leadership, school leadership, and school staff members and applied a sensemaking framework to examine the flow of information and understanding within and among organizational levels. To accomplish this investigation, both qualitative and quantitative data were collected. First, interview data was collected from district and school level leaders to inform supportive leadership actions and organizational structures and also to understand challenges that leaders faced when working to implement restorative justice within a district and across a school campus. Next, school staff members participated in a survey to provide deeper understanding regarding their confidence in implementing restorative justice practices, their perceptions of school and district level administrative support, and the alignment of their beliefs and actions with tenets of restorative justice. Finally, results were analyzed and compared across levels of the organization to provide a summary of findings and recommendations for ongoing and expanded implementation at the school at the focus of the study and across other schools within the district.
ContributorsGaletti, Sarah (Author) / Judson, Eugene (Thesis advisor) / Hermanns, Carl (Committee member) / Schauer, David (Committee member) / Arizona State University (Publisher)
Created2020
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Description
ABSTRACT

To remain competitive on local, state, and national levels and to achieve future economic and social goals, Imperial and Yuma County need an educated workforce. The primary industries supporting the desert region are technical, science, technology, enginnering and mathematics (STEM)-based, and require a highly skilled and educated workforce. There continue

ABSTRACT

To remain competitive on local, state, and national levels and to achieve future economic and social goals, Imperial and Yuma County need an educated workforce. The primary industries supporting the desert region are technical, science, technology, enginnering and mathematics (STEM)-based, and require a highly skilled and educated workforce. There continue to be vast disparities in terms of numbers of students declared and enrolled in STEM transfer degree programs and the number of students completing STEM bachelor’s degrees.

Perceptions regarding post-secondary education start to develop at a young age and can prevent or enable a student’s development of post-secondary aspirations. Understanding a student’s perceptions of barriers are important because they can prevent students from completing a four-year degree. The pilot research provided in the study are the first steps in helping educators and community leaders understand what drives and form student perceived educational barriers and student perceptions of self, and then provide a better understanding of first-generation Hispanic students’ value of higher education.

As part of the study, I designed the science, technology, engineering, agriculture and mathematics (“STEAM”) College Success Program to help college students overcome the perceived barriers intervening with the completion of a bachelor’s degree. The program involved community, industry, and college students in a unique experience of incorporating a one-week camp, academic year of mentorship, STEM education, and college support. Pilot results of the “STEAM” College Success Program indicate the innovation was effective in reducing perceived barriers relating to college success and bachelor’s degree completion.and was most effective in the area of self-efficacy and personal achievement.
ContributorsHodges, Tanya Marie (Author) / Bernstein, Katie (Thesis advisor) / Dyer, Penny (Committee member) / Montopoli, George (Committee member) / Schaal, Mary (Committee member) / Arizona State University (Publisher)
Created2019
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Description
The focus of this study was to investigate better learning opportunities at the epicenter of field-level aircraft maintenance technical training for the United States Air Force. While narrow in focus, this project may be informative for training communities across diverse industries. The intent of this project is to improve the

The focus of this study was to investigate better learning opportunities at the epicenter of field-level aircraft maintenance technical training for the United States Air Force. While narrow in focus, this project may be informative for training communities across diverse industries. The intent of this project is to improve the transfer of training from the classroom to the workplace by implementing a blended learning classroom pedagogy, successively enhancing class time for more meaningful construction of student-centered learning. This mixed-methods research study utilized surveys, observations, and interviews with students, instructors and supervisors to explore perceptions that aircraft maintainers have about the current and potential value of curriculum. The first significant finding was that aircraft maintainers do believe there is opportunity to improve the current rote transmission style of curriculum and make it more learner-centered. The second significant finding is that aircraft maintainers do see a blended learning classroom as a means to explore the curriculum in more depth and improve the transfer of their knowledge in a more meaningful way to the workplace.
ContributorsDawes, Scott (Author) / Gee, Betty (Thesis advisor) / Mertler, Craig (Committee member) / Archambault, Leanna (Committee member) / Arizona State University (Publisher)
Created2019
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Description
This study took place at SUNY Buffalo State College in Buffalo, NY during the 2018-2019 academic year, and was conducted to examine the effect of the Health Ambassador (HA) program on reducing drinking, drug use, and other potential detrimental health behaviors among Greeks and athletes. Study participants included 147 participants

This study took place at SUNY Buffalo State College in Buffalo, NY during the 2018-2019 academic year, and was conducted to examine the effect of the Health Ambassador (HA) program on reducing drinking, drug use, and other potential detrimental health behaviors among Greeks and athletes. Study participants included 147 participants derived from two groups of undergraduate students. Group 1 included 18 students who participated in the Health Ambassador program. Group 2 included 129 men and women who were recruited from three athletic teams and two campus sororities. Group 2 was further divided into intervention and control groups.

A five-week multi-phase health and leadership intervention, consisting of health and leadership trainings and workshops, was implemented over two semesters. Through a blended approach, which incorporated both in-person and online trainings, health ambassadors were educated in health and leadership content and developed prevention workshops to positively influence Greeks and athletes’ perceptions and behaviors toward substance use. Following the trainings, the health ambassadors delivered these substance prevention workshops to members of the intervention group. Self-Efficacy Theory and the Theory of Planned Behavior served as the theoretical frameworks for this study in order to determine health ambassador opinions around serving as student leaders and assess Greek and athletic student beliefs over engaging in potentially unsafe health behaviors, including alcohol and substance abuse.

The study employed a convergent parallel mixed methods approach where both quantitative and qualitative data were collected concurrently, analyzed separately, and compared to determine if the results substantiated each other. Taken from surveys, questionnaires, group interviews, observations, and field notes, this study shows that (1) past 30 day use of alcohol, binge drinking, and marijuana positively decreased following the health ambassador intervention, (2) intervention group participants became more effective at refusing drugs and alcohol and were more confident in making healthier choices, (3) health ambassadors overcame initial fears and biases toward working with Greeks and athletes, and achieved success presenting health material and functioning as student leaders, (4) the individual and collective efficacy of the health ambassadors positively increased. Additionally, study limitations, implications for research, implications for practice, and conclusions were discussed.
ContributorsLindner, Jonathan (Author) / Bertrand, Melanie (Thesis advisor) / Kenyon, Charles (Committee member) / Pivovarova, Margarita (Committee member) / Arizona State University (Publisher)
Created2019
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Description
As higher education embraces innovative educational models, support for the faculty members who must carry them out remains a vital ingredient for success. Despite this need, many institutions adopt innovations such as blended learning for all of the benefits afforded, with minimal consideration to meaningfully equip professors teaching these courses.

As higher education embraces innovative educational models, support for the faculty members who must carry them out remains a vital ingredient for success. Despite this need, many institutions adopt innovations such as blended learning for all of the benefits afforded, with minimal consideration to meaningfully equip professors teaching these courses. “Faculty Learning Communities” (FLC’s) provide a powerful model of supporting and equipping faculty in their teaching practice. Nevertheless, ongoing and collaborative faculty development was historically unavailable to professors teaching undergraduate blended courses at Lancaster Bible College. Thus, the purpose of this qualitative action research study was to examine the ways that faculty perceived an FLC during the design and facilitation of a blended course. The Community of Inquiry (CoI) framework guided the design and facilitation of the FLC in fall 2018, as well as providing insight into measuring how learning communities formed during the FLC and while participants taught their courses. This FLC model blended learning for participants by occurring four times on campus, with online sessions following each in-person meeting. The faculty developer provided resources and support as faculty collaborated in designing their blended courses for the spring 2019 semester. Faculty perceptions of support were gathered in a focus group at the end of fall semester. During the spring 2019 semester, the faculty developer observed both on-campus and online sessions of the blended courses and led a second focus group about faculty perceptions of effectiveness and support. Qualitative data sets included video recordings of the FLC, focus groups, and class observations, field notes, and screenshots of online environments during the FLC and courses. Findings demonstrated substantial evidence of CoI measures of social presence, cognitive presence, and teaching presence were present in both the FLC and participants’ courses. These results affirmed the CoI framework provided a meaningful platform for faculty development. Additionally, participants perceived the FLC as supportive for their blended teaching practices, making direct mentions of support and indicating belief that broader institutional change be implemented toward this end to enhance faculty development opportunities. Limitations and implications of the study, as well as desired future research were explored.
ContributorsHarbin, Justin (Author) / Rotheram-Fuller, Erin (Thesis advisor) / Foulger, Teresa (Committee member) / Clawson, Penny (Committee member) / Buss, Ray R (Committee member) / Arizona State University (Publisher)
Created2019
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Description
The most common approach to improvement of educational systems has been the adoption of episodic initiatives and short-lived improvement programs. In recent years, a continuous improvement (CI) approach has made it onto the education scene, but the effects of continuous improvement in education remain largely unstudied. This study addressed the

The most common approach to improvement of educational systems has been the adoption of episodic initiatives and short-lived improvement programs. In recent years, a continuous improvement (CI) approach has made it onto the education scene, but the effects of continuous improvement in education remain largely unstudied. This study addressed the need to examine the long term impacts of CI in educational organizations.

Using a CI framework, this mixed methods action research (MMAR) study was conducted to examine the impact of CI on one school district’s measures of quality, stakeholder satisfaction, and cost savings, as well as to determine the value of CI leadership coaching, according to district leaders.

Qualitative data included interviews with and observations of school district leaders and the CI leadership coach. Quantitative data included stakeholder surveys, district scorecards, and state data dashboard reports. Results indicated improvement from a CI approach was slow to occur, though CI positively impacted some quality outcomes, primarily in the area of math. CI positively impacted student satisfaction, though it had minimal impact on employee and parent satisfaction. The district experienced cost savings as a result of CI, and CI leadership coaching was reported as highly valued by district leaders. The results of the study suggest a systematic CI approach and coaching support can impact change over time, but requires patience and a within district executive leader champion.
ContributorsCallaway, Erica (Author) / Rotheram-Fuller, Erin (Thesis advisor) / Hartley, Adam (Committee member) / Matarazzo, Melissa (Committee member) / Mertler, Craig (Committee member) / Arizona State University (Publisher)
Created2019