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- All Subjects: Social Interaction
- Creators: Catlaw, Thomas J.
Description
Individual behavior change is a goal of many public policies directed at people of low socioeconomic status. Without evidence of behavioral change, these policies cannot be considered a success: a process of co-production where some level of cooperation between the client and program administrators is required to successfully meet program objectives. The Special Supplemental Nutrition Program for Women, Infants and Children (WIC), is one example of a co-production design. WIC encourages women to engage in healthy behaviors by providing healthy food along with nutrition education to improve the health status of low-income families. However, while WIC is one of the most studied nutrition programs, little attention has been paid to the nutrition education portion or to interactions between staff members and participants. This research draws on the public policy and administration literature about street-level bureaucrats and co-production, which provides a framework for understanding the purposeful, inter-dependent relationships between front-line service providers and clients. However, neither literature explicates the process of interactions that is expected to lead to client behavior change and co-production. The primary contribution of this research is the creation of a grounded theory that identifies and explains the WIC interaction process as one of "negotiating healthy self-government". Based on analysis of three months of observations of WIC encounters in two clinics, this research finds that participants and staff members enter into tacit and explicit negotiations concerning the degree to which participants should govern their family's nutrition-related behavior. Clients actively shape the interactions by demonstrating their discipline and efforts to feed their families, while staff members refine and reinforce self-governing behaviors through assessing action, and providing advice to ensure behaviors meet recommendations. Finally, participants and staff members distinctly link self-governing behavior to identity: "good mothers" feed their children healthy food and govern their behaviors to meet nutritional recommendations. This research has implications for the study of behavior change promotion in public programs by introducing the concept of identity as a mechanism for governance and explicating the interaction process between front-line service providers and clients
ContributorsHand, Laura Catherine (Author) / Catlaw, Thomas J. (Thesis advisor) / Ohri-Vachaspati, Punam (Committee member) / Lucio, Joanna (Committee member) / Arizona State University (Publisher)
Created2014
Description
Social discounting underlies individual altruistic decision-making, and it is frequently measured as the amount of hypothetical money one is willing to forgo for another person as a function of social distance. In the classic social discounting task, individual participants are asked to imagine their friends along a continuum of social distance, that is then used to estimate participant’s social discounting rate. While an ever-growing proportion of social interactions takes place over social media, no research has yet characterized social discounting in that context. Moreover, no research has estimated social discounting rate using real persons’ social distance, instead of the hypothetical continuum described above. Using existing social media indicators of social distance, it is now possible to estimate social discounting rate based on real people, which may lead to more accurate social discounting measurements and may expand the discounting model to real-life situations. Specifically, using computer algorithms to estimate the social distance from social media data makes it possible to assess the utility of numeric social distance indicators and the most appropriate ways to represent them. The proposed study examined the extent to which a hyperbolic model for social discounting fits social distance information retrieved from Facebook pages; and assessed whether there were differences in discounting rate when real or hypothetical social distance is used; also to further investigate whether discounting rates based on real persons are in fact based on perceived social distance by the participant, or on the imaginary social distance scale (i.e., an experimental artifact.)
It was found that the social discounting model can be applied in the social media context, even when real Facebook friends’ profiles were used as substitutes of numeric social distance indicators. Additionally, people showed similar altruistic tendencies in both the numeric and profile social discounting tests on the Facebook environment. These findings were qualified, however, by a high rate of nonsystematic data for the profile group; a rate much higher than traditional numeric paradigm. This discrepancy suggested that the allocation rates between numeric and profile approaches need further investigation to determine the factors affecting individuals’ generosity as a function of social distance indicators.
It was found that the social discounting model can be applied in the social media context, even when real Facebook friends’ profiles were used as substitutes of numeric social distance indicators. Additionally, people showed similar altruistic tendencies in both the numeric and profile social discounting tests on the Facebook environment. These findings were qualified, however, by a high rate of nonsystematic data for the profile group; a rate much higher than traditional numeric paradigm. This discrepancy suggested that the allocation rates between numeric and profile approaches need further investigation to determine the factors affecting individuals’ generosity as a function of social distance indicators.
ContributorsJiang, Linle (Author) / Miller, Paul A. (Thesis advisor) / Robles-Sotelo, Elias (Committee member) / Silva, Yasin N. (Committee member) / Arizona State University (Publisher)
Created2018