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In today's fast-paced work environment, stress is found in nearly every individual. Rising stress levels are leading to a myriad of physical and mental health problems and decreased productivity in the workplace. The aim of this study is to reveal which management techniques result in the most productive, most happy,

In today's fast-paced work environment, stress is found in nearly every individual. Rising stress levels are leading to a myriad of physical and mental health problems and decreased productivity in the workplace. The aim of this study is to reveal which management techniques result in the most productive, most happy, and least stressed employees. The study focuses on service industry companies located in Arizona, USA. Most of these companies are from Phoenix, although two are headquartered in Mesa, Arizona. Given the relatively small sizes of each group, every single employee was asked to partake in the study. No employees declined to contribute. From the evidence gathered, it was apparent that stress factors, such as poor working environment, lack of communication, and a lack of employee empowerment can all lead to stress and have a negative effect on productivity. Of these three stress factors, the results indicated that a poor work environment had the greatest effect on employee stress.
ContributorsButler, Brian Keith (Author) / Valderrama, Jamie (Thesis director) / Hiemstra, Andrew (Committee member) / Department of Finance (Contributor) / Barrett, The Honors College (Contributor)
Created2016-12
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National Board Certification is an esteemed certification and professional learning and reflective opportunity for teachers. Cognitive coaching is also a method of support many teachers receive over the course of their National Board Certification journey. The certification process involves reflective practices and opportunities for teachers to think differently about their

National Board Certification is an esteemed certification and professional learning and reflective opportunity for teachers. Cognitive coaching is also a method of support many teachers receive over the course of their National Board Certification journey. The certification process involves reflective practices and opportunities for teachers to think differently about their instructional decisions and overall teaching practice. This project involves teachers who are not affiliated with the National Board Certification process. The researcher provides them with reflective opportunities and components from the certification process. An analysis of qualitative and quantitative data unveil the following results. First, coaching and practices associated with the National Board Certification process benefit all teachers. In addition, qualitative data from the findings reveal that frequent and consistent reflective opportunities provided to teachers impact their awareness of content knowledge and their students' needs. The findings from this study also suggest that when teachers are given reflective opportunities, time to collaborate with others, and consistent and frequent time to work with a coach, then student achievement is positively affected.
ContributorsDiaz, Kirsten Anne (Author) / Roe, Mary (Thesis advisor) / Weber, Catherine (Committee member) / Tankersley, Karen (Committee member) / Arizona State University (Publisher)
Created2013