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Building information modeling (BIM) has already sparked changes in design and construction practices, ranging from new methods to coordinate work during design to supporting paperless construction sites where crews use handheld devices in lieu of paper plans. It is seen as the starting point for the larger picture, virtual design

Building information modeling (BIM) has already sparked changes in design and construction practices, ranging from new methods to coordinate work during design to supporting paperless construction sites where crews use handheld devices in lieu of paper plans. It is seen as the starting point for the larger picture, virtual design and construction (VDC). While some research has explored the feasibility of using BIM for Facilities Management (FM) this practice is yet to become widely accepted and integrated. This paper explores how VDC could improve the operations of a Facilities Management department at a large state university. Specifically, the authors examine the degree to which institutional requirements foster BIM use during building operations, the ability of models to interface with existing FM software, and the willingness of FM executives to incorporate BIM into their processes. The authors also discuss the sorts of information contained in building models that FM could find most useful, and highlight those pieces of information required for FM that many building models do not contain. Finally, the paper closes with a set of recommendations about how to create building models that more seamlessly integrate into existing Facilities Management processes at the university studied, in order to draw a set of recommendations that may apply more broadly to state universities and similar institutions.
ContributorsHebel, Natasha Faith (Author) / Parrish, Kristen (Thesis director) / Ayer, Steven (Committee member) / Del E. Webb School of Construction (Contributor) / Barrett, The Honors College (Contributor)
Created2017-05
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Description
The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology and tools to study the analysis and improvement of facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has

The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology and tools to study the analysis and improvement of facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has been applied in healthcare-based FM, but no such studies have been published. This paper aims to address the lack of an applicable methodology for LSS intervention within the context of healthcare-based FM. The Define, Measure, Analyze, Improve, and Control (DMAIC) framework was followed to test the hypothesis that LSS can improve the service provided by an FM department responsible for the maintenance and repair of furniture and finishes at a large healthcare organization in the southwest United States of America. Quality improvement curricula and resources offered by the case study organization equipped the FM department to apply LSS over the course of a five-month period. Qualitative data were gathered from pre- and post-intervention surveys while quantitative data were gathered with the Organization’s computerized maintenance management system (CMMS) software. Overall, LSS application proved to be useful for the intended purpose. The author proposes that application of LSS by other FM departments to improve their services could also be successful, which is noteworthy and deserving of continued research.
ContributorsShirey, William T (Author) / Sullivan, Kenneth (Thesis advisor) / Smithwick, Jake (Committee member) / Lines, Brian (Committee member) / Arizona State University (Publisher)
Created2017
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Description
Research findings have shown that many computerized maintenance management systems (CMMS) are largely underutilized, often leading to the loss of efficiencies in the organization’s maintenance program. A literature review is presented of the available research in CMMS and of operations and management roles in a maintenance program. In addition, research

Research findings have shown that many computerized maintenance management systems (CMMS) are largely underutilized, often leading to the loss of efficiencies in the organization’s maintenance program. A literature review is presented of the available research in CMMS and of operations and management roles in a maintenance program. In addition, research was conducted around CMMS users to identify if any misalignments exist between management and operations. The articles selected for review offer a variety of perspectives, considerations, instructions, and noted failures involved with implementation, day to day use and reporting expectations. Through conducting a survey of both management and operations this paper will show how management and operations conceptions of CMMS vary, even greatly in some areas. The objective of this research is to gain an in-depth perspective from CMMS in all roles and analyze where utilizations vary. This information will then be utilized to understand possible misconceptions between roles, leading to inaccuracies and sub-par outcomes of proposed CMMS implementations.
ContributorsRennert, Andrew William (Author) / Sullivan, Kenneth (Thesis advisor) / Stone, Brian (Committee member) / Smithwick, Jake (Committee member) / Arizona State University (Publisher)
Created2019