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Laypeople's Perceptions of Expert Bias in 26 Domains

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People often rely on experts' opinions and knowledge to inform their own decisions. This can be problematic, as expertise does not necessarily protect one from bias, and increased experience does not always increase an experts' accuracy (Cassidy & Buede, 2009; Goldberg, 1968; Molins et al., 2008). The nature of task…

People often rely on experts' opinions and knowledge to inform their own decisions. This can be problematic, as expertise does not necessarily protect one from bias, and increased experience does not always increase an experts' accuracy (Cassidy & Buede, 2009; Goldberg, 1968; Molins et al., 2008). The nature of task characteristics of expert domains is associated with experts' performance (Shanteau 1992). The purpose of this thesis is to examine how people perceive experts in different disciplines, and to explore the factors that affect perceptions of expert objectivity. Perceptions of objectivity in 26 expert domains were examined. As hypothesized, higher ratings of clear and immediate feedback available to experts were associated with higher ratings of objectivity. However, other indicators of higher domain validity were not recognized by laypeople, such as higher levels of training and education. Contrary to our hypotheses, higher levels of familiarity with experts in a given domain and more experiences of disagreement with experts in a given domain were not associated with perceptions of objectivity. These results suggest that laypeople can correctly identify some indicators of the validity of different expert domains, but they cannot identify others. These perceptions affect how objectivity is perceived.
ContributorsVelez, Rebecca Ellen (Author) / Neal, Tess (Thesis director) / Salerno, Jessica (Committee member) / School of Social and Behavioral Sciences (Contributor) / Barrett, The Honors College (Contributor)
Created2017-12
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Dialogic Cultural Relationships of Expertise, Knowledge, (Inter)dependence and Power Within the Acculturating Family: Exploring the Technolinguistic Brokering Experiences of Adolescents and Their Immigrant Non-English Speaking Mothers

Description

This dissertation explores the technolinguistic brokering experience of adolescents and (im)migrant non-English speaking mothers in acculturating families. By focusing on the performance of cultural intermediation, I examine the dimensions of technolinguistic brokering and their influence upon the Adolescent Language Technology Broker (ALTB) and mother relationship. Additionally, I explore the factors…

This dissertation explores the technolinguistic brokering experience of adolescents and (im)migrant non-English speaking mothers in acculturating families. By focusing on the performance of cultural intermediation, I examine the dimensions of technolinguistic brokering and their influence upon the Adolescent Language Technology Broker (ALTB) and mother relationship. Additionally, I explore the factors of power present as a result of the complexities of the ALTBs role to connect their mother to the English speaking community. This research uses a qualitative approach to explore concepts of expertise, knowledge, (inter)dependence, relational maintenance and quality, and power in the dialogic cultural relationship. Research indicates that expertise in the form of culture, cultural interactions, multilingual, and relational maintenance and quality contribute to the ALTBs capabilities in building cultural relationships. Moreover, to assist in dealing with power tensions created by differing levels of expertise and knowledge, ALTBs and mothers communicatively construct an (inter)dependent cultural relationship. I highlight practical implications, discuss limitations, and provide recommendations for future directions.
ContributorsCayetano, Catalina (Author) / Cheong, Pauline (Thesis advisor) / Pettigrew, Jonathan (Committee member) / Romero, Mary (Committee member) / Shin, YoungJu (Committee member) / Arizona State University (Publisher)
Created2020