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Playing tennis professionally is a stressful profession. However, it has the potential to be even more stressful for players who must move from their home country in order to train. If not dealt with, these stresses have the potential of causing many negative outcomes, including increasing levels of distress, in

Playing tennis professionally is a stressful profession. However, it has the potential to be even more stressful for players who must move from their home country in order to train. If not dealt with, these stresses have the potential of causing many negative outcomes, including increasing levels of distress, in these professional tennis players. It is known that resources play a role in reducing or buffering levels of stress and distress among individuals, but there are competing theories as to how this occurs. Using Ensel and Lin's models of stress processes, this is an exploratory study that identifies the stresses and distresses professional Taiwanese tennis players face and the resources they use to cope. Participants included in this study are professional Taiwanese tennis players (2 males and 2 females) who continuously attend national and international tennis competitions and have both domestic and world ranks. Results from the semi-structured interviews revealed that challenges, frustration, resources, and toughness were four general themes to describe stresses and distresses professional Taiwanese tennis players face and the resources they use to cope. Future research for professional tennis players is also discussed.
ContributorsHung, Wei-Hsia (Author) / Rodriguez, Ariel (Thesis advisor) / Chuang, Shu-Tzu (Committee member) / Budruk, Megha (Committee member) / Hager, Mark A. (Committee member) / Arizona State University (Publisher)
Created2011
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The objective of this study was to understand domestic and foreign-born housekeeper's individual perceptions of labor mobility and job satisfaction related to their jobs within the hospitality industry. Literature regarding the bridging of tourism, immigration, and labor supply was addressed to expose broad conceptual frameworks that lead to the development

The objective of this study was to understand domestic and foreign-born housekeeper's individual perceptions of labor mobility and job satisfaction related to their jobs within the hospitality industry. Literature regarding the bridging of tourism, immigration, and labor supply was addressed to expose broad conceptual frameworks that lead to the development of this study. More specifically, literature regarding labor mobility within tourism industries, migrant decision making, and barriers to mobility and immigration helped to construct a narrowed conceptual framework specific to hospitality labor in Phoenix, Arizona. Similar and previous studies focused on perceived labor mobility during significant economic or industry shifts. This study included the addition of a policy factor to help determine to what degree state policy change effected hospitality workers' perceived labor mobility. Arizona's recently passed and implemented legislative act SB1070 regards immigrant identification and employment, and enforcement of the act in the state of Arizona; this serves as the implicated policy change. Data were collected via on-site survey administered February to May 2011. An overall score was created for the five motivational dimensions: 1 — Status; 2 — Economic; 3 — Refugee; 4 — Entrepreneurial; and, 5 — Political using principle component factor analysis using a varimax rotation with Kaiser normalization. Theory and literature suggest that the economic advancement, status advancement, and the refugee orientation are effective explanatory variables for motivating a career move into the tourism industry. A total of 82 questionnaires were delivered and completed (N = 82), and none were eliminated. The statistically-determined Economic Dimension was characterized by eleven statements explained 51% of the variation and was the overwhelming motivational force. The average coded response for change in job satisfaction was very positive at .75. Ten features of changes in job satisfaction were used as the basis of the second measure of change in job satisfaction. The first Principle Component of the ten features of job satisfaction change explained 45% of the variation in these features and loadings were positive near or above 0.60 for all items. The relationship between variations in each of the measurements of change in job satisfaction and motivating factors was explored using regression analysis. The two dependent variables were Overall Change and First Principle Component, and the independent variables for both regressions included the four motivating factors as measured by the rotated factors scores to represent dimensions of Economic, Status, Refugee and Entrepreneurial. In addition to the motivational factors, four demographic variables were included as independent variables to account for personal and situational differences. None of the regression coefficients were significant at even the 10% level. Although this result was expected, the positive sign of regression coefficients suggest that expectations of working as a housekeepers results in a positive outcome. Understanding this relationship further is necessary, and seeking larger sample sizes over a longer period of time would be most beneficial to this field of research.
ContributorsCasson, Mallory (Author) / Tyrrell, Timothy (Thesis advisor) / Budruk, Megha (Committee member) / Li, Wei (Committee member) / Arizona State University (Publisher)
Created2011
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Description
Numerous studies have examined the attachments individuals have to the places they visit, and that those attachments are formed through experiencing a place in person. This study is unique in that it examines pre-trip place attachment formation via the use of mobile technology and social media. It proposes that media

Numerous studies have examined the attachments individuals have to the places they visit, and that those attachments are formed through experiencing a place in person. This study is unique in that it examines pre-trip place attachment formation via the use of mobile technology and social media. It proposes that media experienced through the use of a participant's smartphone can foster the development of positive emotions, which in turn, facilitates greater mental imagery processing that ultimately influences pre-trip place attachment formation. An experimental design was constructed to examine how text and video on a destination's Facebook page influences an individual's emotions, mental imagery, and subsequently attachment to that destination. Specifically, a 2 (narrative text vs. descriptive text) x 2 (short, fast-paced video vs. long, slow-paced video) between-subjects design was used. A total of 343 usable participant responses were included in the analysis. The data was then analyzed through a two-step process using structural equation modeling. Results revealed no significant influence of textual or video media on emotions although the choice in text has a greater influence on emotions than choice in video. Additionally, emotions had a significant impact on mental imagery. Finally, mental imagery processing had a significant impact on only the social bonding dimension of place attachment. In conclusion, while media had no significant impact on emotions, the effect of previous traveler's retelling of personal accounts on the emotions of potential travelers researching a destination should be examined more closely. Further, the study participants had no prior experience with the destination, yet emotions influenced mental imagery, which also influenced social bonding. Thus further research should be conducted to better understand how potential traveler's image of a destination can be affected by the stories or others.
ContributorsPlunkett, Daniel (Author) / Budruk, Megha (Thesis advisor) / Lee, Woojin (Thesis advisor) / Wetmore, Jameson (Committee member) / Wise, Greg (Committee member) / Arizona State University (Publisher)
Created2013
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Description
Empirical and theoretical gaps exist on the subject matter of attendee experiential behavior at community festivals as this action occurs in real time. To acquire knowledge and begin to build theory, attendee behavior was investigated through an interpretive lens to give rise to a socially constructed understanding of this phenomenon

Empirical and theoretical gaps exist on the subject matter of attendee experiential behavior at community festivals as this action occurs in real time. To acquire knowledge and begin to build theory, attendee behavior was investigated through an interpretive lens to give rise to a socially constructed understanding of this phenomenon in contrast to typical positivist inquiry designs found in the field of event studies used to test theory and determine universal explanations. This ontology was deemed appropriate as human experience at community festivals is multifaceted, relative to social interactions, highly variable with complex meanings, and has a wide variety of consequential implications; all views representative of social constructivism. A grounded theory approach was used in conjunction with a participant observation method to collect data on attendee behavior during fieldwork undertaken at community festivals. Prior to fieldwork, literature was not reviewed nor specific theory pre-selected to serve as a basis for research, with the researcher's only intent to record attendee's on-site actions with an open mind. Fieldwork notes were systematically expanded into descriptive narratives that were broken down into initial codes to establish robust analytic directions, which were synthesized into categories and subcategories through focused coding. Relationships between categories and subcategories were reassembled with axial coding bringing into view a strong emergent theme on social capital bonding and bridging at community festivals and a second theme that considers the aspirations of event management to program festive experiences. To strengthen the second theme event manager interviews and content analysis of event association newsletters were conducted as theoretical sampling to move data towards saturation. From emergent themes it was theorized, while social capital bonding is profusely exhibited at community festivals, social capital bridging is minimally displayed unless augmented with programmed festivity to increase physical, emotional, and social engagement of attendees. Literature reviewed in relation to this theory revealed that spirituality, dance, music, the arts, and wild abandonment were important elements of festivity. An implication arising from this study indicates that if community festivals consciously enhance programmed festivity then correspondingly increased social capital impacts within community development might also be achieved.
ContributorsBiaett, Vernon (Author) / Phillips, Rhonda (Thesis advisor) / Budruk, Megha (Committee member) / Hultsman, Wendy (Committee member) / De La Garza, Sarah (Committee member) / Arizona State University (Publisher)
Created2013
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Description
Issues of visitor safety are a concern among park and recreation managers. As urban parks receive a variety of user groups, understanding perceptions of safety among specific groups becomes pertinent when managing for optimal experiences. This study examines trails runners at two mountain parks in a large southwestern city. Data

Issues of visitor safety are a concern among park and recreation managers. As urban parks receive a variety of user groups, understanding perceptions of safety among specific groups becomes pertinent when managing for optimal experiences. This study examines trails runners at two mountain parks in a large southwestern city. Data was collected in the fall of 2013 and the spring of 2014 using a five page, onsite, self-administered, exit survey in English. Questions addressed trail runner demographics, level of trail running experience, perceptions of safety, and support for safety related management actions. Of specific interest was how perceptions of safety varied by trail runner demographics and level of experience. 102 trail runners participated in the study. Data analysis was completed using an independent samples t-test to compare sample characteristics with perceptions of safety and safety related management actions. The results include mixed opposition and support for specific preventive management actions. Few significant differences in responses were found between gender, age and specialization. The findings also suggest trail runners primarily learned about these recreation areas through local knowledge and "word of mouth" and not through managers. Further implications of these finding is discussed. Contributions of the study are twofold. First, results provide managers with information regarding trail runners at the parks. Second, findings serve to extend the literature on visitor safety at park and recreation settings in urban areas.
ContributorsNorwil, Evan Juilian (Author) / Budruk, Megha (Thesis director) / Larsen, Dale (Committee member) / Barrett, The Honors College (Contributor) / Harrington Bioengineering Program (Contributor)
Created2014-05
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Description
Crowding and satisfaction remain widely studied concepts among those seeking to understand quality visitor experiences. One area of interest in this study is how the order of crowding and satisfaction items on a survey affects their measurement levels. An additional area of interest is the influence of personality traits on

Crowding and satisfaction remain widely studied concepts among those seeking to understand quality visitor experiences. One area of interest in this study is how the order of crowding and satisfaction items on a survey affects their measurement levels. An additional area of interest is the influence of personality traits on experience-use-history, crowding, and satisfaction. This study used two versions of a survey: A) crowding measured prior to satisfaction and B) satisfaction measured prior to crowding, to explore the influence of item order on crowding and satisfaction levels. Additionally, the study explored the influence of personality traits (extraversion and neuroticism) and experience use history (EUH) on crowding and satisfaction. EUH was included as a variable of interest given previous empirical evidence of its influence on crowding and satisfaction. Data were obtained from an onsite self-administered questionnaire distributed to day use visitors at a 16,000 acre desert landscape municipal park in Arizona. A total of 619 completed questionnaires (equally distributed between the two survey versions) were obtained. The resulting response rate was 80%. One-way ANOVA's indicated significant differences in crowding and satisfaction levels with both crowding and satisfaction levels being higher for survey version B. Path analysis was used to test the influence of personality traits and EUH on crowding and satisfaction. Two models, one for each version of the survey were developed using AMOS 5. The first model was tested using data in which crowding was measured prior to satisfaction. The second model relied on data in which satisfaction was measured prior to crowding. Results indicated that personality traits influenced crowding and satisfaction. Specifically, in the first model, significant relationships were observed between neuroticism and crowding, neuroticism and EUH, EUH and crowding, and between crowding and satisfaction. In the second model, significant relationships were observed between extraversion and crowding, extraversion and satisfaction, and between EUH and satisfaction. Findings suggest crowding and satisfaction item order have a potential to influence their measurement. Additionally, results indicate that personality traits potentially influence visitor experience evaluation. Implications of these findings are discussed.
ContributorsHolloway, Andrew (Author) / Budruk, Megha (Thesis advisor) / Lee, Woojin (Committee member) / Foti, Pamela (Committee member) / Arizona State University (Publisher)
Created2011
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Description
Youth club sport has become a dominant part of society and the forefront of many childhoods. Youth sport participation holds various physical, psychological, and social benefits for children but as this industry continues to expand, when poorly managed, sport participation can become detrimental (Meân, 2013, p. 339). In this study

Youth club sport has become a dominant part of society and the forefront of many childhoods. Youth sport participation holds various physical, psychological, and social benefits for children but as this industry continues to expand, when poorly managed, sport participation can become detrimental (Meân, 2013, p. 339). In this study the experiences and perceptions of female youth club volleyball players (ages 15-17) were explored through semi-structured interviews with a particular focus on key areas of concern identified in the research literature: early specialization, overuse injury, and burnout (Hedstrom & Gould, 2004, p. 4, 15-37). A thematic analysis was used to explore these a priori themes alongside emergent themes that were identified: early motivation and perception, current motivation and perception, pressure and athletic scholarships, perception of high school volleyball, and schedules. The positive perceptions arising from the themes were addressed as a foundation to improve on the negative perceptions. Recommendations to reduce the pressure and stress associated with winning are made, in addition to proposals regarding the schedule of club volleyball in an effort to provide athletes with adequate rest period in order to reduce risks of burnout and overuse injury.
Keywords: youth sport, specialization, overuse injury, burnout, club volleyball.
ContributorsLifgren, Taylor Nicole (Author) / Mean, Lindsey (Thesis director) / Cayetano, Catalina (Committee member) / School of Social and Behavioral Sciences (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
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Description
Contrary to common thought at the end of the 20th century, the forces of globalization over the last several decades have contributed to more rigid rather than more permeable international borders as countries have enacted strict immigration and travel policies. This growing rigidity of international borders has paradoxically occurred as

Contrary to common thought at the end of the 20th century, the forces of globalization over the last several decades have contributed to more rigid rather than more permeable international borders as countries have enacted strict immigration and travel policies. This growing rigidity of international borders has paradoxically occurred as international tourism steadily grew up until the COVID-19 pandemic and conservationists adopted a landscape-scale approach to conserving and restoring ecosystems, often across international borders. Considering this paradox, this dissertation research examined the interactions between tourism development, ecological restoration, and bordering processes by utilizing bordering and stakeholder theories; core-periphery, cross-border tourism, and border frameworks; political ecology; and polycentric governance and cross-border collaboration literature. Together, these conceptualizations were used to assess stakeholder attitudes towards tourism development and ecological restoration, compare resource governance characteristics of private protected areas, and analyze shared appreciation for natural and cultural heritage at the U.S.-Mexico border. To collect data, the researcher utilized in-depth interviews, photo-elicitation interviews, focus groups, secondary data analysis, and observations to engage key tourism and conservation stakeholders from the region, such as tourism businesses, tourists, state and federal agencies, conservation nonprofits, ranchers, and residents The findings of this research revealed a political ecology of a border landscape that included social and environmental injustices and unequal stakeholder partnerships in tourism and ecological restoration initiatives. Unequal partnerships were also found in cross-border resource governance systems, largely due to the U.S. government’s border wall construction actions, and the necessity for government leadership in establishing vertical and horizontal linkages in polycentric governance structures was evident. The results also demonstrated how a shared appreciation for natural and cultural heritage contributes to debordering despite the rebordering actions of border security and strict travel policies. This study contributes to tourism literature by highlighting the need for tourism and ecological restoration initiatives to consider social and environmental justice issues, develop stronger cross-border linkages with governments and resource users, and foster cross-border collaboration and integration. This consideration of social and environmental justice issues involves sharing benefits of tourism and restoration, restoring and preserving resources that stakeholders value, and facilitating access to resources.
ContributorsClark, Connor (Author) / Nyaupane, Gyan P (Thesis advisor) / Timothy, Dallen (Committee member) / Budruk, Megha (Committee member) / Coronado, Irasema (Committee member) / Arizona State University (Publisher)
Created2022
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Description
Destination image refers to the sum of beliefs, ideas, and impressions a person has toward a tourism destination, which can be classified as either projected or perceived, from a supply-demand perspective. Projected destination images are beliefs of the destination designed by official destination marketing (management) organizations (DMOs) aiming to appeal

Destination image refers to the sum of beliefs, ideas, and impressions a person has toward a tourism destination, which can be classified as either projected or perceived, from a supply-demand perspective. Projected destination images are beliefs of the destination designed by official destination marketing (management) organizations (DMOs) aiming to appeal to tourists. In contrast, perceived destination images are tourists’ perceptions of the destinations, which are usually posted and promoted through user-generated content (UGC). Although previous studies have documented the differences in destination marketing strategy effectiveness between projected and perceived destination images, little research has examined this from a visual attention angle. Therefore, guided by the dual-process theory, this study compares the visual attention patterns of the two destination image sources and examines how these visual attention patterns may influence advertisement effectiveness using a mixed-methods of eye-tracking experiments and post-experiment surveys, analyzed using paired-sample t-tests and linear regression models. Given the growing importance of the Chinese tourism market for Kenya and the uniqueness of Kenya as a tourist destination, the participants were recruited from Chinese residents who expressed potential travel to Kenya (n=61). Data from the experiment and the questionnaire was collected in July 2021 and analyzed using paired-sample t-tests and linear regression models. Results indicated that DMO images elicit longer and more frequent fixations than UGC images. Additionally, this study suggests that visual attention in terms of fixation duration has a significant positive impact on the advertisement effectiveness of Kenyan destination images. The study contributes to the literature by providing insights into how people visually perceive destination images and advances the dual-processes theory. Practically, the study suggests that integrating DMO pictures into UGC might be an effective approach to enhance the advertisement effectiveness of destination images.
ContributorsJin, Ziming (Author) / Budruk, Megha (Thesis advisor) / Xiao, Xiao (Committee member) / Edwards, Mike (Committee member) / Arizona State University (Publisher)
Created2023
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Description
This study explores domestic and international tourists' perceptions of nature-based tourism using the North-South conceptualization of nature and the setting up of national parks as a conceptual framework. In addition, using Urry's (1990) tourist gaze, the study assesses tourism promotions in Botswana from locals' and tourism marketers' points of view.

This study explores domestic and international tourists' perceptions of nature-based tourism using the North-South conceptualization of nature and the setting up of national parks as a conceptual framework. In addition, using Urry's (1990) tourist gaze, the study assesses tourism promotions in Botswana from locals' and tourism marketers' points of view. Moreover, the study assesses locals' tourist gaze and compares it with the international tourist gaze. Qualitative methods were used to collect data, including in-depth interviews with local residents, international tourists, and tourism promoters such as government agencies and the private sector. Photo-elicitation interviews were also carried out to help identify the respondents' gaze. Six study sites, including the protected areas of Chobe National Park (CNP), Moremi Game Reserve (MGR), two cities of Gaborone and Francistown, and two urban villages of Palapye and Maun were selected for this study. Results indicate that the way people in the South conceptualize nature is different from the way international tourists do, and this has an impact on visitations to national parks. While for international tourists nature symbolizes recreation, rejuvenation, and an opportunity `to get away from it all', for locals it is seen as a part of everyday life. Furthermore, tourism promotions in the country are geared towards promoting Western tourists' gaze with the local market gaze being totally ignored by the sector. The local gaze is also different from the Western gaze. While for international tourists visiting Botswana the gaze is directed towards wildlife and wilderness, for locals, the gaze is directed towards more traditional destinations, such as farms, as well as more `modern' attractions and `touristic' attractions.

However, it is the Western gaze that is taken into consideration by tourism promoters, thereby questioning the sustainability of an industry that disregards one group over another. The results also indicate that culture and historical events have an impact on visitations to protected areas. Policy implications are discussed.
ContributorsStone, Lesego Senyana (Author) / Nyaupane, Gyan P (Thesis advisor) / Timothy, Dallen J. (Committee member) / Mbaiwa, Joseph E (Committee member) / Buzinde, Christine (Committee member) / Arizona State University (Publisher)
Created2014