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Description
The Federal Flight Deck Officer (FFDO) program was mandated legislatively, as part of the Homeland Security Act of 2002. This study replicated earlier research that investigated pilots’ opinions of the current state of the FFDO program based on interviews. A Likert survey was created to allow simpler quantitative collection and

The Federal Flight Deck Officer (FFDO) program was mandated legislatively, as part of the Homeland Security Act of 2002. This study replicated earlier research that investigated pilots’ opinions of the current state of the FFDO program based on interviews. A Likert survey was created to allow simpler quantitative collection and analysis of opinions from large groups of pilots. A total of 43 airline pilots participated in this study. Responses to the Likert questions were compared with demographics, searching for significance through a Pearson chi-square test and frequencies were compared to earlier research findings. Significant chi-square results showed that those familiar with the program were more likely to agree the program should continue, it was effective, the screening and selection process of program applicants was adequate and the Federal Air Marshal Service’s management of the FFDO program was effective. Those with Military experience were more likely to disagree it was reasonable that FFDOs were required to pay for their own room and board during training or train on their own time. All those who shared an opinion agreed there should be a suggestion medium between FFDOs and their management. Unlike the prior study, all those familiar with the program agreed the weapons transportation and carriage procedures were adequate. Furthermore, all those who shared an opinion found the holster locking mechanism adequate, which was another reversal of opinion from the prior study. Similar to the prior study, pilots unanimously agree FFDOs were well trained and agreed that the program was effective and should continue.
ContributorsFerrara, Marc, M.S (Author) / Niemczyk, Mary (Thesis advisor) / Nullmeyer, Robert (Committee member) / Branaghan, Russell (Committee member) / Arizona State University (Publisher)
Created2017
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Description
Future autonomous vehicle systems will be diverse in design and functionality since they will be produced by different brands. In the automotive industry, trustworthiness of a vehicle is closely tied to its perceived safety. Trust involves dependence on another agent in an uncertain situation. Perceptions of system safety, trustworthiness, and

Future autonomous vehicle systems will be diverse in design and functionality since they will be produced by different brands. In the automotive industry, trustworthiness of a vehicle is closely tied to its perceived safety. Trust involves dependence on another agent in an uncertain situation. Perceptions of system safety, trustworthiness, and performance are important because they guide people’s behavior towards automation. Specifically, these perceptions impact how reliant people believe they can be on the system to do a certain task. Over or under reliance can be a concern for safety because they involve the person allocating tasks between themselves and the system in inappropriate ways. If a person trusts a brand they may also believe the brand’s technology will keep them safe. The present study measured brand trust associations and performance expectations for safety between twelve different automobile brands using an online survey.

The literature and results of the present study suggest perceived trustworthiness for safety of the automation and the brand of the automation, could together impact trust. Results revelated that brands closely related to the trust-based attributes, Confidence, Secure, Integrity, and Trustworthiness were expected to produce autonomous vehicle technology that performs in a safer way. While, brands more related to the trust-based attributes Harmful, Deceptive, Underhanded, Suspicious, Beware, and Familiar were expected to produce autonomous vehicle technology that performs in a less safe way.

These findings contribute to both the fields of Human-Automation Interaction and Consumer Psychology. Typically, brands and automation are discussed separately however, this work suggests an important relationship may exist. A deeper understanding of brand trust as it relates to autonomous vehicles can help producers understand potential for over or under reliance and create safer systems that help users calibrate trust appropriately. Considering the impact on safety, more research should be conducted to explore brand trust and expectations for performance between various brands.
ContributorsCelmer, Natalie (Author) / Branaghan, Russell (Thesis advisor) / Chiou, Erin (Thesis advisor) / Cooke, Nancy J. (Committee member) / Arizona State University (Publisher)
Created2018
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Description
This study examined the impact of Situation Presence Assessment Method (SPAM) administration on air traffic control (ATC) students’ task workload and performance in high-fidelity ATC simulations. ATC students performed high-fidelity en-route simulations in two conditions: baseline conditions (without SPAM questions) and SPAM conditions. The data collected show that while workload

This study examined the impact of Situation Presence Assessment Method (SPAM) administration on air traffic control (ATC) students’ task workload and performance in high-fidelity ATC simulations. ATC students performed high-fidelity en-route simulations in two conditions: baseline conditions (without SPAM questions) and SPAM conditions. The data collected show that while workload in the two conditions were not significantly different, there was a trend of higher mental workload in SPAM conditions than in baseline conditions. Performance immediately following SPAM questions was revealed to be poorer than that preceding the SPAM questions and that over the equivalent time periods in the baseline conditions. The results suggest that a "Ready" signal before a SPAM question may not be enough to eliminate the impact of SPAM administration on ATC students’ workload and performance in high-fidelity en-route simulations.
ContributorsZhang, Chao, M.S (Author) / Niemczyk, Mary (Thesis advisor) / Pearson, Michael (Committee member) / Nullmeyer, Robert (Committee member) / Arizona State University (Publisher)
Created2016
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Description
Vehicular automation and autonomy are emerging fields that are growing at an

exponential rate, expected to alter the very foundations of our transportation system within the next 10-25 years. A crucial interaction has been born out this new technology: Human and automated drivers operating within the same environment. Despite the well-

Vehicular automation and autonomy are emerging fields that are growing at an

exponential rate, expected to alter the very foundations of our transportation system within the next 10-25 years. A crucial interaction has been born out this new technology: Human and automated drivers operating within the same environment. Despite the well- known dangers of automobiles and driving, autonomous vehicles and their consequences on driving environments are not well understood by the population who will soon be interacting with them every day. Will an improvement in the understanding of autonomous vehicles have an effect on how humans behave when driving around them? And furthermore, will this improvement in the understanding of autonomous vehicles lead to higher levels of trust in them? This study addressed these questions by conducting a survey to measure participant’s driving behavior and trust when in the presence of autonomous vehicles. Participants were given several pre-tests to measure existing knowledge and trust of autonomous vehicles, as well as to see their driving behavior when in close proximity to autonomous vehicles. Then participants were presented with an educational intervention, detailing how autonomous vehicles work, including their decision processes. After examining the intervention, participants were asked to repeat post-tests identical to the ones administered before the intervention. Though a significant difference in self-reported driving behavior was measure between the pre-test and post- test, there was no significant relation found between improvement in scores on the education intervention knowledge check and driving behavior. There was also no significant relation found between improvement in scores on the education intervention knowledge check and the change in trust scores. These findings can be used to inform autonomous vehicle and infrastructure design as well as future studies of the effects of autonomous vehicles on human drivers in experimental settings.
ContributorsReagan, Taylor (Author) / Cooke, Nancy J. (Thesis advisor) / Chiou, Erin (Committee member) / Gray, Robert (Committee member) / Arizona State University (Publisher)
Created2019
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Description
There are significantly higher rates of pilot error events during surface operations at night than during the day. Events include incidents, accidents, wrong surface takeoffs and landings, hitting objects, turning on the wrong taxiway, departing the runway surface, among others. There is evidence to suggest that these events are linked

There are significantly higher rates of pilot error events during surface operations at night than during the day. Events include incidents, accidents, wrong surface takeoffs and landings, hitting objects, turning on the wrong taxiway, departing the runway surface, among others. There is evidence to suggest that these events are linked to situational awareness. Improvements to situational awareness can be accomplished through training to instruct pilots to increase attention outside of the cockpit while taxiing at night. However, the Federal Aviation Administration (FAA) night time requirements are relatively low to obtain a private pilot certification. The purpose of this study was to determine the effect of flight training experience on conducting safe and incident-free surface operations at night, collect pilot opinions on night training requirements and resources, and analyze the need for night time on flight reviews. A survey was distributed to general aviation pilots and 239 responses were collected to be analyzed. The responses indicated a higher observed incident rate at night than during the day, however there were no significant effects of night training hours or type of training received (Part 61, Part 141/142, or both) on incident rate. Additionally, higher total night hours improved pilot confidence at night and decreased incident rate. The overall opinions indicated that FAA resources on night flying were effective in providing support, but overall pilots were not in support of or against adding night time requirements to flight reviews and found night training requirements to be somewhat effective.
ContributorsWhittard, Megan (Author) / Niemczyk, Mary (Thesis advisor) / Nullmeyer, Robert (Committee member) / Hampshire, Michael (Committee member) / Arizona State University (Publisher)
Created2020
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Description
Communications between air traffic controllers and pilots are critical to national airspace traffic management. Measuring communications in real time made by pilots and air traffic controllers has the potential to predict human error. In this thesis a measure for Deviations from Closed Loop Communications is defined and tested to predict

Communications between air traffic controllers and pilots are critical to national airspace traffic management. Measuring communications in real time made by pilots and air traffic controllers has the potential to predict human error. In this thesis a measure for Deviations from Closed Loop Communications is defined and tested to predict a human error event, Loss of Separation (LOS). Six retired air traffic controllers were recruited and tested in three conditions of varying workload in an Terminal Radar Approach Control Facility (TRACON) arrival radar simulation. Communication transcripts from simulated trials were transcribed and coding schemes for Closed Loop Communication Deviations (CLCD) were applied. Results of the study demonstrated a positive correlation between CLCD and LOS, indicating that CLCD could be a variable used to predict LOS. However, more research is required to determine if CLCD can be used to predict LOS independent of other predictor variables, and if CLCD can be used in a model that considers many different predictor variables to predict LOS.
ContributorsLieber, Christopher Shane (Author) / Cooke, Nancy J. (Thesis advisor) / Gutzwiller, Robert S (Committee member) / Niemczyk, Mary (Committee member) / Arizona State University (Publisher)
Created2020