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Recently, there has been an upsurge in highly publicized negative police-citizen encounters, contributing to the current crisis in police legitimacy. These encounters, mostly filmed and disseminated by citizens, provide a new type of vicarious experience through which the viewer can assess police-citizen interactions, potentially shaping their perceptions of the police.

Recently, there has been an upsurge in highly publicized negative police-citizen encounters, contributing to the current crisis in police legitimacy. These encounters, mostly filmed and disseminated by citizens, provide a new type of vicarious experience through which the viewer can assess police-citizen interactions, potentially shaping their perceptions of the police. These recordings have sparked national conversations and protests regarding police behavior and treatment of minority citizens. An area that has received less attention, however, is what effect viewing video recordings of less contentious police-citizen interactions has on public perceptions of police. To that end, this study seeks to address the knowledge gap through experimental methodology. Using actual footage of a variety of police-citizen encounters, this study examines the impact of viewing videos of police encounters on individuals' perceptions of police legitimacy, procedural justice, estimates of police misconduct, and their willingness to cooperate with police. Also examined are the impact these videos have on support for officer body-worn cameras and willingness to film the police. The findings indicate the impact of viewing police-citizen encounters on individual perceptions and attitudes are primarily linked to the content – whether positive, negative or neutral – of the video. Specifically, positive videos depicting procedurally just encounters increased perceptions of procedural justice, decreased estimations of police misconduct and increased support for officer body-worn cameras. Viewing negative videos, however, decreased perceptions of police legitimacy, distributive fairness, and procedural justice while increasing estimations of police misconduct and willingness to film the police in the future. The effects of the video encounters on perceptions of police were not lasting and were not stable when respondents were surveyed again two weeks later. Lasting effects were found for individuals’ self-reported willingness to film the police in the future. Given these findings, the process-based model of policing should consider also incorporating digital vicarious experiences when examining factors impacting perceptions of police.
ContributorsParry, Megan Marie (Author) / Wallace, Danielle M (Thesis advisor) / White, Michael D. (Committee member) / Katz, Charles (Committee member) / Arizona State University (Publisher)
Created2017
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Description
The role of the American police is to work for and with the communities they serve. The relationship between police and community, however, has not always been a positive one. In recent decades, police organizations throughout the United States have attempted various approaches to addressing the problem. Most recently, they

The role of the American police is to work for and with the communities they serve. The relationship between police and community, however, has not always been a positive one. In recent decades, police organizations throughout the United States have attempted various approaches to addressing the problem. Most recently, they have been focused on improving that relationship by enhancing their legitimacy. This practice is commonly known as the process-based model of policing: theoretically, a procedurally just interaction will enhance legitimacy, which in turn will enhance willingness to cooperate with the police. The benefit for police agencies in enhancing legitimacy lies in the idea that when the police are perceived as a legitimate entity, the public will be more likely to cooperate with them. Enhancing police legitimacy also offers benefits for the public, as this is preceded by a procedurally just interaction.

The goal of this dissertation is to assess the applicability of the process-based model of policing to an under-studied population: Hispanics and undocumented immigrants residing within Maricopa County, Arizona. The analysis for this dissertation uses data from two different sources: a sample of Maricopa County residents (n=854) and a sample of Maricopa County arrestees (n=2268). These data are used to assess three research questions. The first research question focuses on assessing the applicability of the process-based model of regulation as a theoretical framework to study this population. The second research question compares Hispanic and White respondents’ views of procedural justice, police legitimacy, and how these perceptions relate to their willingness to cooperate with the police. The last research question examines the differences between undocumented immigrants’ and U.S. citizens’ perceptions of procedural justice, police legitimacy, and how these perceptions relate to their willingness to cooperate with the police. In doing so, this study examined the convergent and discriminant validity of key theoretical constructs. Among several notable findings, the results show that the process-based model of regulation is a promising framework within which to assess perceptions of the police. However, the framework was only supported by the sample of arrestees. Implications for theory, practice, and suggestions for future research are discussed.
ContributorsNuño, Lidia (Author) / Katz, Charles M. (Thesis advisor) / Lopez, Vera (Thesis advisor) / White, Michael D. (Committee member) / Arizona State University (Publisher)
Created2017