To understand the role communication and effective management play in the project management field, virtual work was analyzed in two phases. Phase one consisted of gaining familiarity within the field of project management by interviewing three project managers who discussed their field of work, how it has changed due to Covid-19, approaches to communication and virtual team management, and strategies that allow for effective project management. Phase two comprised a simulation in which 8 ASU student volunteers were put into scenarios that required completing and executing a given project. Students gained project experience through the simulation and had an opportunity to reflect on their project experience.

Bob Francis grew up in Yuma, Arizona and graduated from ASU. After spending a year teaching high school in Yuma, he returned to ASU in 1970, starting in the Alumni Association. After a few years, he moved to the Office of Undergraduate Admissions where he spent most of his career. He retired in 2002.

Important / interesting parts of the interview include:
• The beginning of the Office of Undergraduate Admissions in Part 2
• The changing attitude about the role of the University in marketing itself to students and parents in Part 3
• The role of the Devils’ Advocates played in selling the University in Part 4
• The role Don Dotts and Christine Kajikawa Wilkinson played in Bob’s career in Part 6