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Description
The construction industry has accepted the uncertainty that is included with every project that is initiated. Because of the existing uncertainty, best practices with risk management are commonly recommended and educated to industry participants. However, the current status of the construction industry's ability to manage risk was found to be

The construction industry has accepted the uncertainty that is included with every project that is initiated. Because of the existing uncertainty, best practices with risk management are commonly recommended and educated to industry participants. However, the current status of the construction industry's ability to manage risk was found to be limited, unstructured, and inadequate. Furthermore, many barriers block organizations from implementing and improving risk management practices. A significant barrier with improving risk management methods is the lack of evidence that clearly demonstrates the need to improve risk management practices. Logical explanations of the benefits of risk management doesn't provide the necessary justification or motivation needed for many organizations to dedicate resources towards improving risk management.

Nevertheless, some organizations understand the importance of risk management practices and have begun to measure their risk maturity in order to identify weaknesses and improve risk management practices. Risk maturity measures the organization's ability and perceptions towards risk management. It is possible that many of the barriers to improving risk management would not exist if increased risk maturity was found to have a positive correlation with successful project performance.

The comprehensive hypothesis of the research is that increased risk maturity improves project performance. An exploratory study was conducted on data collected to identify measurable benefits with risk management. Quantitative and qualitative data was collected on 266 construction projects over a seven year period. Multiple statistical analyses were performed on the data and found a positive correlations between risk maturity and project performance. A positive correlations was found between customer satisfaction and contractors risk maturity. Additional findings from the recorded data included the increased ability to predict risks during construction projects within an organization. These findings provide clear reasoning for organizations to devote additional resources in which improve their risk management practices.
ContributorsPerrenoud, Anthony (Author) / Sullivan, Kenneth T. (Thesis advisor) / Weizel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management

Owner organizations in the architecture, engineering, and construction (AEC) industry are presented with a wide variety of project delivery approaches. Implementation of these approaches, while enticing due to their potential to save money, reduce schedule delays, or improve quality, is extremely difficult to accomplish and requires a concerted change management effort. Research in the field of organizational behavior cautions that perhaps more than half of all organizational change efforts fail to accomplish their intended objectives. This study utilizes an action research approach to analyze change message delivery within owner organizations, model owner project team readiness and adoption of change, and identify the most frequently encountered types of resistance from lead project members. The analysis methodology included Spearman's rank order correlation, variable selection testing via three methods of hierarchical linear regression, relative weight analysis, and one-way ANOVA. Key findings from this study include recommendations for communicating the change message within owner organizations, empirical validation of critical predictors for change readiness and change adoption among project teams, and identification of the most frequently encountered resistive behaviors within change implementation in the AEC industry. A key contribution of this research is the recommendation of change management strategies for use by change practitioners.
ContributorsLines, Brian (Author) / Sullivan, Kenneth (Thesis advisor) / Wiezel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Alternative Project Delivery Methods (APDMs), namely Design Build (DB) and Construction Manager at Risk (CMAR), grew out of the need to find a more efficient project delivery approach than the traditional Design Bid Build (DBB) form of delivery. After decades of extensive APDM use, there have been many studies focused

Alternative Project Delivery Methods (APDMs), namely Design Build (DB) and Construction Manager at Risk (CMAR), grew out of the need to find a more efficient project delivery approach than the traditional Design Bid Build (DBB) form of delivery. After decades of extensive APDM use, there have been many studies focused on the use of APDMs and project outcomes. Few of these studies have reached a level of statistical significance to make conclusive observations about APDMs. This research effort completes a comprehensive study for use in the horizontal transportation construction market, providing a better basis for decisions on project delivery method selection, improving understanding of best practices for APDM use, and reporting outcomes from the largest collection of APDM project data to date. The study is the result of an online survey of project owners and design teams from 17 states representing 83 projects nationally. Project data collected represents almost six billion US dollars. The study performs an analysis of the transportation APDM market and answers questions dealing with national APDM usage, motivators for APDM selection, the relation of APDM to pre-construction services, and the use of industry best practices. Top motivators for delivery method selection: the project schedule or the urgency of the project, the ability to predict and control cost, and finding the best method to allocate risk, as well as other factors were identified and analyzed. Analysis of project data was used to compare to commonly held assumptions about the project delivery methods, confirming some assumptions and refuting others. Project data showed that APDM projects had the lowest overall cost growth. DB projects had higher schedule growth. CMAR projects had low design schedule growth but high construction schedule growth. DBB showed very little schedule growth and the highest cost growth of the delivery methods studied. Best practices in project delivery were studied: team alignment, front end planning, and risk assessment were identified as practices most critical to project success. The study contributes and improves on existing research on APDM project selection and outcomes and fills many of the gaps in research identified by previous research efforts and industry leaders.
ContributorsBingham, Evan Dale (Author) / Gibson Jr., G. Edward (Thesis advisor) / El Asmar, Mounir (Thesis advisor) / Bearup, Wylie (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Recent studies have identified that contractors in the Saudi construction industry are not the main party that cause risks as owners and other parties have the major share of causing risks. However, with the identification that risks out of contractors’ control are a leading cause of low performance, there is

Recent studies have identified that contractors in the Saudi construction industry are not the main party that cause risks as owners and other parties have the major share of causing risks. However, with the identification that risks out of contractors’ control are a leading cause of low performance, there is a lack of efficient risk mitigation practices in Saudi to manage these risks. The main aim of this dissertation is to assess the current practices applied by contractors to minimize risk out of their control and develop a risk mitigation model to manage these risks. The main objectives of the study are: investigating the risks that are out of contractors’ control, assessing the contractors’ current risk mitigation and performance measurement practices, and finally developing and validating a risk mitigation model to minimize risks out of contractors’ control and measure performance of involved project parties. To achieve the study aim, a mixed methodological approach was adopted. Theoretical approaches were utilized to review previous research and to develop a conceptual risk mitigation framework followed by a practical approach that is considered with collecting data from contractors. The quantitative method was mainly used to meet the study objectives through distributing a survey in the form of a questionnaire. As a consolidation of the study findings, the top ranked risks that are out of contractors’ control were identified. Furthermore, the results identified that the contractors’ current risk management and performance measurement practices are not effective in minimizing projects risks caused by other parties and ineffective in measuring performance of all parties. The developed model focuses on increasing accountability of project parties through mitigating project parties’ activities and risks with measuring the deviations and identifying sources of deviations. Transparency is utilized in the model through sharing weekly updates of the activities and risks combined with updated information of performance measurements of all project parties. The study results showed that project risks can be minimized and projects’ performance can be increased if contractors shift their focus using the developed model from only managing their own activities and risks to managing all project parties’ activities and risks.
ContributorsAlgahtany, Mohammed (Author) / Sullivan, Kenneth (Thesis advisor) / Kashiwagi, Dean (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2018
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Description
The success or failure of projects is not determined only by procedures, tasks, and technologies, but also by the project team and its effectiveness. In order to lead project teams towards successful outcomes, project managers must maintain high quality relationships in the workplace. When looking at employees’ relationships in the

The success or failure of projects is not determined only by procedures, tasks, and technologies, but also by the project team and its effectiveness. In order to lead project teams towards successful outcomes, project managers must maintain high quality relationships in the workplace. When looking at employees’ relationships in the workplace, Social Exchange Theory introduces two types of exchanges: employee-organization and leader-member exchanges. While both types of exchanges focus exclusively on the employee’s longitudinal relationships, the interpersonal relationships among the team members are usually overlooked.

This research presents the results of a quantitative study of the interpersonal relationships of 327 project managers and assistant project managers in their workplace. Specifically, the study investigates if the quality of the relationship with particular stakeholders, such as one’s immediate supervisor (boss), peers, or subordinates, drives the individual’s quality of the relationship with other stakeholders.

Contrary to the expectations, in strictly hierarchical organizations (one direct supervisor), there is no significant correlation between the quality of relationships with the boss and the overall quality of the individual’s relationships. However, in the case of matrix organizations (two or three bosses), there are significant correlations between several variables such as the quality of the relationship, perceived importance and the time spent with each stakeholder, as well the inclination of the participant towards leadership actions. The driving relationship in matrix organizations is the one with “the most important peer”.
ContributorsK. Jamali, M. Hossein (Author) / Wiezel, Avi (Thesis advisor) / Sullivan, Kenneth T. (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2019
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Description
The demand for new highway infrastructure, the need to repair aging infrastructure, and the drive to optimize public expenditures on infrastructure have led transportation agencies toward alternative contracting methods (ACMs) such as design-build (DB) and construction manager/general contractor (CM/GC). U.S. transportation agencies have substantial experience with traditional design-bid-build delivery. To

The demand for new highway infrastructure, the need to repair aging infrastructure, and the drive to optimize public expenditures on infrastructure have led transportation agencies toward alternative contracting methods (ACMs) such as design-build (DB) and construction manager/general contractor (CM/GC). U.S. transportation agencies have substantial experience with traditional design-bid-build delivery. To promote ACMs, the Federal Highway Administration and the National Cooperative Highway Research Program (NCRHP) have published ACM guidance documents. However, the published material and research tend to focus on pre-award activities. The need for guidance on ACM post-award activities is confirmed in NCHRP’s request for a guidebook focusing on ACM contract administration (NCHRP 2016).

This dissertation fills the crucial knowledge gap in contract administration functions and tools for DB and CM/GC highway project delivery. First, this research identifies and models contract administration functions in DBB, CM/GC, and DB using integrated definition modeling (IDEF0). Second, this research identifies and analyzes DB and CM/GC tools for contract administration by conducting 30 ACM project case studies involving over 90 ACM practitioners. Recommendations on appropriate use regarding project phase, complexity, and size were gathered from 16 ACM practitioners. Third, the alternative technical concepts tool was studied. Data from 30 DB projects was analyzed to explore the timing of DB procurement and DB initial award performance in relation to the project influence curve. Types of innovations derived from ATCs are discussed. Considerable industry input at multiple stages grounds this research in professional practice.

Results indicate that the involvement of the contractor during the design phase for both DB and CM/GC delivery creates unique contract administration functions that need unique tools. Thirty-six DB and CM/GC tools for contract administration are identified with recommendations for effective implementation. While strong initial award performance is achievable in DB projects, initial award performance in this sample of projects is only loosely tied to the level of percent base design at procurement. Cost savings typically come from multiple ATCs, and innovations tend to be incremental rather than systemic, disruptive, or radical. Opportunity for innovation on DB highway projects is influenced by project characteristics and engaging the DB entity after pre-project planning.
ContributorsPapajohn, Dean (Author) / El Asmar, Mounir (Thesis advisor) / Gibson, G. Edward (Committee member) / Bearup, Wylie (Committee member) / Molenaar, Keith R. (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Planning efforts conducted during the early stages of a construction project, known

as front end planning (FEP), have a large impact on project success and significant

influence on the configuration of the final project. As a key component of FEP, front end

engineering design (FEED) plays an essential role in the overall success

Planning efforts conducted during the early stages of a construction project, known

as front end planning (FEP), have a large impact on project success and significant

influence on the configuration of the final project. As a key component of FEP, front end

engineering design (FEED) plays an essential role in the overall success of large industrial

projects. The primary objective of this dissertation focuses on FEED maturity and accuracy

and its impact on project performance. The author was a member of the Construction

Industry Institute (CII) Research Team (RT) 331, which was tasked to develop the FEED

Maturity and Accuracy Total Rating System (FEED MATRS), pronounced “feed matters.”

This dissertation provides the motivation, methodology, data analysis, research findings

(which include significant correlations between the maturity and accuracy of FEED and

project performance), applicability and contributions to academia and industry. A scientific

research methodology was employed in this dissertation that included a literature review,

focus groups, an industry survey, data collection workshops, in-progress projects testing,

and statistical analysis of project performance. The results presented in this dissertation are

based on input from 128 experts in 57 organizations and a data sample of 33 completed

and 11 on-going large industrial projects representing over $13.9 billion of total installed

cost. The contributions of this work include: (1) developing a tested FEED definition for

the large industrial projects sector, (2) determining the industry’s state of practice for

measuring FEED deliverables, (3) developing an objective and scalable two-dimensional

method to measure FEED maturity and accuracy, and (4) quantifying that projects with

high FEED maturity and accuracy outperformed projects with low FEED maturity and

accuracy by 24 percent in terms of cost growth, in relation to the approved budget.
ContributorsYussef, Abdulrahman (Author) / Gibson, Jr., G. Edward (Thesis advisor) / El Asmar, Mounir (Thesis advisor) / Bearup, Wylie (Committee member) / Wiezel, Avi (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Transportation systems in the U.S. are in a poor state of disrepair. A significant investment is needed to replace or rehabilitate current transportation infrastructure. Currently, transportation investments are lackluster with the recession of 2008 heavily impacting transportation spending, inciting deficits and budgetary cuts at state and federal government levels. As

Transportation systems in the U.S. are in a poor state of disrepair. A significant investment is needed to replace or rehabilitate current transportation infrastructure. Currently, transportation investments are lackluster with the recession of 2008 heavily impacting transportation spending, inciting deficits and budgetary cuts at state and federal government levels. As a result, policy makers and public officials are increasingly looking for innovative financing and alternative delivery methods to supplement traditional financing and delivery for transportation projects. Subsequently, the number of public-private partnerships (PPP or P3) has increased substantially over the last two decades.

There is a growing need to quantify the project performance and financial benefits of PPP. This dissertation fills this gap in knowledge by performing a comprehensive quantitative analysis of PPP project performance and financial sources for transportation projects in the U.S. This study’s specific research objectives are:

(1) Develop a solid baseline for comparison, comprised of non-PPP projects;

(2) Quantify PPP project cost and schedule performance; and

(3) Quantify private versus public financing sources of PPP.

A thorough literature review led to the development of a structured data collection process for PPP and comparable non-PPP projects. Financing data was collected and verified for a total of 133 ongoing and completed projects; while performance data was verified for a subset of 81 completed projects. Data analysis included regression analysis, descriptive statistics, inferential statistics and non-parametric statistical tests.

The results provide benchmarks for PPP project performance and financing sources. For the performance results, non-PPP projects have an average cost change of 8.46 percent and an average schedule change of -0.22 percent. PPP projects have an average cost change of 3.04 percent and average schedule change of 1.38 percent. Statistical analysis showed cost change for PPP projects were superior to that of non-PPP; however, schedule change differences were not significant. For the financing results, private financing totaled 44.5 percent while public financing totaled 55.5 percent. This result shows private financing can be used to leverage public financing with close to a one-to-one ratio and that PPP has the potential to double the amount of infrastructure delivered to the public.
ContributorsRamsey, David Wayne (Author) / El Asmar, Mounir (Thesis advisor) / Kaloush, Kamil (Committee member) / Gibson, Jr., G. Edward (Committee member) / Arizona State University (Publisher)
Created2016
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Description
Entering a new market in the construction industry is a complex task. Although many contractors have experienced the benefits of expanding their market offerings, many more have had unsuccessful experiences causing hardship for the entire organization. Standardized decision-making processes can help to increase the likelihood of success, but

Entering a new market in the construction industry is a complex task. Although many contractors have experienced the benefits of expanding their market offerings, many more have had unsuccessful experiences causing hardship for the entire organization. Standardized decision-making processes can help to increase the likelihood of success, but few specialty contractors have taken the time to develop a formal procedure. According to this research, only 6 percent of survey respondents and 7 percent of case study participants from the sheet metal industry have a formal decision process. Five sources of data (existing literature, industry survey, semi-structured interviews, factor prioritization workshops, and expert panel discussions) are consulted to understand the current market entry decision-making practices and needs of the sheet metal industry. The data help to accomplish three study objectives: (1) determine the current processes and best practices used for market entry decision-making in the sheet metal industry, (2) identify motivations leading to market entry by sheet metal contractors, and (3) develop a standardized decision process that improves market entry decision outcomes. Grounded in a firm understanding of industry practices, a three-phased decision-making framework is created to provide a structured approach to guide contractors to an informed decision. Four industry leaders with over 175 years of experience in construction reviewed and applied every step of the framework to ensure it is practical and easy to use for contractors.
ContributorsSullivan, Jera J (Author) / El Asmar, Mounir (Thesis advisor) / Gibson, G Edward (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2016
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Description
Despite advancements in construction and construction-related technology, capital project performance deviations, typically overruns, remain endemic within the capital projects industry. Currently, management is generally unaware of the current status of their projects, and thus monitoring and control of projects are not achieved effectively. In an ever-increasing competitive industry

Despite advancements in construction and construction-related technology, capital project performance deviations, typically overruns, remain endemic within the capital projects industry. Currently, management is generally unaware of the current status of their projects, and thus monitoring and control of projects are not achieved effectively. In an ever-increasing competitive industry landscape, the need to deliver projects within technical, budgetary, and schedule requirements becomes imperative to sustain a healthy return on investment for the project stakeholders. The fact that information lags within the capital projects industry has motivated this research to find practices and solutions that facilitate Instantaneous Project Controls (IPC).

The author hypothesized that there are specific practices that, if properly implemented, can lead to instantaneous controls of capital projects. It is also hypothesized that instantaneous project controls pose benefits to project performance. This research aims to find practices and identify benefits and barriers to achieving a real-time mode of control. To achieve these objectives, several lines of inquiry had to be pursued. A panel of 13 industry professionals and three academics collaborated on this research project. Two surveys were completed to map the current state of project control practices and to identify state-of-the-art or ideal processes. Ten case studies were conducted within and outside of the capital projects industry to identify practices for achieving real-time project controls. Also, statistical analyses were completed on retrospective data for completed capital projects in order to quantify the benefits of IPC. In conclusion, this research presents a framework for implementing IPC across the capital projects industry. The ultimate output from this research is procedures and recommendations that improve project controls processes.
ContributorsAbbaszadegan, Amin (Author) / Grau Torrent, David (Thesis advisor) / El Asmar, Mounir (Committee member) / Gibson, Jr., G. Edward (Committee member) / Arizona State University (Publisher)
Created2016