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Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.

ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks,

Inspired by "A Work-Centered Approach to System User-Evaluation" by Roth (2021) and UX design principles, this thesis project aims to determine the usability levels of the ASU Class Search System to locate pain points and provide appropriate recommendations. The ASU class search system allows students to complete the necessary tasks, but the user experience is frustrating due to unnecessary scrolling, clicking, and searching. The user evaluation confirms that some improvements could be made to the class search system to improve its utility and usability. The main improvements suggested in this work address filter and navigation inconsistencies, an overwhelming amount of scroll real estate, minor design inconsistencies, minor jargon and content inconsistencies, scroll stoppers, and guide support.
ContributorsRoty, Laura (Author) / Stambler, Mollie (Thesis director) / Breaux, Kassidy (Committee member) / Barrett, The Honors College (Contributor) / Human Systems Engineering (Contributor)
Created2023-05
Description
Society is developing at an exponential rate and engineers have become the pioneers of great technical breakthroughs; however, these revolutionary products can only become usable for the public if it is designed with the users in mind. User experience (UX) is the pinnacle of creating value for the user and

Society is developing at an exponential rate and engineers have become the pioneers of great technical breakthroughs; however, these revolutionary products can only become usable for the public if it is designed with the users in mind. User experience (UX) is the pinnacle of creating value for the user and an emphasis on UX can greatly increase company accessibility and legacy. One way to do this is through interactive chatbots that are available at all hours. Chatbots are becoming more mainstream for businesses' websites to improve the user experience by giving instantaneous relief to customers with pressing questions. Especially for new initiatives, providing chatbots that are constantly available to educate potential users on the company will drive more traffic. The motivation behind this project was to create the best fitting chatbot, namely AishaBot, for the start-up Aisha Comfortable Coliving Inc. whose fun personality and educational tone speaks to the company demographic. After understanding the demographic, dialogues were written for the chatbot with a specific tone and sentiment to engage the users. In order to assess the effectiveness of the dialogue, 15 female participants were recruited to partake in the study, assessing their overall experience with the purpose of gaining feedback and refining the chatbot. Participants were asked to complete 5 tasks and the majority completed 95% of the tasks successfully, resulting in an overall positive user experience. The participants communicated with and received the tone of the dialogues very well from AishaBot. Along with this, a better understanding was gained on how to alter key words and how the participants from different age ranges went about asking their questions.
ContributorsSalahudeen, Afsana (Author) / Ngov, Justin (Co-author) / Elena Chavez-Echeagaray, Maria (Thesis director) / ElSherbiny, Aisha (Committee member) / Barrett, The Honors College (Contributor) / Arts, Media and Engineering Sch T (Contributor) / Computer Science and Engineering Program (Contributor)
Created2022-12
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Description
The relationship between user experience, learning, and psychology is complex. There are many rules and concepts that guide experience design. It is likely that some of the guidance is valid whereas other guidance is not. This explores some of that guidance and evaluates how they are linked to learning. Do

The relationship between user experience, learning, and psychology is complex. There are many rules and concepts that guide experience design. It is likely that some of the guidance is valid whereas other guidance is not. This explores some of that guidance and evaluates how they are linked to learning. Do the guidance’s made 25, 50, 100 years ago still hold true today? Additionally, the psychological background behind the way someone holds memory is important. Knowing how information is stored and processed helps educators provide the best learning experience possible. With an eye toward perception and cognition, this paper examines the relevance of the various pieces of guidance. The results suggest that, overall, this guidance is still valid and valuable to current learning trends and designs. This suggests that user experience designers for education need to pay attention to the guidance provided by psychology when designing learning management systems, placing content in a course, and choosing which aesthetics to follow.
ContributorsLapujade, Lily Ann (Author) / Branaghan, Russell (Thesis director) / Roscoe, Rod (Committee member) / Human Systems Engineering (Contributor, Contributor) / College of Integrative Sciences and Arts (Contributor) / Barrett, The Honors College (Contributor)
Created2020-05