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ABSTRACT Research has shown that the manner in which people are treated in their interactions with agents of the criminal justice system matters. People expect criminal justice officials to treat them fairly and with honesty and respect, which is the basis for procedural justice. When people are treated

ABSTRACT Research has shown that the manner in which people are treated in their interactions with agents of the criminal justice system matters. People expect criminal justice officials to treat them fairly and with honesty and respect, which is the basis for procedural justice. When people are treated in a procedurally just and equitable manner they will view the system as legitimate and will be more likely to voluntarily comply and cooperate with legal system directives. People who have personal or vicarious experiences of unfair or unjust interactions with the legal system tend to view the system as less legitimate and are less likely to comply and cooperate when they have contact with representatives of the system. This study examines a random sample of 337 arrestees in Maricopa County, Arizona who have been interviewed as a part of the Arizona Arrestee Reporting Information Network. Descriptive statistics and regression analysis are used to examine views of the procedural justice experienced by arrestees during arrest, perceptions of police legitimacy by arrestees, voluntary compliance to the law, and voluntary cooperation with police. Results of the study show that perceptions of legitimacy work through procedural justice, and that procedurally just interactions with police mediate racial effects on views of legitimacy. Views of procedural justice and legitimacy increase cooperation. No variables in this study were significantly related to compliance.
ContributorsJorgensen, Cody (Author) / Ready, Justin (Thesis advisor) / White, Michael (Committee member) / Katz, Charles (Committee member) / Arizona State University (Publisher)
Created2011
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It is hypothesized that procedural justice influences citizens' satisfaction with the police. An alternative argument holds that police performance measures, such as perceptions of crime and safety, are more salient. This study empirically investigates the predictive validity of both theoretical arguments. Using mail survey data from 563 adult residents from

It is hypothesized that procedural justice influences citizens' satisfaction with the police. An alternative argument holds that police performance measures, such as perceptions of crime and safety, are more salient. This study empirically investigates the predictive validity of both theoretical arguments. Using mail survey data from 563 adult residents from Monroe County, Michigan, a series of linear regression equations were estimated. The results suggest that procedural justice is a robust predictor of satisfaction with police. In contrast, several police performance measures failed to predict satisfaction with police. Overall, these findings support Tyler and Huo's (2002) contention that judgments regarding whether police exercise their authority in a procedurally-just fashion influence citizens' satisfaction with police more than fear of crime, perceptions of disorder, and the like.
ContributorsSmith, Stacey (Author) / Reisig, Michael D (Thesis advisor) / Ready, Justin (Committee member) / Holtfreter, Kristy (Committee member) / Arizona State University (Publisher)
Created2012
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Description
Effectiveness and efficiency of the police have been contentious topics from the public perspective. Police departments have developed policies to help better their patrol officers' effectiveness on the streets in both quality and timeliness. Although there have been few recent studies about the response time of officers to calls for

Effectiveness and efficiency of the police have been contentious topics from the public perspective. Police departments have developed policies to help better their patrol officers' effectiveness on the streets in both quality and timeliness. Although there have been few recent studies about the response time of officers to calls for service, this is a subject that should not go overlooked. As an important aspect to the patrol officer's repertoire, response time can have effects on the community and its perception on the police. This study uses a multi-level modeling approach to examine the effects of incident and neighborhood factors on police response time within a medium size Southwest city. Police departments use a scale to determine the priority of a call for service, commonly referred to as the PRI. This index scale was found to have the most effect on the response times, while a few cyclical patterns were obtained of level 1 variables. Neighborhood characteristics showed significant effects, measuring structural disadvantage, however, caution should be used in generalizing these findings to other public jurisdictions.
ContributorsSullivan, Eamon (Author) / Ready, Justin (Thesis advisor) / Wallace, Danielle (Committee member) / Katz, Charles (Committee member) / Arizona State University (Publisher)
Created2012