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- All Subjects: management
- Creators: Lange, Donald
- Creators: Hoetker, Glenn
- Member of: Theses and Dissertations
Description
Over the past several decades, social network remains the most prevalent and prominent in the strategy and organization theory literature. However, despite the considerable research attention scholars devoted to exploring the implications and mechanisms of social ties and networks in management and organizational contexts, the following question has largely remained understudied: To what extent can top managers' personal ties and networks actually contribute to their firms? This thesis will strive to explore this research question by theoretically highlighting three logically consequent managerial decisions: (1) "When"--when will top managers choose to use their personal ties and networks in their firms; (2) "How"--will top managers use their managerial ties and networks to serve the best interest of their firms or to satisfy their self-interests; and (3) "So what" --how would the decision of using managerial ties and networks to benefit their firms influence other decisions of the firms. Using both primary data and archival information from Chinese firms, I will empirically test the step-wise framework. I expect this thesis to contribute to both strategic leadership and social network research and management practices.
ContributorsJiang, Han (Author) / Cannella, Albert A. (Thesis advisor) / Hoetker, Glenn (Committee member) / Mesquita, Luiz F. (Committee member) / Devers, Cynthia E. (Committee member) / Arizona State University (Publisher)
Created2014
Description近20年,中国品牌零售业的快速发展使其成为全球第三大零售市场。消费者的需求量在大幅增长，对于本土企业来说，机遇与挑战并存。
对于连锁型品牌零售企业，员工是其产品和服务的载体。而如何做好不同层次的人员的激励体系，并得以踏实的落实和执行，是企业经营中非常关键的环节，也是品牌零售企业在竞争中获取优势的根本保证。另外，由于连锁零售企业基层员工流动性大、总体素质较低，如何对这部分员工实施有效的绩效考核,成为很多连锁零售企业管理人员面临的一个难题。
本文将长期和短期激励作为主要的研究内容。从整体国内企业来看，运转良好的绩效考评体系并不多，大部分企业的绩效考评体系只注重短期激励而忽视了长期激励的作用，绩效考评关注的是目标的实现，与员工的发展相脱节。因此，如何做好品牌企业的激励体系，如何在人才竞争中取得先机，并最大化企业利润，是本文研究的重心。
目前的研究空白在于对连锁型店铺的激励绩效。而考虑到品牌零售中的连锁经营往往涉及到成百上千家门店，涉及到的从业人数较多，因而对门店的激励绩效的成败是关系到企业整体激励绩效好坏的关键。
本文对激励绩效方案的相关理论进行回顾、分析与总结，从委托代理理论、激励理论、交易成本理论和产权理论入手，分析连锁型品牌零售企业的激励绩效特点。连锁型品牌零售企业合伙制本质上与特许经营精神及设计理念一致，而想要改进的正是特许经营中加盟店与总部的博弈与消耗，形成利益共同体，达到企业价值最大化的目标。
通过连锁型品牌零售企业绩效激励的真实案例（永辉超市合伙人制度、拉夏贝尔店铺合伙人制度、康奈零投入型与交股金型两种店铺合伙人制度）分析得出风险共担、超额利润分成的合伙人制度在连锁型品牌零售企业激励绩效方案设计中的可行性及意义，并从中发现了已有实践存在的问题，并提出建议。
店铺合伙人制度激励店长、提高单店销售业绩、减少交易成本、提高管理效率的正向作用毋庸置疑，建议在实践中积极推行与完善。
对于连锁型品牌零售企业，员工是其产品和服务的载体。而如何做好不同层次的人员的激励体系，并得以踏实的落实和执行，是企业经营中非常关键的环节，也是品牌零售企业在竞争中获取优势的根本保证。另外，由于连锁零售企业基层员工流动性大、总体素质较低，如何对这部分员工实施有效的绩效考核,成为很多连锁零售企业管理人员面临的一个难题。
本文将长期和短期激励作为主要的研究内容。从整体国内企业来看，运转良好的绩效考评体系并不多，大部分企业的绩效考评体系只注重短期激励而忽视了长期激励的作用，绩效考评关注的是目标的实现，与员工的发展相脱节。因此，如何做好品牌企业的激励体系，如何在人才竞争中取得先机，并最大化企业利润，是本文研究的重心。
目前的研究空白在于对连锁型店铺的激励绩效。而考虑到品牌零售中的连锁经营往往涉及到成百上千家门店，涉及到的从业人数较多，因而对门店的激励绩效的成败是关系到企业整体激励绩效好坏的关键。
本文对激励绩效方案的相关理论进行回顾、分析与总结，从委托代理理论、激励理论、交易成本理论和产权理论入手，分析连锁型品牌零售企业的激励绩效特点。连锁型品牌零售企业合伙制本质上与特许经营精神及设计理念一致，而想要改进的正是特许经营中加盟店与总部的博弈与消耗，形成利益共同体，达到企业价值最大化的目标。
通过连锁型品牌零售企业绩效激励的真实案例（永辉超市合伙人制度、拉夏贝尔店铺合伙人制度、康奈零投入型与交股金型两种店铺合伙人制度）分析得出风险共担、超额利润分成的合伙人制度在连锁型品牌零售企业激励绩效方案设计中的可行性及意义，并从中发现了已有实践存在的问题，并提出建议。
店铺合伙人制度激励店长、提高单店销售业绩、减少交易成本、提高管理效率的正向作用毋庸置疑，建议在实践中积极推行与完善。
ContributorsZheng, Laili (Author) / Pei, Ker-Wi (Thesis advisor) / Chen, Xinlei (Committee member) / Zhu, Hongquan (Committee member) / Arizona State University (Publisher)
Created2019
Description
Unethical behavior is a phenomenon that is unavoidable in the workplace. Ethical transgressors, when caught, often receive feedback regarding their actions. Though such moral feedback—feedback that is in response to an ethical transgression—may be aimed at curtailing future unethical behavior, I seek to demonstrate that under certain conditions, moral feedback may promote subsequent unethical behavior. Specifically, I propose that moral intensity and affective tone are two primary dimensions of moral feedback that work together to affect ethical transgressor moral disengagement and future behavior. The notion of moral disengagement, which occurs when self-regulatory systems are deactivated, may account for situations whereby individuals perform unethical acts without associated guilt. Despite the burgeoning literature on this theme, research has yet to examine whether feedback from one individual can influence another individual’s moral disengagement. This is surprising considering the idea of moral disengagement stems from social cognitive theory which emphasizes the role that external factors have in affecting behavior. With my dissertation, I draw from research primarily in social psychology to explore how moral feedback affects transgressor moral disengagement. To do so, I develop a typology of moral feedback and test how each moral feedback type affects transgressor future behavior through moral disengagement.
ContributorsBalven, Rachel McCullagh (Author) / Lange, Donald (Thesis advisor) / Wellman, Ned (Committee member) / Welsh, David (Committee member) / Arizona State University (Publisher)
Created2018
Description最近几十年对高管人员个人特征的研究成为组织战略决策领域的重要议题，但其中对
于高管人员的心理感受却几乎从未触及。心理学研究表明，心理感受会很大程度上影响人
的行为。荣耀感，作为最主要的一种与自我意识相关的心理感受，对于工作行为和结果的
影响都非常大。因而，研究企业高管的荣耀感，对理解和预测他们的行为，进而对预测其
个人意志扮演重要角色的公司战略决策有显著意义。
本论文对企业高管的荣耀感进行了系统研究。通过两个研究，中国企业高管的问卷
调查数据，回答了两个问题：1. 企业高管工作荣耀感的内涵是什么？2. 企业高管荣耀感
的高低如何影响其在公司中的战略决策。具体而言，通过 6 人深度访谈和 50 人的开放式
问题问卷的定性研究提炼了企业高管荣耀感的双维度模型，即世俗荣耀感和神圣荣耀感，
202 名企业高管样本的问卷开发了信度和效度达标的两种荣耀感的测量量表（研究一）；
运用 159 名企业高管的问卷数据（研究二）检验了有关两种荣耀感影响公司战略变革意愿
和行为，以及社会创新的不同作用及其边界条件的理论模型和假设。
本研究的主要结论是：
1. 企业高管的世俗荣耀感和神圣荣耀感均正向影响企业战略主动性、战略变革，以
及社会创新战略，其中神圣荣耀感相比世俗荣耀感，对于公司社会创新战略的影响效应更
大；2.企业高管神圣的荣耀感，相比世俗荣耀刚对公司战略主动性的积极作用，受到其感
知到的基于政策环境变化的心理契约违背的影响更大，而世俗的荣耀感，相比神圣荣耀感
对公司社会创新的正向作用，受到其感知到的基于政策环境变化的心理契约违背的影响更
大。
本论文对战略领导力的研究做出了重要贡献。战略管理研究越来越多地关注人的因
素，尤其是企业高管对企业决策、行为以及绩效的影响，但以往对高阶的研究都集中在对
高管人员认知、背景及经验的探讨，本论文首次聚焦于高管人员的情感体验，通过强调高
管人员的荣耀感对组织战略决策的重要性，本研究大大地扩展了战略领导的研究范畴。
论文从心理学的视角出发，首次从内容和来源视角区分荣耀感的两种类型，对原先
从表现形式（momentary experiences and chronic dispositional tendencies）对荣耀感的
分类是个补充，对心理学领域有关荣耀感的研究做出了贡献。本文创造性地将荣耀感的研
究扩展到了企业管理中的高级管理人员，显著地提高了有关个体荣耀感受的理论与管理学
领域理论和实践运用的相关性。
于高管人员的心理感受却几乎从未触及。心理学研究表明，心理感受会很大程度上影响人
的行为。荣耀感，作为最主要的一种与自我意识相关的心理感受，对于工作行为和结果的
影响都非常大。因而，研究企业高管的荣耀感，对理解和预测他们的行为，进而对预测其
个人意志扮演重要角色的公司战略决策有显著意义。
本论文对企业高管的荣耀感进行了系统研究。通过两个研究，中国企业高管的问卷
调查数据，回答了两个问题：1. 企业高管工作荣耀感的内涵是什么？2. 企业高管荣耀感
的高低如何影响其在公司中的战略决策。具体而言，通过 6 人深度访谈和 50 人的开放式
问题问卷的定性研究提炼了企业高管荣耀感的双维度模型，即世俗荣耀感和神圣荣耀感，
202 名企业高管样本的问卷开发了信度和效度达标的两种荣耀感的测量量表（研究一）；
运用 159 名企业高管的问卷数据（研究二）检验了有关两种荣耀感影响公司战略变革意愿
和行为，以及社会创新的不同作用及其边界条件的理论模型和假设。
本研究的主要结论是：
1. 企业高管的世俗荣耀感和神圣荣耀感均正向影响企业战略主动性、战略变革，以
及社会创新战略，其中神圣荣耀感相比世俗荣耀感，对于公司社会创新战略的影响效应更
大；2.企业高管神圣的荣耀感，相比世俗荣耀刚对公司战略主动性的积极作用，受到其感
知到的基于政策环境变化的心理契约违背的影响更大，而世俗的荣耀感，相比神圣荣耀感
对公司社会创新的正向作用，受到其感知到的基于政策环境变化的心理契约违背的影响更
大。
本论文对战略领导力的研究做出了重要贡献。战略管理研究越来越多地关注人的因
素，尤其是企业高管对企业决策、行为以及绩效的影响，但以往对高阶的研究都集中在对
高管人员认知、背景及经验的探讨，本论文首次聚焦于高管人员的情感体验，通过强调高
管人员的荣耀感对组织战略决策的重要性，本研究大大地扩展了战略领导的研究范畴。
论文从心理学的视角出发，首次从内容和来源视角区分荣耀感的两种类型，对原先
从表现形式（momentary experiences and chronic dispositional tendencies）对荣耀感的
分类是个补充，对心理学领域有关荣耀感的研究做出了贡献。本文创造性地将荣耀感的研
究扩展到了企业管理中的高级管理人员，显著地提高了有关个体荣耀感受的理论与管理学
领域理论和实践运用的相关性。
ContributorsZhou, Jun (Author) / Tsui, Anne (Thesis advisor) / Zhu, Hongquan (Thesis advisor) / Qian, Jun (Committee member) / Arizona State University (Publisher)
Created2018
Description
This thesis consists of three projects employing complexity economics methods to explore firm dynamics. The first is the Firm Ecosystem Model, which addresses the institutional conditions of capital access and entrenched competitive advantage. Larger firms will be more competitive than smaller firms due to efficiencies of scale, but the persistence of larger firms is also supported institutionally through mechanisms such as tax policy, capital access mechanisms and industry-favorable legislation. At the same time, evidence suggests that small firms innovate more than larger firms, and an aggressive firm-as-value perspective incentivizes early investment in new firms in an attempt to capture that value. The Ecological Firm Model explores the effects of the differences in innovation and investment patterns and persistence rates between large and small firms.
The second project is the Structural Inertia Model, which is intended to build theory around why larger firms may be less successful in capturing new marketshare than smaller firms, as well as to advance fitness landscape methods. The model explores the possibility that firms with larger scopes may be less effective in mitigating the costs of cooperation because conditions may arise that cause intrafirm conflicts. The model is implemented on structured fitness landscapes derived using the maximal order of interaction (NM) formulation and described using local optima networks (LONs), thus integrating these novel techniques.
Finally, firm dynamics can serve as a proxy for the ease at which people can voluntarily enter into the legal cooperative agreements that constitute firms. The third project, the Emergent Firm model, is an exploration of how this dynamic of voluntary association may be affected by differing capital institutions, and explores the macroeconomic implications of the economies that emerge out of the various resulting firm populations.
The second project is the Structural Inertia Model, which is intended to build theory around why larger firms may be less successful in capturing new marketshare than smaller firms, as well as to advance fitness landscape methods. The model explores the possibility that firms with larger scopes may be less effective in mitigating the costs of cooperation because conditions may arise that cause intrafirm conflicts. The model is implemented on structured fitness landscapes derived using the maximal order of interaction (NM) formulation and described using local optima networks (LONs), thus integrating these novel techniques.
Finally, firm dynamics can serve as a proxy for the ease at which people can voluntarily enter into the legal cooperative agreements that constitute firms. The third project, the Emergent Firm model, is an exploration of how this dynamic of voluntary association may be affected by differing capital institutions, and explores the macroeconomic implications of the economies that emerge out of the various resulting firm populations.
ContributorsApplegate, Joffa Michele (Author) / Janssen, Marcus A (Thesis advisor) / Hoetker, Glenn (Committee member) / Johnston, Erik W., 1977- (Committee member) / Shutter, Shade (Committee member) / Arizona State University (Publisher)
Created2018
Description
This dissertation explores the determinants of Chief Executive Officer (CEO) perquisites, i.e., nonmonetary compensation offered to particular employees and not essential to the accomplishment of a CEO’s duties. While the current CEO perquisite literature has focused on understanding the economic determinants of CEO perquisites, I study the social-psychological determinants of perquisites. Specifically, I propose that organizational status is positively associated with CEO perquisites. The status literature suggests that high-status organizations derive benefits from status and status signals, while agency theory proposes that perquisites are a way for CEOs to extract private rents. Therefore, I posit that for high-status organizations, the benefits derived from certain CEO perquisites may negate the costs associated with those perquisites. I examine a specific CEO perquisite: the mandatory use of corporate aircraft for personal travel. Prior research and the popular press suggest that this perquisite is often seen not only as a status signal but also as an agency cost. Accordingly, I hypothesize that higher status organizations and organizations with higher status directors are more likely than lower status organizations or organizations with lower status directors to mandate their CEOs to use corporate aircraft for personal travel. I also propose that the effect is stronger for low- or high-status organizations than for middle-status organizations. In addition, I hypothesize five contingencies moderating the above relationships. I examine hypothesized relationships using a sample of S&P 500 organizations, and I find support for many of my hypotheses. This dissertation contributes to both status and executive compensation literature.
ContributorsKalm, Matias (Author) / Cannella, Albert (Thesis advisor) / Semadeni, Matthew (Thesis advisor) / Lange, Donald (Committee member) / Arizona State University (Publisher)
Created2019
Description
Agglomeration research has investigated a key research question, i.e., why do firms in a specific industry co-locate geographically? In the agglomeration literature, it has been assumed that each firm has one business establishment in a cluster such that firms always co-locate with competitors. However, it is often observed that firms operate several business establishments in a cluster, so they co-locate not only with competitors (i.e., inter-firm agglomeration) but also with their own business establishments (i.e., intra-firm agglomeration). While inter-firm agglomeration is a counterpart to the traditional concept of agglomeration, intra-firm agglomeration is a new concept in agglomeration research. The separation between intra-firm and inter-firm agglomeration raises two research questions – 1) how does intra-firm agglomeration differ from inter-firm agglomeration? and 2) do firms decide their locations for intra-firm vs. inter-firm agglomeration differently? These questions actually extend the key question in agglomeration research into a new setting in which firms have several business establishments in a cluster. I proposed that firms can extract more benefits but neutralize more threats from agglomeration through intra-firm agglomeration than through inter-firm agglomeration. I further developed research hypotheses to test this argument in a research context in which multi-unit firms decide their new establishments’ distances to competitors and their other establishments at the same time. The hypotheses received empirical support in an empirical setting in which 10 large multi-unit hotel firms established new hotels in 20 U.S. cities, and several supplementary analyses show that these results are robust.
ContributorsWoo, Hyun-Soo (Author) / Cannella, Albert (Thesis advisor) / Hoetker, Glenn (Committee member) / Mesquita, Luiz (Committee member) / Arizona State University (Publisher)
Created2016
Description
The study explores the differing roles that a top management team (TMT) and a board play in providing a firm the knowledge to improve its absorptive capacity. Building on the distinction between potential and realized absorptive capacity, initially posited by Zahra and George (2002), I argue that a firm's board of directors and its TMT both act to fill the critical role of knowledge gatekeepers identified by Cohen and Levinthal (1990). But, they play different roles in a firm's efforts to acquire, assimilate, transform and exploit novel information. The engagement of board members with environmental planning through personal experiences as well as prior and current ties shapes the ability of the firm to acquire (i.e., identify and obtain) and assimilate (i.e., analyze, understand, and evaluate) valuable external knowledge. However, because they lack the required in-depth knowledge of the firm's internal operations, they are unable to complete the gatekeeping role. The latter stages of that role depend on the abilities of the TMT to transform (i.e., internalize and converse) and exploit (i.e., use and implement) that knowledge, which depends heavily on their engagement with environmental activities through prior experiences. Thus, the board and TMT are only able to fulfill the roles of knowledge gatekeeper collectively. I develop a set of hypotheses from this core proposition, which I test using the participation of U.S. firms in the Carbon Disclosure Project (CDP). Extremely detailed data on 354 firms from 2008 to 2015 allows me to examine multiple sequential processes, including the decision to participate in the CDP performance relative to the core CDP goal, current internal systems, policies as well as plans, and capabilities to breakdown emissions along various production processes to reduce greenhouse gas emissions.
ContributorsKim, Jisun (Author) / Hoetker, Glenn (Thesis advisor) / Cannella Jr., Albert A (Committee member) / Zhu, David H (Committee member) / Arizona State University (Publisher)
Created2018
Description
How do firms differentiate themselves from others, and how do audiences respond to their distinctiveness? Optimal distinctiveness theory suggests that an intermediate level of distinctiveness in a single point or a balance in the level of distinctiveness across multiple points is most beneficial to a firm as it addresses both competition and conformity pressures. However, empirical studies have found positive, inverted U-shaped, and U-shaped relationships between distinctiveness and audience evaluation. Using CSR strategy as a research context, I develop a theory of two forms of distinctiveness—positioning distinctiveness and topic distinctiveness—and explore each form’s unique and interactive effect on audience evaluation. Building on cognitive categorization research, I argue that positioning distinctiveness, or the extent to which the pattern of resource allocation across an established set of strategic decisions differs from that of category prototypes, will have a positive relationship with subsequent audience evaluation. However, topic distinctiveness, or the extent to which a firm differentiates itself from others by introducing new practices to its category, will show an inverted U-shaped relationship with audience evaluation. I also examine how positioning distinctiveness moderates the effect of topic distinctiveness and predict that audiences will assess a firm’s topic distinctiveness more positively when a firm has a high level of positioning distinctiveness in its main topic domain. In addition, I investigate how strategic distinctiveness in business strategy and environmental-level factors moderate the effects of positioning and topic distinctiveness by influencing audiences’ demands for differentiation and conformity. Utilizing the sample of S&P 500 firms from 2001 to 2018, I empirically examine the hypothesized relationships. By analyzing annual CSR reports using state-of-the-art natural language programming and topic modeling techniques, I develop a novel measure of topic distinctiveness in CSR strategy. This dissertation contributes to the optimal distinctiveness literature by simultaneously examining multiple forms of distinctiveness and by unpacking the conditions under which demands for conformity and differentiation may vary.
ContributorsPark, Eunyoung (Author) / Lange, Donald (Thesis advisor) / Bundy, Jonathan (Committee member) / Semadeni, Matthew (Committee member) / Arizona State University (Publisher)
Created2022
Description
Scholars have been studying firm innovation as a process or an outcome. Recently a couple of studies have examined the less tangible aspect of firm innovation, that is, a firm’s reputation for innovation, and have suggested that reputation for innovation is a distinct resource. However, these studies have never dug deeper to uncover the mechanism of this reputation. As a result, it is unclear how this reputation is built, maintained, or utilized. Innovation, as a form of creative destruction, is associated with uncertainty, complexity, conflict, and setback. It is thus expected that the characteristics of innovation may endow reputation for innovation with distinctive organizational implications. Yet no systematic study that integrates innovation research with reputation research exists. The purpose of the dissertation is to provide a general theory that systematically explores the antecedents, outcomes, and nature of reputation for innovation. In the first chapter, I provide a literature review of reputation multiplicity and introduce a configurational framework that maps each reputation into the following facets: actor, attribute, audience, intermediary, and valence. In the second chapter, I integrate innovation research into reputation research to build a general theory of reputation for innovation and further conclude that reputation for innovation has a paradoxical nature, since it is easy to manipulate but hard to sustain. In the last chapter, I study how a firm’s reputation for innovation impacts its response strategy for a negative event: being sued for patent infringements. I propose and find that a firm’s reputation for innovation has differential effects on its response strategies for patent litigation initiated by different parties. By providing an integrative literature review, a conceptual framework, and an empirical verification of reputation for innovation, the dissertation builds a solid foundation for future research.
ContributorsLi, Fei (Author) / Semadeni, Matthew (Thesis advisor) / Bundy, Jonathan (Committee member) / Lange, Donald (Committee member) / Arizona State University (Publisher)
Created2021