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- All Subjects: Supply Chain Management
Description
Millennials are the group of people that make up the newer generation of the world's population and they are constantly surrounded by technology, as well as known for having different values than the previous generations. Marketers have to adapt to newer ways to appeal to millennials and secure their loyalty since millennials are always on the lookout for the next best thing and will "trade up for brands that matter, but trade down when brand value is weak", it poses a challenge for the marketing departments of companies (Fromm, J. & Parks, J.). The airline industry is one of the fastest growing sectors as "the total number of people flying on U.S. airlines will increase from 745.5 million in 2014 and grow to 1.15 billion in 2034," which shows that airlines have a wider population to market to, and will need to improve their marketing strategies to differentiate from competitors (Power). The financial sector also has a difficult time reaching out to millennials because "millennials are hesitant to take financial risks," as well as downing in college debt, while not making as much money as previous generations (Fromm, J. & Parks, J.). By looking into the marketing strategies, specifically using social media platforms, of the two industries, an understanding can be gathered of what millennials are attracted to. Along with looking at the marketing strategies of financial and airline industries, I looked at the perspectives of these industries in different countries, which is important to look at because then we can see if the values of millennials vary across different cultures. Countries chosen for research to further examine their cultural differences in terms of marketing practices are the United States and England. The main form of marketing that was used for this research were social media accounts of the companies, and seeing how they used the social networking platforms to reach and engage with their consumers, especially with those of the millennial generation. The companies chosen for further research for the airline industry from England were British Airways, EasyJet, and Virgin Atlantic, while for the U.S. Delta Airlines, Inc., Southwest Airlines, and United were chosen. The companies chosen to further examine within the finance industry from England include Barclay's, HSBC, and Lloyd's Bank, while for the U.S. the banks selected were Bank of America, JPMorgan Chase, and Wells Fargo. The companies for this study were chosen because they are among the top five in their industry, as well as all companies that I have had previous interactions with. It was meant to see what the companies at the top of the industry were doing that set them apart from their competitors in terms of social media marketing content and see if there were features they lacked that could be changed or improvements they could make. A survey was also conducted to get a better idea of the attitudes and behaviors of millennials when it comes to the airline and finance industries, as well as towards social media marketing practices.
ContributorsPathak, Krisha Hemanshu (Author) / Kumar, Ajith (Thesis director) / Arora, Hina (Committee member) / W. P. Carey School of Business (Contributor) / Department of Information Systems (Contributor) / Department of Marketing (Contributor) / Hugh Downs School of Human Communication (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
Description
This thesis, through a thorough literature and content review, discusses the various ways that data analytics and supply chain management intersect. Both fields have been around for a while, but are incredibly aided by the information age we live in today. Today's ERP systems and supply chain software packages use advanced analytic techniques and algorithms to optimize every aspect of supply chain management. This includes aspects like inventory optimization, portfolio management, network design, production scheduling, fleet planning, supplier evaluation, and others. The benefit of these analytic techniques is a reduction in costs as well as an improvement in overall supply chain performance and efficiencies. The paper begins with a short historical context on business analytics and optimization then moves on to the impact and application of analytics in the supply chain today. Following that the implications of big data are explored, along with how a company might begin to take advantage of big data and what challenges a firm may face along the way. The current tools used by supply chain professionals are then discussed. There is then a section on the most up and coming technologies; the internet of things, blockchain technology, additive manufacturing (3D printing), and machine learning; and how those technologies may further enable the successful use of analytics to improve supply chain management. Companies that do take advantage of analytics in their supply chains are sure to maintain a competitive advantage over those firms that fail to do so.
ContributorsCotton, Ryan Aaron (Author) / Taylor, Todd (Thesis director) / Arora, Hina (Committee member) / Department of Information Systems (Contributor) / Department of Supply Chain Management (Contributor) / Barrett, The Honors College (Contributor)
Created2016-12
Description
This research focuses and discusses on the Supply Chain process within the mental health industry and its impact on the center for health empowerment education employment recovery. Our first approach was to research background information on mental health sector. With 115 billion dollars on mental health treatment investment annually nationwide, many citizens continues to struggle to find help. Due to such a complex structure of specific industry, we needed to focus more specifically, Arizona. Even within Arizona, we chose one organization to discuss their complex supply chain logistic issues. Through analysis of beneficiaries, technology system, finance management, employer, many educational programs, we were able to identify possible improvements. Through utilizing Supply Chain concepts, my co-author and I came up with few solutions that can greatly benefit the organization.
ContributorsChoi, Jennifer (Co-author) / Malakyan, Sonya (Co-author) / Eftekhar, Mahyar (Thesis director) / Maltz, Arnold (Committee member) / W. P. Carey School of Business (Contributor) / Department of Supply Chain Management (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
Description
The purpose of this honors thesis is to discover ways for a large humanitarian organization to more cost effectively manage its fleet of vehicles. The first phase of work involved cleaning the large data set provided by the organization. Next, we used the program STATA to run a Seemingly Unrelated Regression (SUR) to see which variables have the largest effect on the percentage of price decline and total mileage of each vehicle. The SUR model indicated that price decline is most influenced by cumulative minor repairs, total accessories, age, percentage of paved roads, and number of accidents. In addition, total mileage was most affected by percentage of paved roads, cumulative minor repairs, all wheel drive, and age. The final step of the project involved providing recommendations to the humanitarian organization based on the above results. We recommend several changes to their fleet management, including: driver training programs, increasing the amount of preventative maintenance performed on vehicles, and increasing the amount of accessories purchased for each vehicle. Implementing these changes could potentially save the organization millions of dollars due to the scope of its operation.
ContributorsPisauro, Jeffrey (Co-author) / Miller, Michael (Co-author) / Eftekhar, Mahyar (Thesis director) / Maltz, Arnold (Committee member) / Fowler, John (Committee member) / Department of Supply Chain Management (Contributor) / W. P. Carey School of Business (Contributor) / School of Life Sciences (Contributor) / Barrett, The Honors College (Contributor)
Created2015-12
Description
Waiting in line for attractions is an unavoidable part of every theme park visit. Many theme park designers have tried ways to make these waits shorter and more enjoyable. Such techniques include offering a separate ‘fast lane’ for certain Guests or creating additional load platforms for higher Guest throughput. Both the queues themselves as well as the attraction’s operation have an enormous effect on how many Guests can experience it in a day, and relatedly, how long they will have to wait for that experience.
This paper will utilize both queueing theory and personal work experience to analyze the queues and operations of two attractions at the Magic Kingdom Park: the Tomorrowland Speedway and the Tomorrowland Transit Authority PeopleMover. I use my own personal experience working at these attractions as well as queueing data I recorded to show areas for improvement in queue design and operations, as well as potential solutions to increase efficiency and lower operational costs.
ContributorsMarples, Maddy (Author) / Eftekhar, Mahyar (Thesis director) / Lauterborn, Tracey (Committee member) / Barrett, The Honors College (Contributor) / Department of Supply Chain Management (Contributor)
Created2023-12