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- Member of: Theses and Dissertations
Through research from case studies and professional interviews, it can be shown that those who fail and become victim to the e-commerce giants are those who do not allocate enough budget and resources to allow e-commerce to succeed; they do not correctly utilize data throughout the creation of their e-commerce site nor their marketing, have a vast lack of knowledge, and ultimately do not adapt to trends in e-commerce.
E-commerce giants are those who lead in the world-wide e-commerce revolution. They have entered a market and have caused/are continuing to cause instability for those who have not adapted or changed. These e-commerce giants do not have to be “giant” in size; rather, they are making giant changes that allow them to be successful within the industry. They are the prime examples of how e-commerce and data-driven marketing can be successful.
My research shows in order to successfully practice e-commerce, companies must adapt the best practices shown by these giants: owning your data, developing a strong budget for data-driven marketing, investing in the technology and people needed to implement a sound strategy, training employees in basic data, utilizing data in all aspects of marketing, creating an easy online experience that using AB Testing, hosting post mortem meetings to identify successes and failures, understanding your customers, creating the appropriate customer segmentation, nixing the “one fits all” strategy, and never getting too comfortable. If a company is stagnant, they are behind.
Four Peaks Brewing Company, a business case study written by Megan Hahn, is a case study thematic to supply chain management. Framed as supplement learning material, this case study gives students the chance to understand real-life business scenarios. This case enables its readers to analyze business issues from a variety of perspectives and apply critical thinking and problem solving skills providing invaluable understanding of different supply chain management concepts and strategies. This case tells the tale of Four Peaks Brewing Co, an Arizona brewery recently acquired by Anheuser-Busch, facing an aluminum shortage and an influx of demand brought on by shifting consumer habits during the COVID-19 pandemic. This case provides an opportunity to explore the important role of sourcing and procurement in a low-margin, high demand, complex beverage production system. Differing from supply chain cases about technology or car manufacturing firms, the food/beverage industry introduces new levels of supply chain risk and complexity. Requiring the use of supply chain strategy, understanding supply constraints in multi-echelon supply systems, and inventory concepts, Four Peaks Brewing Co. allows students to apply conceptual material learned in class to an interesting and relevant real-life example. Central to this case is Denise’s decision on which can supplier to choose for the new product, the Sun Day seltzer. With differing lead times, costs, and time pressures, students are provided the opportunity to evaluate the important tradeoffs supply chain professionals face.
Four Peaks Brewing Company, a business case study written by Megan Hahn, is a case study thematic to supply chain management. Framed as supplement learning material, this case study gives students the chance to understand real-life business scenarios. This case enables its readers to analyze business issues from a variety of perspectives and apply critical thinking and problem solving skills providing invaluable understanding of different supply chain management concepts and strategies. This case tells the tale of Four Peaks Brewing Co, an Arizona brewery recently acquired by Anheuser-Busch, facing an aluminum shortage and an influx of demand brought on by shifting consumer habits during the COVID-19 pandemic. This case provides an opportunity to explore the important role of sourcing and procurement in a low-margin, high demand, complex beverage production system. Differing from supply chain cases about technology or car manufacturing firms, the food/beverage industry introduces new levels of supply chain risk and complexity. Requiring the use of supply chain strategy, understanding supply constraints in multi-echelon supply systems, and inventory concepts, Four Peaks Brewing Co. allows students to apply conceptual material learned in class to an interesting and relevant real-life example. Central to this case is Denise’s decision on which can supplier to choose for the new product, the Sun Day seltzer. With differing lead times, costs, and time pressures, students are provided the opportunity to evaluate the important tradeoffs supply chain professionals face.