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Description
Institutions of higher education pride themselves on their commitments to access, inclusion, and care. However, when motivated by neoliberal goals of productivity, such initiatives may confuse inclusion with normative assimilation by attempting to align all individuals with an ableist status quo. In other words, neutral documents, discourses, and design practices may contribute to the rhetorical and material circulation of systemic ableism by encouraging compulsory alignment with able standards and norms. To examine how the systemic force of neoliberal ableism may move across higher educational spaces, this dissertation engages understandings of rhetoric as complexly circulating across trans-situational, everyday sites in universities. Further, I show that neoliberalism relies on the rhetorical circulation and normalization of ableist rhetorics across seemingly neutral university documents, discourses and design practices like those aimed to promote access, inclusion, and care. This dissertation thus follows the social justice call in technical and professional communication to interrogate participation in documentation, design, and discursive practices that may contribute to larger systems of oppression. Specifically, I apply a mixed-methods, qualitative approach of corpus linguistic analysis, semi-structured interviews grounded in user-experience design, and thematic, concept, and in vivo coding to examine and disrupt the circulation of ableist rhetoric across composition program mission statements, self-care documents, and digital classroom interfaces. Drawing from technical and professional communication, rhetoric and composition, disability studies, rhetorics of health and medicine, social justice, and disability justice scholarship, this dissertation explores theoretical frameworks for interrogating ableism’s material-discursive implications and provides guidelines for university stakeholders to engage in more equitable communications. Ultimately, I offer a theory of “cripistemological coalition” that calls for transdisciplinary, coalitional measures that position disability as integral to university inclusion, access, and care.
ContributorsBennett, Kristin (Author) / Daly Goggin, Maureen (Thesis advisor) / Long, Elenore (Committee member) / Hannah, Mark A. (Committee member) / Rose, Shirley K. (Committee member) / Arizona State University (Publisher)
Created2022
Description
This dissertation discusses how Twitter may function not only as a tool for planning public protest, but also as a discursive site, albeit a virtual one, for staging protest itself. Much debate exists on the value and extent that Twitter (and other social media or social networking sites) can contribute to successful activism for social justice. Previously, scholars' assessments of online activism have tended to turn on a simple binary: either the activity enjoyed complete success for a social movement (for instance, during the Arab Spring an overthrow of a regime) or else the campaign was designated as a failure. In my dissertation, I examine a Twitter public-relations campaign organized by the New York Police Department using the hashtag #MyNYPD. The campaign asked citizens to tweet pictures of themselves with police officers, and the public did, just not in the way the police department envisioned. Instead of positive photos with the police, the public organized online to share pictures of police brutality and harassment. I collected six months of tweets using #MyNYPD, and then analyzed protestors' rhetorical work through three lenses: rhetorical analysis, analysis of literacy practices, and social network analysis. These analyses show, first, the complex rhetorical work required to appropriate the police department's public-service campaign for purposes that subverted its original intent; second, the wide range of literacy practices required to mobilize and to sustain public attention on data exposing police abuse; and third, the networked activity constituting the protest online. Together, these analyses show the important work achieved within this social justice campaign beyond the binary definition of successful activism. This project shows that by increasing our analytical repertoires for studying digital rhetoric and writing, scholars can more accurately acknowledge what it takes for participants to share experiential knowledge, to construct new knowledge, and to mobilize connections when engaging online in public protest.
ContributorsHayes, Tracey (Author) / Hayes, Elisabeth (Thesis advisor) / Long, Elenore (Thesis advisor) / Boyd, Patricia (Committee member) / Arizona State University (Publisher)
Created2016
Description
In this dissertation, I study large-scale civic conversations where technology extends the range of “discourse visibility” beyond what human eyes and ears can meaningfully process without technical assistance. Analyzing government documents on digital innovation in government, emerging data activism practices, and large-scale civic conversations on social media, I advance a rhetoric for productively listening to democratic discourse as it is practiced in 2016. I propose practical strategies for how various governments—from the local to the United Nations international climate talks—might appropriately use technical interventions to assist civic dialogues and make civic decisions. Acknowledging that we must not lose the value that comes from face-to-face civic deliberation, I suggest practical pathways for how and when to use technology to increase democratic engagement from all stakeholders.
ContributorsSutherland, Alison (Author) / Adamson, Joni (Thesis advisor) / Long, Elenore (Committee member) / Simeone, Michael (Committee member) / Arizona State University (Publisher)
Created2016