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Differential perceptions of LGBT individuals: the intersectionality of sexual orientation and gender
non-heterosexuals, with very little research delving into the differences within these “non-heterosexual” groups. The author conducted an exploratory analysis of how the intersectional effect of gender and sexual orientation affect perceptions of target groups’ gender and sexuality, which in turn might explain different levels of prejudice toward LGBT subgroups. Based on previous studies, the author hypothesized that participants would believe that a gay male has a more fixed sexuality than a lesbian, leading in turn to higher levels of moral outrage. This study further aims to extend the literature to perceptions of bisexual and transgender individuals by testing competing hypotheses. Participants might feel less moral outrage toward these groups than other LGBT subgroups because they believe their sexuality is even less fixed than lesbians’. Alternatively, participants might feel more moral outrage toward bisexual and transgender targets (versus other LGBT groups) because of the uncomfortable feeling of uncertainty about these groups’ sexuality and/or gender. Overall, participants demonstrated an interactive effect of gender and sexuality on factors including perceived sexual orientation, perceived biological sex, perceived gender identity, perceived sexual fixedness, and moral outrage rather than gender having a main effect on perceptions of gender and sexual orientation having a main effect on perceptions of sexuality. Furthermore, perceptions of sexual fixedness mediated the effect of gender on moral outrage for heterosexual target groups, but not gay targets. Gender certainty mediated the effect of gender on moral outrage for pre-op transgender target groups, but not heterosexuals. This work is important to inform future research on the topics of the intersection of sexuality and gender, especially to extend the limited literature on perceptions of bisexual and transgender individuals.
The majority of trust research has focused on the benefits trust can have for individual actors, institutions, and organizations. This “optimistic bias” is particularly evident in work focused on institutional trust, where concepts such as procedural justice, shared values, and moral responsibility have gained prominence. But trust in institutions may not be exclusively good. We reveal implications for the “dark side” of institutional trust by reviewing relevant theories and empirical research that can contribute to a more holistic understanding. We frame our discussion by suggesting there may be a “Goldilocks principle” of institutional trust, where trust that is too low (typically the focus) or too high (not usually considered by trust researchers) may be problematic. The chapter focuses on the issue of too-high trust and processes through which such too-high trust might emerge. Specifically, excessive trust might result from external, internal, and intersecting external-internal processes. External processes refer to the actions institutions take that affect public trust, while internal processes refer to intrapersonal factors affecting a trustor’s level of trust. We describe how the beneficial psychological and behavioral outcomes of trust can be mitigated or circumvented through these processes and highlight the implications of a “darkest” side of trust when they intersect. We draw upon research on organizations and legal, governmental, and political systems to demonstrate the dark side of trust in different contexts. The conclusion outlines directions for future research and encourages researchers to consider the ethical nuances of studying how to increase institutional trust.