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Description
Although current urban search and rescue (USAR) robots are little more than remotely controlled cameras, the end goal is for them to work alongside humans as trusted teammates. Natural language communications and performance data are collected as a team of humans works to carry out a simulated search and rescue

Although current urban search and rescue (USAR) robots are little more than remotely controlled cameras, the end goal is for them to work alongside humans as trusted teammates. Natural language communications and performance data are collected as a team of humans works to carry out a simulated search and rescue task in an uncertain virtual environment. Conditions are tested emulating a remotely controlled robot versus an intelligent one. Differences in performance, situation awareness, trust, workload, and communications are measured. The Intelligent robot condition resulted in higher levels of performance and operator situation awareness (SA).
ContributorsBartlett, Cade Earl (Author) / Cooke, Nancy J. (Thesis advisor) / Kambhampati, Subbarao (Committee member) / Wu, Bing (Committee member) / Arizona State University (Publisher)
Created2015
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Description
Humans and robots need to work together as a team to accomplish certain shared goals due to the limitations of current robot capabilities. Human assistance is required to accomplish the tasks as human capabilities are often better suited for certain tasks and they complement robot capabilities in many situations. Given

Humans and robots need to work together as a team to accomplish certain shared goals due to the limitations of current robot capabilities. Human assistance is required to accomplish the tasks as human capabilities are often better suited for certain tasks and they complement robot capabilities in many situations. Given the necessity of human-robot teams, it has been long assumed that for the robotic agent to be an effective team member, it must be equipped with automated planning technologies that helps in achieving the goals that have been delegated to it by their human teammates as well as in deducing its own goal to proactively support its human counterpart by inferring their goals. However there has not been any systematic evaluation on the accuracy of this claim.

In my thesis, I perform human factors analysis on effectiveness of such automated planning technologies for remote human-robot teaming. In the first part of my study, I perform an investigation on effectiveness of automated planning in remote human-robot teaming scenarios. In the second part of my study, I perform an investigation on effectiveness of a proactive robot assistant in remote human-robot teaming scenarios.

Both investigations are conducted in a simulated urban search and rescue (USAR) scenario where the human-robot teams are deployed during early phases of an emergency response to explore all areas of the disaster scene. I evaluate through both the studies, how effective is automated planning technology in helping the human-robot teams move closer to human-human teams. I utilize both objective measures (like accuracy and time spent on primary and secondary tasks, Robot Attention Demand, etc.) and a set of subjective Likert-scale questions (on situation awareness, immediacy etc.) to investigate the trade-offs between different types of remote human-robot teams. The results from both the studies seem to suggest that intelligent robots with automated planning capability and proactive support ability is welcomed in general.
ContributorsNarayanan, Vignesh (Author) / Kambhampati, Subbarao (Thesis advisor) / Zhang, Yu (Thesis advisor) / Cooke, Nancy J. (Committee member) / Fainekos, Georgios (Committee member) / Arizona State University (Publisher)
Created2015
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Description
Future autonomous vehicle systems will be diverse in design and functionality since they will be produced by different brands. In the automotive industry, trustworthiness of a vehicle is closely tied to its perceived safety. Trust involves dependence on another agent in an uncertain situation. Perceptions of system safety, trustworthiness, and

Future autonomous vehicle systems will be diverse in design and functionality since they will be produced by different brands. In the automotive industry, trustworthiness of a vehicle is closely tied to its perceived safety. Trust involves dependence on another agent in an uncertain situation. Perceptions of system safety, trustworthiness, and performance are important because they guide people’s behavior towards automation. Specifically, these perceptions impact how reliant people believe they can be on the system to do a certain task. Over or under reliance can be a concern for safety because they involve the person allocating tasks between themselves and the system in inappropriate ways. If a person trusts a brand they may also believe the brand’s technology will keep them safe. The present study measured brand trust associations and performance expectations for safety between twelve different automobile brands using an online survey.

The literature and results of the present study suggest perceived trustworthiness for safety of the automation and the brand of the automation, could together impact trust. Results revelated that brands closely related to the trust-based attributes, Confidence, Secure, Integrity, and Trustworthiness were expected to produce autonomous vehicle technology that performs in a safer way. While, brands more related to the trust-based attributes Harmful, Deceptive, Underhanded, Suspicious, Beware, and Familiar were expected to produce autonomous vehicle technology that performs in a less safe way.

These findings contribute to both the fields of Human-Automation Interaction and Consumer Psychology. Typically, brands and automation are discussed separately however, this work suggests an important relationship may exist. A deeper understanding of brand trust as it relates to autonomous vehicles can help producers understand potential for over or under reliance and create safer systems that help users calibrate trust appropriately. Considering the impact on safety, more research should be conducted to explore brand trust and expectations for performance between various brands.
ContributorsCelmer, Natalie (Author) / Branaghan, Russell (Thesis advisor) / Chiou, Erin (Thesis advisor) / Cooke, Nancy J. (Committee member) / Arizona State University (Publisher)
Created2018
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Description
Vehicular automation and autonomy are emerging fields that are growing at an

exponential rate, expected to alter the very foundations of our transportation system within the next 10-25 years. A crucial interaction has been born out this new technology: Human and automated drivers operating within the same environment. Despite the well-

Vehicular automation and autonomy are emerging fields that are growing at an

exponential rate, expected to alter the very foundations of our transportation system within the next 10-25 years. A crucial interaction has been born out this new technology: Human and automated drivers operating within the same environment. Despite the well- known dangers of automobiles and driving, autonomous vehicles and their consequences on driving environments are not well understood by the population who will soon be interacting with them every day. Will an improvement in the understanding of autonomous vehicles have an effect on how humans behave when driving around them? And furthermore, will this improvement in the understanding of autonomous vehicles lead to higher levels of trust in them? This study addressed these questions by conducting a survey to measure participant’s driving behavior and trust when in the presence of autonomous vehicles. Participants were given several pre-tests to measure existing knowledge and trust of autonomous vehicles, as well as to see their driving behavior when in close proximity to autonomous vehicles. Then participants were presented with an educational intervention, detailing how autonomous vehicles work, including their decision processes. After examining the intervention, participants were asked to repeat post-tests identical to the ones administered before the intervention. Though a significant difference in self-reported driving behavior was measure between the pre-test and post- test, there was no significant relation found between improvement in scores on the education intervention knowledge check and driving behavior. There was also no significant relation found between improvement in scores on the education intervention knowledge check and the change in trust scores. These findings can be used to inform autonomous vehicle and infrastructure design as well as future studies of the effects of autonomous vehicles on human drivers in experimental settings.
ContributorsReagan, Taylor (Author) / Cooke, Nancy J. (Thesis advisor) / Chiou, Erin (Committee member) / Gray, Robert (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Human-agent teams (HATs) are expected to play a larger role in future command and control systems where resilience is critical for team effectiveness. The question of how HATs interact to be effective in both normal and unexpected situations is worthy of further examination. Exploratory behaviors are one that way adaptive

Human-agent teams (HATs) are expected to play a larger role in future command and control systems where resilience is critical for team effectiveness. The question of how HATs interact to be effective in both normal and unexpected situations is worthy of further examination. Exploratory behaviors are one that way adaptive systems discover opportunities to expand and refine their performance. In this study, team interaction exploration is examined in a HAT composed of a human navigator, human photographer, and a synthetic pilot while they perform a remotely-piloted aerial reconnaissance task. Failures in automation and the synthetic pilot’s autonomy were injected throughout ten missions as roadblocks. Teams were clustered by performance into high-, middle-, and low-performing groups. It was hypothesized that high-performing teams would exchange more text-messages containing unique content or sender-recipient combinations than middle- and low-performing teams, and that teams would exchange less unique messages over time. The results indicate that high-performing teams had more unique team interactions than middle-performing teams. Additionally, teams generally had more exploratory team interactions in the first session of missions than the second session. Implications and suggestions for future work are discussed.
ContributorsLematta, Glenn Joseph (Author) / Chiou, Erin K. (Thesis advisor) / Cooke, Nancy J. (Committee member) / Roscoe, Rod D. (Committee member) / Arizona State University (Publisher)
Created2019
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Description
Communications between air traffic controllers and pilots are critical to national airspace traffic management. Measuring communications in real time made by pilots and air traffic controllers has the potential to predict human error. In this thesis a measure for Deviations from Closed Loop Communications is defined and tested to predict

Communications between air traffic controllers and pilots are critical to national airspace traffic management. Measuring communications in real time made by pilots and air traffic controllers has the potential to predict human error. In this thesis a measure for Deviations from Closed Loop Communications is defined and tested to predict a human error event, Loss of Separation (LOS). Six retired air traffic controllers were recruited and tested in three conditions of varying workload in an Terminal Radar Approach Control Facility (TRACON) arrival radar simulation. Communication transcripts from simulated trials were transcribed and coding schemes for Closed Loop Communication Deviations (CLCD) were applied. Results of the study demonstrated a positive correlation between CLCD and LOS, indicating that CLCD could be a variable used to predict LOS. However, more research is required to determine if CLCD can be used to predict LOS independent of other predictor variables, and if CLCD can be used in a model that considers many different predictor variables to predict LOS.
ContributorsLieber, Christopher Shane (Author) / Cooke, Nancy J. (Thesis advisor) / Gutzwiller, Robert S (Committee member) / Niemczyk, Mary (Committee member) / Arizona State University (Publisher)
Created2020