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Workers in sales roles are often faced with a large number of time management decisions on a daily basis. Sales people must choose where they should be spending their time in order to create revenue while also maintaining a healthy work-life balance. In this thesis project, a sales process is analyzed to see if there is an opportunity to increase both revenue and work-life balance. This paper investigates a wholesale insurance brokerage company, Risk Placement Services, and their sales force of brokers. A significant portion of these brokers’ workday consists of the backend task of marketing accounts to insurance carriers to find coverage. This is necessary for the completion of the sales cycle but either limits the amount of time brokers can be out on the road or on calls trying to bring in new business or makes them work longer off the clock hours to get these accounts out to insurance carriers. The more business a broker is bringing in, the more time they have to spend marketing these new accounts to carriers, which puts them into a constant snowball of increasing tasks and goals. The main model for the analysis of this problem will be Reframing Organizations by Bolman & Deal which focuses on using their four-frame model to analyze and gain more insight into organizations. Being able to understand this problem from multiple perspectives will allow a more holistic solution to be reached. Following this analysis multiple potential solutions are discussed towards the end of this thesis project.
Whispers from Above is a creative project that aims to normalize the conversation and validate the emotional experience of grief, through the use of art therapies. Art therapy can be expressive in which someone creates their own work, such as visual art, poetry, performance, music, movement, etc. Art therapy can also be receptive in which someone analyzes and understands someone else's artwork. This project was released on SoundCloud in order to make grief resources more accessible to all and to build an online community.<br/><br/>Whispers from Above worked with twelve poets, fifteen artists, six different interviewees, and multiple musicians to create a month of grief support. The finale piece of Whispers from Above was devised from the twenty-nine poems used within this month-long healing journey. All the individual poems were woven into a single devised poem to be presented as the final piece symbolizing that no one is alone in grief.<br/><br/>Whispers from Above is creative community exploration of grief, loss, and death in which we hope contributors, and listeners find solace and support. This series will exist on SoundCloud after March 27th, 2021 with a monthly release of a poem or interview accompanied by art, and music.
I conducted a study on the effective design, implementation, motivational factors, and takeaways upon completion of such contests. The purpose of this study is to find out whether or not sales contests are an effective way of motivating a diverse workforce. The results suggest that sales contests are a hyper-efficient tool to increase employee motivation but must be prepared for and implemented correctly in order to achieve efficient results. I recommend that sales managers use contests as a tool to gauge the motivational and behavioral changes in their employees resulting from such contests, instead of just trying to gain more revenue. Also, to combat the growing threat of unethical behaviors as a result of running sales contests, leaders need to implement appropriate measures, like unethical behavior diversion courses.
Through the research of the temporary built environment, technology and experience, in addition to the relationship between the three, a better understanding of how the interior design can shift to accommodate our changing society and desire for ephemeral experiences were developed. Pop up installations and events were studied to understand not only how they are designed and built within existing environments, but also to learn about the impressions they leave on viewers. Furthermore, social media trends in relation to the temporary environments have been observed to understand their influence on design. This means of communication has added a layer of complexity to these experiences and how they are now inherently connected to cater to the desires of Millenials and Centennials. Technology-based research will be necessary to then explore in a creative project how both interiority and technology relate to create experiences.
Ultimately, two creative projects were developed, which demonstrate the relationship of technology and interiority in the creation of experiential environments, by constructing two interactive design-build pieces. This was done through the combination of theory and creative project, or praxis, which highlighted existing research and explored new applications for use in the world of interior design.
The research in this thesis has two main components: the study of interior environments, especially those created as pop-ups, and also the study of technology along with its relationship to the built environment and human interaction. For the technology component, different interactive technologies have been explored by learning how to write code in order to use an Arduino system and python language to manipulate light, sound, and projection. As a result, two interactive light pieces were created which harnessed the power of technology to transform the built environment into a memorable experience.
This entire creative piece is a testament to pursue writing in the film and theatre industry, and acts as a student’s own personal take on how creative writing can be developed, analyzed, and improved. The scope of this project was to better understand modern writing and playwrights by creating my own piece. The general findings in this project demonstrated the high difficulty that storytelling demands. Specifically, linking dialogue in plays to meaningful character development.
As such, a major conclusion indicates that masterful script writing falls on each character being fully developed so that they may move through scenes and the plot with the proper emotional stakes.