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Soft skills encompass a wide variety of skills that are necessary to be successful in school and in the workplace. From time management to goal setting, communication and collaboration, the non-cognitive, or soft skills, are fundamental to academic success However, even with their importance, soft skills are often not explicitly

Soft skills encompass a wide variety of skills that are necessary to be successful in school and in the workplace. From time management to goal setting, communication and collaboration, the non-cognitive, or soft skills, are fundamental to academic success However, even with their importance, soft skills are often not explicitly taught. The purpose of this action research study was to explore the impact of teaching soft skills to high school students.

A soft skills curriculum was created using self-efficacy theory which serves as the heart of Bandura’s (1977) Social Learning Theory. Specifically, the soft skills were taught, modeled, and then practiced by the participants. The Soft Skills Training Group (SSTG) consisted of eight sessions and covered five soft skills: communication, collaboration, time management, work ethic, and goal setting. Additional soft skills related to employability were also covered. These consisted of creating a resume, completing a job application, and practicing job interviews.

Both quantitative and qualitative data were collected. Quantitative data included student and teacher Soft Skills Survey results. Qualitative data included student homework assignments and work produced during the intervention. Reflection sheets were completed after each session to serve as a self-assessment of new knowledge and application of the soft skills covered each session. At the conclusion of the SSTG intervention participants were also interviewed to gather qualitative data about their experience in the group.

Results indicate that although high school students had received some training in soft skills, they lacked the motivation to consistently use their knowledge of soft skills in the classroom. As suggested by previous research, soft skills require hands on practice and constructive feedback to increase student use of soft skills on a regular basis.
ContributorsGlaittli, Michelle (Author) / Henriksen, Danah (Thesis advisor) / Foulger, Teresa (Committee member) / Metz, A.J. (Committee member) / Arizona State University (Publisher)
Created2018
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Description
With organizations’ rising interest in creativity as one of the most sought out skill sets for graduates, it has become crucial to infuse creativity training in academic programs. This study evaluated freshmen business students’ perceptions about their personal, everyday creativity and examined the influence of infusing creativity training in their

With organizations’ rising interest in creativity as one of the most sought out skill sets for graduates, it has become crucial to infuse creativity training in academic programs. This study evaluated freshmen business students’ perceptions about their personal, everyday creativity and examined the influence of infusing creativity training in their freshmen seminar course.

This action research study drew upon the intersection of three creative self-belief theories from management and education psychology literature: Jaussi, et al (2007) Creative Identity Theory; Karwowski (2014) Creative Mindset Theory; and Tierney & Farmer (2002) Creative Self-efficacy Theory. These theories arguably stemmed from Burke (1991) Identity Theory; Dweck (2006) Mindset Theory; and Bandura (1977, 1997) Self-efficacy Theory, respectively. This approach was used to understand what factors influenced students’ perceptions about their personal, everyday creativity.

Freshmen business students participated in the study. A concurrent mixed methods approach was used to gather data from the students. Quantitative data came from a post- and retrospective pre-intervention survey that assessed four constructs: creative identity, creative self-efficacy, growth mindset, and fixed mindset. The data also came from the quantitative section of a post-workshop feedback survey asking to rate the effectiveness of each workshop. Qualitative data were gathered in several ways. Student interviews focused on asking how they defined creativity, shared reasons that motivated or inhibited them to practice creativity, and explained to what extent the workshops influenced them. Additional qualitative data came from student reflection essays and the qualitative section of a post-workshop feedback survey.

Research results suggested students gained an increased understanding in the importance of adopting a growth mindset, designating ‘creative’ as a critical identity and building confidence in their creative endeavors. The students’ interview and reflection essay data were consistent with the survey data. Finally, research results from the study highlighted the benefit of creativity training as a crucial, complementary, and iterative form of study in an academic setting allowing students to know themselves better and to prioritize their creative performances as part of their program learning outcomes.
ContributorsHomayoun, Sogol (Author) / Buss, Ray (Thesis advisor) / Henriksen, Danah (Committee member) / Underiner, Tamara (Committee member) / Arizona State University (Publisher)
Created2019
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Description
The demands of the Fourth Industrial Revolution require a workforce prepared to collaborate on the creation of new products, processes, and services in a rapidly changing economy. Driven by this context, higher education is challenged to prepare graduates with the requisite transferable skills they will need to succeed in their

The demands of the Fourth Industrial Revolution require a workforce prepared to collaborate on the creation of new products, processes, and services in a rapidly changing economy. Driven by this context, higher education is challenged to prepare graduates with the requisite transferable skills they will need to succeed in their careers. The purpose of this action research study was to better understand how co-curricular leadership educators can prepare undergraduate students with the transferable skill of group creativity. An innovation, the Creative Leadership Design Studio (CLDS), was designed using the theoretical and conceptual frameworks of play and improv comedy to introduce students to group creativity. A design studio application allowed students to collaborate to creatively address a problem in their organizations. Through a qualitative multiple case study design, the CLDS was delivered to two groups of undergraduate students. Four sources of data were used to answer the research questions including video observations, written student reflections, researcher journal, and semi-structured interviews. Major findings suggest that the innovation helped students identify and practice the skill of group creativity. Furthermore, play and improv comedy were viewed positively as a way for students to strengthen group bonds and improve creative thinking. In reflection, students indicated that the innovation held relevance to their future careers in preparing them with multiple transferable skills including collaboration, creativity, communication, confidence, and adaptability. These findings indicate that co-curricular leadership workshops using play and improv comedy can positively influence student’s transferable skills growth.
ContributorsHill, Jessica (Author) / Marsh, Josephine (Thesis advisor) / Henriksen, Danah (Committee member) / Homayoun, Sogol (Committee member) / Arizona State University (Publisher)
Created2022
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Description
The shift across developmental education from prerequisite to corequisite remediation has left students underprepared for college-level mathematics in need of additional support. Typically, this support takes the form of content remediation, but what happens when this extra help is reframed in terms of student learning skills and confidence? Taking place

The shift across developmental education from prerequisite to corequisite remediation has left students underprepared for college-level mathematics in need of additional support. Typically, this support takes the form of content remediation, but what happens when this extra help is reframed in terms of student learning skills and confidence? Taking place across four sections of College Algebra at a large community college in Texas, this mixed methods, quasi-experiment examined the academic and affective outcomes between students given the usual, content-centered remediation versus an intervention grounded in the theories of self-regulated learning and growth mindset. This intervention included explicit instruction on cognitive and metacognitive learning strategies and growth mindset principles, weekly reflective student learning journal writing prompts, and a reworking of formative assessments. No statistically significant differences were found between the two groups, but higher exam scores by the intervention group indicate possible practical significance. Qualitative differences also emerged between the two groups with the intervention group self-reporting a wider variety and more frequent use of metacognitive learning strategies, demonstrating a higher degree of self-experimentation and strategic planning, and experiencing greater increases in external locus of control and self-confidence. Although many interesting avenues remain to be studied the incorporation of self-regulated learning and growth mindset principles may help students enrolled in corequisite algebra-based courses become more effective learners.
ContributorsCollins Montalbano, Amy (Author) / Henriksen, Danah (Thesis advisor) / Firetto, Carla M (Committee member) / Simpson, Nancy (Committee member) / Arizona State University (Publisher)
Created2021
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Description
In today’s interconnected and multidisciplinary design practices, collaboration as pivotal. It’s not only a fundamental aspect of successful design outcomes but also influences the way designers work and connect with others. This dissertation delves into the intricacies of collaboration in design, spanning both educational and professional realms. The research is

In today’s interconnected and multidisciplinary design practices, collaboration as pivotal. It’s not only a fundamental aspect of successful design outcomes but also influences the way designers work and connect with others. This dissertation delves into the intricacies of collaboration in design, spanning both educational and professional realms. The research is segmented into four studies, each offering unique insights.The first study, drawing upon students’ experiences with Participatory Design (PD), underscores how the iterative and feedback-driven nature of PD fosters a deeper understanding of collaboration from students’ perspectives. Students transition from mere designers to facilitators, negotiators, and learners, emphasizing the significance of trust, empathy, and empowerment. The second study offers a glimpse into the intricacies of collaboration in strategic design live projects. Here, facilitation and communication skills are pivotal, enabling students to work alongside clients. This study magnifies the importance of a designer’s role in effectively interfacing with clients and understanding multifaceted team dynamics. Moving from the educational realm to the professional domain, the third study delves into the demand for co-design skills in the industry. Contrary to expectations, terms associated with ‘co-design’, or ‘participatory design’ were sparsely present in design job postings, identifying a significant gap between academic collaboration terminology and industry practice, this highlights the need for bridging academic discourse with practical applications. The fourth study presents an exploration of collaboration in professional design practices. It reveals collaboration as a symbiotic blend of diverse skills, knowledge, emotions, and shared objectives. This study addresses the essence of collaboration in design from the professionals’ perspectives and identifies both the barriers and facilitators when designers understand and prepare others in collaboration. Collectively, this dissertation not only provides a comprehensive view of collaboration in design but also seeks to bridge design education with the profession. Recommendations for design education emphasize the integration of real-world collaboration dynamics, equipping future designers to navigate professional collaboration challenges adeptly. By shedding light on how designers navigate their interactions with various stakeholders in both educational and professional spheres, it can provide invaluable insights for design educators and professionals, advocating for an enhanced collaborative ethos in the design domain.
ContributorsXie, Yumeng (Author) / Mejía, G. Mauricio G.M.M. (Thesis advisor) / Takamura, John (Committee member) / Henriksen, Danah (Committee member) / Arizona State University (Publisher)
Created2023