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Description
The price based marketplace has dominated the construction industry. The majority of owners use price based practices of management (expectation and decision making, control, direction, and inspection.) The price based/management and control paradigm has not worked. Clients have now been moving toward the best value environment (hire

The price based marketplace has dominated the construction industry. The majority of owners use price based practices of management (expectation and decision making, control, direction, and inspection.) The price based/management and control paradigm has not worked. Clients have now been moving toward the best value environment (hire contractors who know what they are doing, who preplan, and manage and minimize risk and deviation.) Owners are trying to move from client direction and control to hiring an expert and allowing them to do the quality control/risk management. The movement of environments changes the paradigm for the contractors from a reactive to a proactive, from a bureaucratic
on-accountable to an accountable position, from a relationship based
on-measuring to a measuring entity, and to a contractor who manages and minimizes the risk that they do not control. Years of price based practices have caused poor quality and low performance in the construction industry. This research identifies what is a best value contractor or vendor, what factors make up a best value vendor, and the methodology to transform a vendor to a best value vendor. It will use deductive logic, a case study to confirm the logic and the proposed methodology.
ContributorsPauli, Michele (Author) / Kashiwagi, Dean (Thesis advisor) / Sullivan, Kenneth (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2011
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Description
Economic development over the last century has driven a tripling of the world's population, a twenty-fold increase in fossil fuel consumption, and a tripling of traditional biomass consumption. The associated broad income and wealth inequities are retaining over 2 billion people in poverty. Adding to this, fossil fuel combustion is

Economic development over the last century has driven a tripling of the world's population, a twenty-fold increase in fossil fuel consumption, and a tripling of traditional biomass consumption. The associated broad income and wealth inequities are retaining over 2 billion people in poverty. Adding to this, fossil fuel combustion is impacting the environment across spatial and temporal scales and the cost of energy is outpacing all other variable costs for most industries. With 60% of world energy delivered in 2008 consumed by the commercial and industrial sector, the fragmented and disparate energy-related decision making within organizations are largely responsible for the inefficient and impacting use of energy resources. The global transition towards sustainable development will require the collective efforts of national, regional, and local governments, institutions, the private sector, and a well-informed public. The leadership role in this transition could be provided by private and public sector organizations, by way of sustainability-oriented organizations, cultures, and infrastructure. The diversity in literature exemplifies the developing nature of sustainability science, with most sustainability assessment approaches and frameworks lacking transformational characteristics, tending to focus on analytical methods. In general, some shortfalls in sustainability assessment processes include lack of: * thorough stakeholder participation in systems and stakeholder mapping, * participatory envisioning of future sustainable states, * normative aggregation of results to provide an overall measure of sustainability, and * influence within strategic decision-making processes. Specific to energy sustainability assessments, while some authors aggregate results to provide overall sustainability scores, assessments have focused solely on energy supply scenarios, while including the deficits discussed above. This paper presents a framework for supporting organizational transition processes towards sustainable energy systems, using systems and stakeholder mapping, participatory envisioning, and sustainability assessment to prepare the development of transition strategies towards realizing long-term energy sustainability. The energy system at Arizona State University's Tempe campus (ASU) in 2008 was used as a baseline to evaluate the sustainability of the current system. From interviews and participatory workshops, energy system stakeholders provided information to map the current system and measure its performance. Utilizing operationalized principles of energy sustainability, stakeholders envisioned a future sustainable state of the energy system, and then developed strategies to begin transition of the current system to its potential future sustainable state. Key findings include stakeholders recognizing that the current energy system is unsustainable as measured against principles of energy sustainability and an envisioned future sustainable state of the energy system. Also, insufficient governmental stakeholder engagement upstream within the current system could lead to added risk as regulations affect energy supply. Energy demand behavior and consumption patterns are insufficiently understood by current stakeholders, limiting participation and accountability from consumers. In conclusion, although this research study focused on the Tempe campus, ASU could apply this process to other campuses thereby improving overall ASU energy system sustainability. Expanding stakeholder engagement upstream within the energy system and better understanding energy consumption behavior can also improve long-term energy sustainability. Finally, benchmarking ASU's performance against its peer universities could expand the current climate commitment of participants to broader sustainability goals.
ContributorsBuch, Rajesh (Author) / Wiek, Arnim (Thesis advisor) / Basile, George (Thesis advisor) / Williams, Eric (Committee member) / Arizona State University (Publisher)
Created2011
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Description
ABSTRACT Facility managers have an important job in today's competitive business world by caring for the backbone of the corporation's capital. Maintaining assets and the support efforts cause facility managers to fight an uphill battle to prove the worth of their organizations. This thesis will discuss the important and flexible

ABSTRACT Facility managers have an important job in today's competitive business world by caring for the backbone of the corporation's capital. Maintaining assets and the support efforts cause facility managers to fight an uphill battle to prove the worth of their organizations. This thesis will discuss the important and flexible use of measurement and leadership reports and the benefits of justifying the work required to maintain or upgrade a facility. The task is streamlined by invoking accountability to subject experts. The facility manager must trust in the ability of his or her work force to get the job done. However, with accountability comes increased risk. Even though accountability may not alleviate total control or cease reactionary actions, facility managers can develop key leadership based reports to reassign accountability and measure subject matter experts while simultaneously reducing reactionary actions leading to increased cost. Identifying and reassigning risk that are not controlled to subject matter experts is imperative for effective facility management leadership and allows facility managers to create an accurate and solid facility management plan, supports the organization's succession plan, and allows the organization to focus on key competencies.
ContributorsTellefsen, Thor (Author) / Sullivan, Kenneth (Thesis advisor) / Kashiwagi, Dean (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2011
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Description
Using experience, observations, data, current research, and writings in the field of volunteer management, it was determined there was a need to study the effects of leadership/management practices on the productivity outcomes of a volunteer construction workforce. A simple wood bench that would be tiled and painted was designed to

Using experience, observations, data, current research, and writings in the field of volunteer management, it was determined there was a need to study the effects of leadership/management practices on the productivity outcomes of a volunteer construction workforce. A simple wood bench that would be tiled and painted was designed to test the areas of Time, Waste, Quality, Safety, and Satisfaction of different volunteer groups. The challenge was bolstered by giving the teams no power tools and limited available resources. A simple design of experiment model was used to test highs and lows in the three management techniques of Instruction, Help, and Encouragement. Each scenario was tested multiple times. Data was collected, normalized and analyzed using statistical analysis software. A few significant findings were discovered. The first; the research showed that there was no significant correlation between the management practices of the leader and the satisfaction of the volunteers. The second; the research also showed when further analyzed into specific realistic scenarios that the organizations would be better to focus on high amounts of Help and Encouragement in order to maximize the productivity of their volunteer construction workforce. This is significant as it allows NPO's and governments to focus their attention where best suited to produce results. The results were shared and the study was further validated as "significant" by conducting interviews with experts in the construction nonprofit sector.
ContributorsPrigge, Diedrich (Author) / Sullivan, Kenneth (Thesis advisor) / Wiezel, Avi (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2013
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Description
Current information on successful leadership and management practices is contradictory and inconsistent, which makes difficult to understand what successful business practices are and what are not. The purpose of this study is to identify a simple process that quickly and logically identifies consistent and inconsistent leadership and management criteria. The

Current information on successful leadership and management practices is contradictory and inconsistent, which makes difficult to understand what successful business practices are and what are not. The purpose of this study is to identify a simple process that quickly and logically identifies consistent and inconsistent leadership and management criteria. The hypothesis proposed is that Information Measurement Theory (IMT) along with the Kashiwagi Solution Model (KSM) is a methodology than can differentiate between accurate and inaccurate principles the initial part of the study about authors in these areas show how information is conflictive, and also served to establish an initial baseline of recommended practices aligned with IMT. The one author that excels in comparison to the rest suits the "Initial Baseline Matrix from Deming" which composes the first model. The second model is denominated the "Full Extended KSM-Matrix" composed of all the LS characteristics found among all authors and IMT. Both models were tested-out for accuracy. The second part of the study was directed to evaluate the perception of individuals on these principles. Two different groups were evaluated, one group of people that had prior training and knowledge of IMT; another group of people without any knowledge of IMT. The results of the survey showed more confusion in the group of people without knowledge to IMT and improved consistency and less variation in the group of people with knowledge in IMT. The third part of the study, the analysis of case studies of success and failure, identified principles as contributors, and categorized them into LS/type "A" characteristics and RS/type "C" characteristics, by applying the KSM. The results validated the initial proposal and led to the conclusion that practices that fall into the LS side of the KSM will lead to success, while practices that fall into the RS of the KSM will lead to failure. The comparison and testing of both models indicated a dominant support of the IMT concepts as contributors to success; while the KSM model has a higher accuracy of prediction.
ContributorsReynolds, Harry (Author) / Kashiwagi, Dean (Thesis advisor) / Sullivan, Kenneth (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2011
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Description
This dissertation examines an analytical methodology that considers predictive maintenance on industrial facilities equipment to exceed world class availability standards with greater understanding for organizational participation impacts. The research for this study was performed at one of the world's largest semiconductor facilities, with the intent of understanding one possible cause

This dissertation examines an analytical methodology that considers predictive maintenance on industrial facilities equipment to exceed world class availability standards with greater understanding for organizational participation impacts. The research for this study was performed at one of the world's largest semiconductor facilities, with the intent of understanding one possible cause for a noticeable behavior in technical work routines. Semiconductor manufacturing disruption poses significant potential revenue loss on a scale easily quantified in millions of dollars per hour. These instances are commonly referred to as "Interruption to production" (ITP). ITP is a standardized metric used across Company ABC's worldwide factory network to track frequency of occurrence and duration of manufacturing downtime. ITP, the key quantifiable indicator in this dissertation, will be the primary analytical measurement to identify the effectiveness of maintenance personnel's work routines as they relate to unscheduled downtime with facilities systems. This dissertation examines the process used to obtain change in an industrial facilities organization and the associated reactions of individual organizational members. To give the reader background orientation on the methodology for testing, measuring and ultimately assessing the benefits and risks associated with integrating a predictive equipment failure methodology, this dissertation will examine analytical findings associated with the statement of purpose as it pertains to ITP reduction. However, the focus will be the exploration of behavioral findings within the organization and the development of an improved industry standard for predictive ITP reduction process implementation. Specifically, findings associated with organizational participation and learning development trends found within the work group.
ContributorsMcDonald, Douglas Kirk (Author) / Sullivan, Kenneth (Thesis advisor) / Badger, William (Committee member) / Verdini, William (Committee member) / Arizona State University (Publisher)
Created2012
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Description
The U.S. Army Medical Command has been testing a leadership based structure to increase the performance of delivering construction and facility services in its system of $600M of construction and 26 major hospital facilities in the U.S. The organizational requirement was to minimize the management and oversight of contractors

The U.S. Army Medical Command has been testing a leadership based structure to increase the performance of delivering construction and facility services in its system of $600M of construction and 26 major hospital facilities in the U.S. The organizational requirement was to minimize the management and oversight of contractors and simultaneously increase project performance. The research proposes that a leadership based structure can supplement the perception, preplanning, and risk minimization capability of a contractor's project manager, thus increasing the project performance (on time, within budget, and meeting expectations) and decreasing client management requirement. The projects were delivered in a best value and low price environment. The major impact of this research was that proactive management by contractors was more effective than traditional management such as direction, control, and inspection by client's professional representatives. The results based on data collection and date analyses validated that a leadership based structure can increase the performance of an organization and reduce its management requirement.
ContributorsMalhotra, Neha (Author) / Kashiwagi, Dean T. (Thesis advisor) / Sullivan, Kenneth (Committee member) / Badger, William (Committee member) / Arizona State University (Publisher)
Created2010
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Description
With increasing interest in sustainability and green building, organizations are implementing programs such as Leadership in Energy and Environmental Design for Existing Buildings: Operations and Maintenance (LEED-EB) in order to focus corporate sustainability goals on the operations of a facility and the practices of the building occupants. Green building programs

With increasing interest in sustainability and green building, organizations are implementing programs such as Leadership in Energy and Environmental Design for Existing Buildings: Operations and Maintenance (LEED-EB) in order to focus corporate sustainability goals on the operations of a facility and the practices of the building occupants. Green building programs help reduce the impact of a facility and bring about several environmental benefits including but not limited to energy conservation, water conservation and material conservation. In addition to various environmental benefits, green building programs can help companies become more efficient. The problem is that organizations are not always successful in their pursuits to achieve sustainability goals. It frequently take years to implement a program, and in many cases the goals for sustainability never come to fruition, when in the mean time resources are wasted, money is spent needlessly and opportunities are lost forever. This thesis addresses how the Six Sigma methodologies used by so many to implement change in their organizations could be applied to the LEED-EB program to help companies achieve sustainability results. A qualitative analysis of the Six Sigma methodologies was performed to determine if and how a LEED-EB program might utilize such methods. The two programs were found to be compatible and several areas for improvements to implementing a LEED-EB program were identified.
ContributorsFurphy, Kimberly (Author) / Hild, Nicholas (Thesis advisor) / Olson, Larry (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2010
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Description
The construction industry in India suffers from major time and cost overruns. Data from government and industry reports suggest that projects suffer from 20 to 25 percent time and cost overruns. Waste of resources has been identified as a major source of inefficiency. Despite a substantial increase in the past

The construction industry in India suffers from major time and cost overruns. Data from government and industry reports suggest that projects suffer from 20 to 25 percent time and cost overruns. Waste of resources has been identified as a major source of inefficiency. Despite a substantial increase in the past few years, demand for professionals and contractors still exceeds supply by a large margin. The traditional methods adopted in the Indian construction industry may not suffice the needs of this dynamic environment, as they have produced large inefficiencies. Innovative ways of procurement and project management can satisfy the needs aspired to as well as bring added value. The problems faced by the Indian construction industry are very similar to those faced by other developing countries. The objective of this paper is to discuss and analyze the economic concerns, inefficiencies and investigate a model that both explains the Indian construction industry structure and provides a framework to improve efficiencies. The Best Value (BV) model is examined as an approach to be adopted in lieu of the traditional approach. This could result in efficient construction projects by minimizing cost overruns and delays, which until now have been a rarity.
ContributorsNihas, Syed (Author) / Kashiwagi, Dean (Thesis advisor) / Sullivan, Kenneth (Committee member) / Kashiwagi, Jacob (Committee member) / Arizona State University (Publisher)
Created2013
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Description
In a world where everything is drifting away from the intellectual into materialistic, and where everyone is rushing on the daily basis to provide their basic needs, everything is getting more expensive except the human life’s worth. Construction sites can be some of the clearer examples that show how the

In a world where everything is drifting away from the intellectual into materialistic, and where everyone is rushing on the daily basis to provide their basic needs, everything is getting more expensive except the human life’s worth. Construction sites can be some of the clearer examples that show how the technical work, the communication skills, team work and management relate to one another. However, lately, the safety of the labor is neither being prioritized nor considered an important aspect to even consider at sites. Lebanon is, unfortunately, one of the countries where most construction sites are aimed to increase production and decrease cost as much as possible, on behalf of labor safety measurements. The high occurrence of such cases are the result of the lack of government control and accountability, as well as other reasonings. Similar to the majority of countries, falls are the number one cause of fatalities and serious injuries on construction sites, especially building sites, where working on higher elevations is a must. This thesis focuses on the topic of “Techniques and technologies for reducing fall hazards in use on Lebanese building construction projects”. The main goal behind it is to shed light on whether there are any traditional, technical or modern mechanisms used for safety on the Lebanese construction sites, however statistically few they might be. On the other hand, Casting the deficiencies, weaknesses and flaws are also discussed by indicating some solutions and pointers on possible methods to improve. Hence, this thesis would demonstrate the high importance of this topic and consequently help construction managers and workers realize that safety should become a priority on all sites in the country. Researches done and interviews conducted show that fall hazards prevention/protection techniques are only implemented by large scale companies, and totally ignored by other companies which constitute the highest percentage of the active companies in the market now. Several causes are behind this and the result is one: More lives are put in danger due to lack of education, absence of audits and sanctions, and insufficient budgets
ContributorsMdawar, Hikmat (Author) / Gibson, George Edward (Thesis advisor) / El Asmar, Mounir (Committee member) / Sullivan, Kenneth (Committee member) / Arizona State University (Publisher)
Created2022