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- All Subjects: 19765
- All Subjects: Knowledge workers
- Genre: Doctoral Dissertation
- Creators: Heywood, William
- Creators: Ozel, Filiz
- Creators: Lande, Micah
- Member of: ASU Electronic Theses and Dissertations
Description
This dissertation explores the role of smart home service provisions (SHSP) as motivational agents supporting goal attainment and human flourishing. Evoking human flourishing as a lens for interaction encapsulates issues of wellbeing, adaptation and problem solving within the context of social interaction. To investigate this line of research a new, motivation-sensitive approach to design was implemented. This approach combined psychometric analysis from motivational psychology's Personal Project Analysis (PPA) and Place Attachment theory's Sense of Place (SoP) analysis to produce project-centered motivational models for environmental congruence. Regression analysis of surveys collected from 150 (n = 150) young adults about their homes revealed PPA motivational dimensions had significant main affects on all three SoP factors. Model one indicated PPA dimensions Fearful and Value Congruency predicted the SoP factor Place Attachment (p = 0.012). Model two indicated the PPA factor Positive Affect and PPA dimensions Value Congruency, Self Identity and Autonomy predicted Place Identity (p = .0003). Model three indicated PPA dimensions Difficulty and Likelihood of Success predicted the SoP factor Place Dependency. The relationships between motivational PPA dimensions and SoP demonstrated in these models informed creation of a set of motivational design heuristics. These heuristics guided 20 participants (n = 20) through co-design of paper prototypes of SHSPs supporting goal attainment and human flourishing. Normative analysis of these paper prototypes fashioned a design framework consisting of the use cases "make with me", "keep me on task" and "improve myself"; the four design principles "time and timing", "guidance and accountability", "project ambiguity" and "positivity mechanisms"; and the seven interaction models "structuring time", "prompt user", "gather resources", "consume content", "create content", "restrict and/or restore access to content" and "share content". This design framework described and evaluated three technology probes installed in the homes of three participants (n = 3) for field-testing over the course of one week. A priori and post priori samples of psychometric measures were inconclusive in determining if SHSP motivated goal attainment or increased environmental congruency between young adults and their homes.
ContributorsBrotman, Ryan Scott (Author) / Burleson, Winsow (Thesis advisor) / Heywood, William (Committee member) / Forlizzi, Jodi (Committee member) / Arizona State University (Publisher)
Created2013
Description
ABSTRACT Recent studies indicate that top-performing companies have higher-performing work environments than average companies. They receive higher scores for worker satisfaction with their overall physical work environment as well as higher effectiveness ratings for their workspaces (Gensler, 2008; Harter et al., 2003). While these studies indicate a relationship between effective office design and satisfaction they have not explored which specific space types may contribute to workers' overall satisfaction with their physical work environment. Therefore, the purpose of this study is to explore the relationship between workers' overall satisfaction with their physical work environments and their perception of the effectiveness of spaces designed for Conceptual Age work including learning, focusing, collaborating, and socializing tasks. This research is designed to identify which workspace types are related to workers' satisfaction with their overall work environment and which are perceived to be most and least effective. To accomplish this two primary and four secondary research questions were developed for this study. The first primary question considers overall workers' satisfaction with their overall physical work environments (offices, workstations, hallways, common areas, reception, waiting areas, etc.) related to the effective use of work mode workspaces (learning, focusing, collaborating, socializing). The second primary research question was developed to identify which of the four work mode space types had the greatest and least relationship to workers' satisfaction with the overall physical work environment. Secondary research questions were developed to address workers' perceptions of effectiveness of each space type. This research project used data from a previous study collected from 2007 to 2012. Responses were from all staff levels of US office-based office workers and resulted in a blind sample of approximately 48,000 respondents. The data for this study were developed from SPSS data reports that included descriptive data and Pearson correlations. Findings were developed from those statistics using coefficient of determination.
ContributorsHarmon-Vaughan, Elizabeth (Author) / Kroelinger, Michael D. (Thesis advisor) / Bernardi, Jose (Committee member) / Ozel, Filiz (Committee member) / Arizona State University (Publisher)
Created2013
Description
This study is an initial step in exploring how urban design typologies can help inform community asset research to broaden the definition of physical assets. Asset based community development research identifies specific types of physical assets such as streets, structures, housing or vacant lots. This research argues that a comprehensive look at physical assets is needed, taking into consideration urban typologies such as paths, landmarks, views and districts as well as the spatial relationships that influence their significance. Community asset literature and conditions specific to the Sunnyslope community in Phoenix, Arizona suggest that differences in ethnicity such as spatial segregation, and socio-economic status exist. However, the literature does not address how these differences in ethnicity might influence residents' perceptions of physical assets. This study explores the questions - How do perceptions of physical assets vary among women of different ethnicities? What, if any, are the reasons behind these ethnic differences in perception? The research applied a survey instrument with open-ended and close-ended questions, and a map to mark frequently used routes. Assets identified by recoding open-ended responses were statistically analyzed for frequencies. The most frequently mentioned assets were analyzed by GIS for spatial relationships. Women of White and Latino ethnicities frequently chose individual buildings and locations as physical assets over paths, views, districts and landmarks. White women identified urban typologies as physical assets. In contrast, Latino women identified no significant urban typologies as assets. The inclusion of urban typologies confirmed and expanded upon physical assets previously identified by other asset-based studies on the community of Sunnyslope. Notable differences in ethnicity were found in the perception of physical assets of economic significance, assets for use and assets of visual appeal. Besides ethnicity, age and proximity to assets also influenced asset perception of White and Latino women. Community organizations need to take into consideration the ethnic differences in perception of physical assets, in the context of culture, spatial segregation and differing family structures. The inclusion of urban typologies helped highlight the differences in ethnicities for physical assets of visual appeal, and the use of leisure and recreation facilities.
ContributorsThatte, Aparna (Author) / Ozel, Filiz (Thesis advisor) / Ahrentzen, Sherry (Thesis advisor) / Guhathakurta, Subhrajit (Committee member) / Arizona State University (Publisher)
Created2011
Description
This study examines the applicability of high dynamic range (HDR) imagery as a diagnostic tool for studying lighting quality in interior environments. It originates from the limitations in lighting quality assessments, particularly from the problematic nature of measuring luminance contrast--a significant lighting quality definer. In this research, HDR imaging method is studied systematically and in detail via extensive camera calibration tests considering the effect of lens and light source geometry (i.e. vignetting, point spread and modulation transfer functions), in-camera variables (i.e. spectral response, sensor sensitivity, metering mode,), and environmental variables (i.e. ambient light level, surface color and reflectance, light source spectral power distribution) on the accuracy of HDR-image-derived luminance data. The calibration test findings are used to create camera setup and calibration guidelines for future research, especially to help minimize errors in image extracted lighting data. The findings are also utilized to demonstrate the viability of the tool in a real world setting--an office environment combining vertical and horizontal tasks. Via the quasi-experimental setup, the relationship between line of sight and perceived luminance contrast ratios are studied using HDR images. Future research can benefit from the calibration guidelines to minimize HDR-based luminance estimation errors. The proposed tool can be used and tested in different contexts and tasks with varying user groups for revising the former luminance-contrast guidelines as well as surface reflectance recommendations.
ContributorsTural, Mehmedalp (Author) / Bryan, Harvey (Thesis advisor) / Kroelinger, Michael D. (Committee member) / Ozel, Filiz (Committee member) / Arizona State University (Publisher)
Created2011
Description
Design problem formulation is believed to influence creativity, yet it has received only modest attention in the research community. Past studies of problem formulation are scarce and often have small sample sizes. The main objective of this research is to understand how problem formulation affects creative outcome. Three research areas are investigated: development of a model which facilitates capturing the differences among designers' problem formulation; representation and implication of those differences; the relation between problem formulation and creativity.
This dissertation proposes the Problem Map (P-maps) ontological framework. P-maps represent designers' problem formulation in terms of six groups of entities (requirement, use scenario, function, artifact, behavior, and issue). Entities have hierarchies within each group and links among groups. Variables extracted from P-maps characterize problem formulation.
Three experiments were conducted. The first experiment was to study the similarities and differences between novice and expert designers. Results show that experts use more abstraction than novices do and novices are more likely to add entities in a specific order. Experts also discover more issues.
The second experiment was to see how problem formulation relates to creativity. Ideation metrics were used to characterize creative outcome. Results include but are not limited to a positive correlation between adding more issues in an unorganized way with quantity and variety, more use scenarios and functions with novelty, more behaviors and conflicts identified with quality, and depth-first exploration with all ideation metrics. Fewer hierarchies in use scenarios lower novelty and fewer links to requirements and issues lower quality of ideas.
The third experiment was to see if problem formulation can predict creative outcome. Models based on one problem were used to predict the creativity of another. Predicted scores were compared to assessments of independent judges. Quality and novelty are predicted more accurately than variety, and quantity. Backward elimination improves model fit, though reduces prediction accuracy.
P-maps provide a theoretical framework for formalizing, tracing, and quantifying conceptual design strategies. Other potential applications are developing a test of problem formulation skill, tracking students' learning of formulation skills in a course, and reproducing other researchers’ observations about designer thinking.
This dissertation proposes the Problem Map (P-maps) ontological framework. P-maps represent designers' problem formulation in terms of six groups of entities (requirement, use scenario, function, artifact, behavior, and issue). Entities have hierarchies within each group and links among groups. Variables extracted from P-maps characterize problem formulation.
Three experiments were conducted. The first experiment was to study the similarities and differences between novice and expert designers. Results show that experts use more abstraction than novices do and novices are more likely to add entities in a specific order. Experts also discover more issues.
The second experiment was to see how problem formulation relates to creativity. Ideation metrics were used to characterize creative outcome. Results include but are not limited to a positive correlation between adding more issues in an unorganized way with quantity and variety, more use scenarios and functions with novelty, more behaviors and conflicts identified with quality, and depth-first exploration with all ideation metrics. Fewer hierarchies in use scenarios lower novelty and fewer links to requirements and issues lower quality of ideas.
The third experiment was to see if problem formulation can predict creative outcome. Models based on one problem were used to predict the creativity of another. Predicted scores were compared to assessments of independent judges. Quality and novelty are predicted more accurately than variety, and quantity. Backward elimination improves model fit, though reduces prediction accuracy.
P-maps provide a theoretical framework for formalizing, tracing, and quantifying conceptual design strategies. Other potential applications are developing a test of problem formulation skill, tracking students' learning of formulation skills in a course, and reproducing other researchers’ observations about designer thinking.
ContributorsDinar, Mahmoud (Author) / Shah, Jami J. (Thesis advisor) / Langley, Pat (Committee member) / Davidson, Joseph K. (Committee member) / Lande, Micah (Committee member) / Ren, Yi (Committee member) / Arizona State University (Publisher)
Created2015
Description
Artists and designers are preparing for rapidly changing and competitive careers in creative fields that require a healthy dose of resiliency to persevere. However, little is known on how students within these fields become more self-efficacious, gritty, situated toward a growth mindset, and persistent over time. This mixed-method action research study investigates how undergraduate arts and design college students approach and navigate perceptions of failure as well as incorporates an intervention course designed to increase their self-efficacy, growth mindset, and academic persistence. Participants were eighteen arts and design students representing a variety of disciplines from an eight-week, one-unit, 300-level course that utilized arts-based methods, mindfulness, and active reflection. After the course, students had significant changes in their self-efficacy and academic persistence as well as moderate significant change in their fixed mindset.
ContributorsWorkmon Larsen, Megan (Author) / Kulinna, Pamela (Thesis advisor) / Henriksen, Danah (Committee member) / Heywood, William (Committee member) / Arizona State University (Publisher)
Created2018
Description
The 21st-century professional or knowledge worker spends much of the working day engaging others through electronic communication. The modes of communication available to knowledge workers have rapidly increased due to computerized technology advances: conference and video calls, instant messaging, e-mail, social media, podcasts, audio books, webinars, and much more. Professionals who think for a living express feelings of stress about their ability to respond and fear missing critical tasks or information as they attempt to wade through all the electronic communication that floods their inboxes. Although many electronic communication tools compete for the attention of the contemporary knowledge worker, most professionals use an electronic personal information management (PIM) system, more commonly known as an e-mail application and often the ubiquitous Microsoft Outlook program. The aim of this research was to provide knowledge workers with solutions to manage the influx of electronic communication that arrives daily by studying the workers in their working environment. This dissertation represents a quest to understand the current strategies knowledge workers use to manage their e-mail, and if modification of e-mail management strategies can have an impact on productivity and stress levels for these professionals. Today’s knowledge workers rarely work entirely alone, justifying the importance of also exploring methods to improve electronic communications within teams.
ContributorsCounts, Virginia (Author) / Parrish, Kristen (Thesis advisor) / Allenby, Braden (Thesis advisor) / Landis, Amy (Committee member) / Cooke, Nancy J. (Committee member) / Arizona State University (Publisher)
Created2018
Description
Eat Your Heart Out is a visually rich qualitative ethnic food research that examines consumption, production, and distribution practices transnationally. Through the example of Mumbai’s street foods, the study aims to discover how design participates in fashioning the street food experiences locally and globally.
Food is an important cultural artifact in the world. However, past research in design suggests that the discipline has mainly focused on food as a catalyst for creativity and imagination or as a tool to examine materialistic, economical, sensorial, and emotional connections. Studying the user-focused involvement in the creation of food artifacts and focusing on cultural, global, and historical aspects of that participation are important to address the gaps in the knowledge required to solve increasingly “wicked problems” (Buchanan, 1992; Rittel, 1971). To achieve this goal, Eat Your Heart Out implemented a comparative practice-based study of the Indian street foods in Mumbai and Phoenix to examine consumption, production, and distribution practices at both places. The methodological design was highly multi-disciplinary in nature and included rapid ethnographic assessment, interviews, visual research, and a generative method of co-creation.
The study revealed that street foods as cultural artifacts were deeply rooted in specific traditional values specific to the context, which significantly influenced personal and communal consumption, production, and distribution practices of Indian street foods in Mumbai and Phoenix. The values of standardization, formality, and higher food regulation practices limited the diversity and radically transformed the central values of Mumbai’s street foods when the foods re-territorialized in Phoenix. This resulted in lowering the consumption.
Eat Your Heart Out presents cultural and practical insights into the interactions between contexts, artifacts, practices, and participants. Eat Your Heart Out recommends new frameworks of correlation for various consumption and production practices and suggests how street food artifacts alter when they move across cultures. Such knowledge can be valuable for similar ethnic food culture studies and the development of innovative research tools incorporating transnational and multidisciplinary methods in the future.
On a broader scope, Eat Your Heart Out provides a unique opportunity to study a culture that has not been examined by scholars much in the past. It also focuses on gaining knowledge about ethnic culinary practices of Indian immigrants in the United States and encouraging enhanced cross-cultural acceptance.
Food is an important cultural artifact in the world. However, past research in design suggests that the discipline has mainly focused on food as a catalyst for creativity and imagination or as a tool to examine materialistic, economical, sensorial, and emotional connections. Studying the user-focused involvement in the creation of food artifacts and focusing on cultural, global, and historical aspects of that participation are important to address the gaps in the knowledge required to solve increasingly “wicked problems” (Buchanan, 1992; Rittel, 1971). To achieve this goal, Eat Your Heart Out implemented a comparative practice-based study of the Indian street foods in Mumbai and Phoenix to examine consumption, production, and distribution practices at both places. The methodological design was highly multi-disciplinary in nature and included rapid ethnographic assessment, interviews, visual research, and a generative method of co-creation.
The study revealed that street foods as cultural artifacts were deeply rooted in specific traditional values specific to the context, which significantly influenced personal and communal consumption, production, and distribution practices of Indian street foods in Mumbai and Phoenix. The values of standardization, formality, and higher food regulation practices limited the diversity and radically transformed the central values of Mumbai’s street foods when the foods re-territorialized in Phoenix. This resulted in lowering the consumption.
Eat Your Heart Out presents cultural and practical insights into the interactions between contexts, artifacts, practices, and participants. Eat Your Heart Out recommends new frameworks of correlation for various consumption and production practices and suggests how street food artifacts alter when they move across cultures. Such knowledge can be valuable for similar ethnic food culture studies and the development of innovative research tools incorporating transnational and multidisciplinary methods in the future.
On a broader scope, Eat Your Heart Out provides a unique opportunity to study a culture that has not been examined by scholars much in the past. It also focuses on gaining knowledge about ethnic culinary practices of Indian immigrants in the United States and encouraging enhanced cross-cultural acceptance.
ContributorsZunjarwad, Renu (Author) / Margolis, Eric (Thesis advisor) / Boradkar, Prasad (Thesis advisor) / Heywood, William (Committee member) / Arizona State University (Publisher)
Created2018
Description
This three-paper dissertation explores the ways in which the skills, dispositions, tools, social norms, and ways of knowing associated with maker practices and design theory illuminate opportunities and challenges for changing education systems. Making and design are unique in that they provide alternative visions for the central aims of schooling as well as a novel set of approaches for the realization of such visions. This duality is explored at three organizational scales: student experience, educator practice, and school leadership. The findings of these investigations highlight major barriers to creating and sustaining innovative education systems while also suggesting ways that these barriers may be overcome. The first paper, which details a qualitative study of 27 young adult makers and their parents, suggests that even strong proponents of maker-based education are bound by the institutional logics of formal education and have a hard time imagining how making could be integrated into school. The second paper documents a design-based research study, in which 20 preservice teachers in an integrated science, technology, engineering, and mathematics (STEM) education course show that their current training emphasizes the delivery standards-based content over the design of student-centered learning experiences. These studies prompted and shaped the development of a theoretically grounded, design-based conceptual model, detailed in the third paper, which aims to help multi-stakeholder design teams more rigorously imagine new futures for existing schools using generative, participatory prototyping activities.
ContributorsWeiner, Steven (Author) / Jordan, Shawn S (Thesis advisor) / Lande, Micah (Committee member) / Mishra, Punya (Committee member) / Wylie, Ruth (Committee member) / Arizona State University (Publisher)
Created2022
Description
Over the past century, the relationship between the built environment and people’s health and well-being has become central to the discussion and critique of healthcare design. The concept of such a relationship is not new; more than a century ago, Florence Nightingale promoted a particular vision for hospital design. Her concerns with naturalism, acoustics, ventilation, and aesthetics in the healthcare environment are as relevant today as they were in the mid-19th century.
This dissertation examines Nightingale’s contributions to the development of the nascent field of healthcare interiors by: identifying major developments of healthcare interiors through the centuries; investigating Nightingale’s life, work, and principles on the healthcare environment; and examining whether certain contemporary hospital design approaches support, expand upon, or negate her principles. The research integrates material culture analysis of extant objects and content analysis of documents within the framework of a case study of two healthcare facilities in Tucson, Arizona.
Findings show that the Nightingale era was seminal in the evolution of the healthcare environment, with key developments towards healthful interiors for the sick. Wide adoption of hospital design guidelines suggested by Nightingale—emphasizing physical elements such as ventilation, natural light, view, sanitization, and ambiance—occurred in various types of healthcare facilities, including military and tuberculosis sanatoria around the world. Additionally, analysis of the case study shows just how welcoming and supportive a 1920s healthcare facility, like the Desert Sanitarium, can be. The facility successfully adapts Florence Nightingale’s principles to the local climate and context, including indigenous pueblo architecture, traditional
Southwestern materials, Native American artifacts, desert views, and even the traditional courtyard plan used by Spanish colonial settlers. This successful adaptation suggests that Nightingale’s principles may be valuable to and relevant within different places and times, even today.
Thus, Nightingale contributed to the emerging field of healthcare interiors by: 1) functionally organizing the built environment affecting patients’ healing, 2) preventing healthcare-associated infection in the physical environment, and 3) supporting psychological health with aesthetic amenities. The findings advance interior design scholarship, education, and practice; and further the documentation and explication of Arizona’s history in the healthcare environment.
This dissertation examines Nightingale’s contributions to the development of the nascent field of healthcare interiors by: identifying major developments of healthcare interiors through the centuries; investigating Nightingale’s life, work, and principles on the healthcare environment; and examining whether certain contemporary hospital design approaches support, expand upon, or negate her principles. The research integrates material culture analysis of extant objects and content analysis of documents within the framework of a case study of two healthcare facilities in Tucson, Arizona.
Findings show that the Nightingale era was seminal in the evolution of the healthcare environment, with key developments towards healthful interiors for the sick. Wide adoption of hospital design guidelines suggested by Nightingale—emphasizing physical elements such as ventilation, natural light, view, sanitization, and ambiance—occurred in various types of healthcare facilities, including military and tuberculosis sanatoria around the world. Additionally, analysis of the case study shows just how welcoming and supportive a 1920s healthcare facility, like the Desert Sanitarium, can be. The facility successfully adapts Florence Nightingale’s principles to the local climate and context, including indigenous pueblo architecture, traditional
Southwestern materials, Native American artifacts, desert views, and even the traditional courtyard plan used by Spanish colonial settlers. This successful adaptation suggests that Nightingale’s principles may be valuable to and relevant within different places and times, even today.
Thus, Nightingale contributed to the emerging field of healthcare interiors by: 1) functionally organizing the built environment affecting patients’ healing, 2) preventing healthcare-associated infection in the physical environment, and 3) supporting psychological health with aesthetic amenities. The findings advance interior design scholarship, education, and practice; and further the documentation and explication of Arizona’s history in the healthcare environment.
ContributorsHong, Miyoung (Author) / Brandt, Beverly K (Thesis advisor) / Koblitz, Ann H (Committee member) / Heywood, William (Committee member) / Arizona State University (Publisher)
Created2015