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Distance education has grown over the past several years due to the integration of technology and its advancements. The flexibility, convenience to the learner, and cost-effectiveness of online learning contributes to this rise in popularity (Boling et al., 2012). Consequently, U.S. colleges and universities are quickly establishing a vast array

Distance education has grown over the past several years due to the integration of technology and its advancements. The flexibility, convenience to the learner, and cost-effectiveness of online learning contributes to this rise in popularity (Boling et al., 2012). Consequently, U.S. colleges and universities are quickly establishing a vast array of distance learning programs and initiatives (Ernest et al., 2013; Jones & Wolf, 2010; Northcote et al., 2015). Communication in these colleges and universities among professors and students is vital, but it is especially critical in an online learning environment where social relationships are formed from the information conveyed by computer-mediated communication (Tu, 2000). Communicating immediacy between the instructor and student, facilitating reflection, and furthering discourse can build rapport while allowing the student to engage with the course content (Tu, 2000; Swan et al., 2008). Further, communication between the professor and the student enhances a sense of belonging, individuality, and intimacy in online learning environments (Boling et al, 2012). Online professors operate in a unique digital space where they provide guidance, instruction, and support to their online students without being in the same place and time. The purpose of this action research study was to explore the perceptions of undergraduate students regarding the strategies that can be used to improve the professor-student communication within the online educational setting. I explored this phenomenon using the theory of transactional distance and the social presence theory. This action research study involved the intervention of a Communication (COMM) Suite along with the participation of undergraduate students who have experienced online learning using both synchronous and asynchronous platforms. I collected data using a Likert scale survey accompanied by individual semi-structured interviews.
ContributorsMayo, Idris (Author) / Sampson, Carrie (Thesis advisor) / Henriksen, Danah (Thesis advisor) / Sutton, Jann (Committee member) / Arizona State University (Publisher)
Created2021
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Preservice teachers are faced with many challenges as they enter their first year of teaching. This is particularly true when dealing with future-ready skills, such as technology integration in K-12 classrooms, an area where many higher education or teaching faculty may not feel comfortable or fluent enough to support

Preservice teachers are faced with many challenges as they enter their first year of teaching. This is particularly true when dealing with future-ready skills, such as technology integration in K-12 classrooms, an area where many higher education or teaching faculty may not feel comfortable or fluent enough to support preservice teachers or to model in their own instruction.

This action research study aimed to understand how faculty develop Technological Pedagogical Content Knowledge (TPACK) in ways that will help them to enhance their instruction and model technology integration for preservice teachers. An online community was created that allowed teacher educators to interact synchronously or asynchronously to collaborate, learn, and practice new technological skills. This community served as a place for teacher educators to play with new technology and to share their ideas and practices with their peers—ideally to begin the process of developing the knowledge and fluency with technology that would allow them to better support teacher education students.

Both qualitative and quantitative data were used to explore faculty’s development of TPACK. A pre-survey, retrospective pre-survey, and post-survey were administered and analyzed. Also, interviews of participants and observations of the online community were used to collect qualitative data.

The results of the study showed an increase in participants’ confidence for selecting technologies to enhance their instruction after they participated in the online community. Also, the participants felt more confident using strategies that combine content, technologies, and teaching approaches in their classrooms or other learning environments.

In Chapter 5, a discussion of the findings was presented, in which several main implications are shared for researchers who might be engaged in similar work. Also, the lessons learned from this action research are explained, as well as the limitations experienced in this study.
ContributorsScott, Lynda (Author) / Henriksen, Danah (Thesis advisor) / Mishra, Punya (Committee member) / Wolf, Leigh (Committee member) / Leahy, Sean (Committee member) / Arizona State University (Publisher)
Created2019
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Academic integrity among college students continues to be a problem at colleges and universities. This is particularly important for journalism students where ethical issues in the profession are critical, especially in an era of “fake news” and distrust in the media. While most journalism students study professional ethics, they do

Academic integrity among college students continues to be a problem at colleges and universities. This is particularly important for journalism students where ethical issues in the profession are critical, especially in an era of “fake news” and distrust in the media. While most journalism students study professional ethics, they do not necessarily make the connection between their future careers and their academic career. In fact, at Western Washington University (Western) a recent exploration into academic dishonesty revealed that violations were increasing, and that journalism was one of the top three majors where violations occurred (based on percent of majors). To address this problem of practice, an online academic integrity resource – specific to journalism – was developed to see whether it could increase students’ knowledge as it relates to academic integrity and decrease violations. The mixed methods action research (MMAR) study took place during summer and fall quarter at Western Washington University, a state university located in Bellingham, Washington. Participants included students who were pre-majors, majors, and minors in the three tracks of journalism: news-editorial, public relations, and visual journalism. They were given multiple opportunities to self-enroll in the Resource for Ethical Academic Development (READ) Canvas course for academic integrity. Self-efficacy theory and social learning theory provided a framework for the study. Data was collected through pre- and post-innovation surveys as well as qualitative interviews. Quantitative results suggest that there is work yet to do in order to educate students about academic integrity and potential consequences of behavior. Qualitative results suggest that one avenue may be through an online resource that provides concise and comprehensive information, models behavior relevant to the student’s own discipline, and is easily accessible. It also suggests that a culture change from a systemic emphasis on grades to a focus on growth and individual learning may be beneficial.
ContributorsKeller, Jennifer Margaret (Author) / Henriksen, Danah (Thesis advisor) / Silcock, Bill (Committee member) / VanderStaay, Steven (Committee member) / Arizona State University (Publisher)
Created2021