Matching Items (13)
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- All Subjects: Communication
- Creators: Mongeau, Paul A.
- Resource Type: Text
Description
This qualitative study examines the major changes in relationship closeness of married couples when one spouse acquires a vision disability. Turning Points analysis and Retrospective Interview Technique (RIT) were utilized which required participants to plot their relational journey on a graph after the onset of the disability. A sample of 32 participants generating 100 unique turning points and 32 RIT graphs lent in-depth insight into the less explored area of the impact of a visual disability on marital relationships. A constant comparison method employed for the analysis of these turning points revealed six major categories, which include Change in Relational Dynamics, Realization of the Disability, Regaining Normality in Life, Resilience, Reactions to Assistance, and Dealing with the Disability. These turning points differ in terms of their positive or negative impact on the relational closeness between partners. In addition, the 32 individual RIT graphs were also analyzed and were grouped into four categories based on visual similarity, which include Erratic Relational Restoration, Erratic Relational Increase, Consistent Closeness and Gradual Relational Increase. Results provide theoretical contributions to disability and marriage literature. Implications for the application of turning points to the study of post-disability marital relationships are also discussed, and research directions identified.
ContributorsBhagchandani, Bhoomika (Author) / Kassing, Jeffrey W. (Thesis advisor) / Kelley, Douglas L. (Committee member) / Fisher, Carla L. (Committee member) / Li, Baoxin (Committee member) / Arizona State University (Publisher)
Created2014
Description
ABSTRACT
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
ContributorsKamrath, Jessica K (Author) / Kassing, Jeffrey W. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2015
Description
An offender's expression of remorse plays an important role following relational transgressions, yet it is not well understood how the experience and expression of remorse relate to both victim responses to hurt and forgiveness in close relationships. This study uses a social functionalist framework to investigate the role of remorse in the forgiveness process and tests whether offender remorse experiences mediate the associations between victim responses to hurt and remorse expressions. Undergraduate participants (N=671) completed questionnaires about a time when they hurt a close relational partner and reported their partners' responses to hurt, their own experiences and expressions of remorse, and their perceptions of forgiveness. Results indicated that victims' sad communication positively predicted offenders' other-oriented and affiliation remorse experiences; victims' threatening communication positively predicted offenders' self-focused remorse experience; and victims' conciliatory communication and withdrawal positively predicted offenders' affiliation and self-focused remorse experiences. Results of the mediation analyses revealed that self-focused remorse fully mediated the relationship between victim threatening communication and low status behaviors; other-oriented remorse partially mediated the association between victim sad communication and apology/concern behaviors; and affiliation partially mediated the relationship between victim conciliatory communication and connection behaviors. Victims' withdrawal behaviors and offenders' use of compensation were not related. Finally, offenders' apology/concern and connection behaviors associated positively with perceptions of forgiveness, whereas low status behaviors negatively predicted forgiveness. Use of compensation following a hurtful event was not significantly related to forgiveness. Results are interpreted within the framework of evolutionary psychology and further validate the functional approach to studying emotion.
ContributorsGracyalny, Monica (Author) / Mongeau, Paul A. (Thesis advisor) / Guerrero, Laura K. (Committee member) / Shiota, Michelle N. (Committee member) / Arizona State University (Publisher)
Created2011
Description
Sports communication is a vibrant, blossoming research area within the communication discipline. One of the more fruitful directions in sports communication research pertains to social media. Social media has embedded itself in the sports world in a very short period of time. As a result, there is a need for instructional resources that prepare students to understand the nuances and power that social media possess. This research provides the foundation for a case study textbook centered on social media and sports communication. Specifically, four cases dealing with: (a) athletes using social media to encourage input from fans; (b) sports organizations using social media as an agenda-setting tool; (c) negative parasocial interaction expressed to athletes via social media; and (d) athletes using social media to enact image repair are presented. These cases demonstrate that social media is a valuable conduit between athletes and fans that enables athletes and sports organizations to cultivate fan identity and maintain control over public information. The cases also demonstrate that fan behavior via social media can quickly turn problematic, requiring that athletes and sports organizations respond appropriately, yet strategically. The research concludes by offering implications for future social media and sports communication research.
ContributorsSanderson, Jimmy (Author) / Kassing, Jeffrey W. (Thesis advisor) / Ramirez Jr, Artemio (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2012
Description
The current study is the first qualitative investigation aimed solely at understanding what it means to communicate conditional forgiveness in serious romantic relationships. Conditional forgiveness is forgiveness that has been offered with the stipulation that the errant behavior cease. It is a provocative topic because some argue genuine forgiveness is not conditional, but recent discoveries that have associated its use with severe transgressions and relational deterioration suggest it is a critical site for investigation. This inductive analysis of open-ended data from 201 anonymous surveys identified both distinctions between and intersections of conditional forgiveness, forgiveness, and reconciliation. A relational dialectics analysis also revealed that reconcilable-irreconcilable was the overarching tension for conditional forgivers and six additional tensions also were also discovered: individual identity-couple identity, safety-risk, certainty-uncertainty, mercy-justice, heart-mind, and expression-suppression. Of particular intrigue, the current analysis supports the previous discovery of implicit conditional forgiveness--suppressing conditions, sometimes in response to physical and substance abuse. Ultimately, the current analysis contributes to the enduring conversation aimed at understanding the communication and pursuit of forgiveness and reconciliation. It addresses one of the basic instincts and paradoxes of existing with others--the balance between vulnerability and protection.
ContributorsKloeber, Dayna Noel (Author) / Waldron, Vincent R. (Thesis advisor) / Kelley, Douglas L. (Committee member) / Kassing, Jeffrey W. (Committee member) / Fisher, Carla L. (Committee member) / Arizona State University (Publisher)
Created2011
Description
This study utilized targeted messages and expert and referent sources in an effort to promote physical activity behavior in college students. College students aged 18-25, excluding collegiate athletes, were randomized into three conditions using their current physical activity level. Two of the conditions received targeted messages highlighting three primary components of social cognitive theory - self-efficacy, outcome expectations, and goals - while the third condition received no messages. In addition, the experimental conditions received the messages from either an expert (i.e., a personal trainer) or a referent (i.e., a close friend). In this way, this experiment analyzed whether receiving social cognitive theory messages increased physical activity indicators compared to the control condition, as well as if the message source caused differences in the physical activity indicators. Moreover, participants completed Time 1 and Time 2 measures to determine if receiving messages or not caused changes over a one week time period. Seven physical activity indicators were assessed: self-efficacy, positive outcome expectations, negative outcome expectations, attitudes, response-efficacy, intentions, and physical activity behavior. Results revealed that both the personal trainer and close friend conditions had significantly higher scores than the control condition for intentions at Time 1 and Time 2, as well as physical activity behavior at Time 2. Moreover, the personal trainer condition had significantly higher positive outcome expectations compared to both the friend and control conditions. No other significant differences were found across conditions for Time 1 attitudes, response-efficacy, negative outcome expectations, self-efficacy, and Time 2 attitudes, and self-efficacy. Overall, targeted messages were effective in increasing physical activity intentions and behavior regardless of the message source.
ContributorsMarmo, Jennifer Lauren (Author) / Roberto, Anthony J. (Thesis advisor) / Mongeau, Paul A. (Committee member) / Ainsworth, Barbara E. (Committee member) / Arizona State University (Publisher)
Created2012
Description
The purpose of this study was to examine the utility of the Extended Parallel Process Model (EPPM) in guiding message design for a new health context, reducing meat consumption. The experiment was a posttest only design with a comparison and a control group. Message design was informed by the EPPM and contained threat and efficacy components. Participants (Americans ages 25-44 who eat meat approximately once a day) were randomly assigned to view a high threat/ high efficacy video, a high threat/ low efficacy video, or to be in a control group. Dependent variables were danger control outcomes (i.e., attitudes, intentions, and behavior) and fear control outcomes (i.e., perceived manipulative intent, message derogation, and defensive avoidance). Outcomes were assessed at an immediate posttest (Time 1) and at a one-week follow up (Time 2). There were 373 participants at Time 1 and 153 participants at Time 2. The data did not fully fit either the EPPM or the additive model; both videos were equally persuasive and resulted in greater message acceptance (attitude change, behavioral intention, and behavior) than the control group. Because the high threat/ low efficacy group was more persuasive than the control group, the data more closely fit the additive model. Fear control outcomes did not differ between the two video groups. Overall, the study demonstrated the effectiveness of using the EPPM to guide video message design in a new health context, reducing meat consumption. The results supported the EPPM prediction that a high-threat high-efficacy message would result in message acceptance, but support was not found for the necessity of an efficacy component for message acceptance. These findings can be used to guide new or existing health campaigns that seek to improve public health outcomes, including reducing the incidence of heart disease, cancer, diabetes, and obesity.
ContributorsFehrenbach, Keri Szejda (Author) / Roberto, Anthony J (Thesis advisor) / Mongeau, Paul A. (Committee member) / Wharton, Christopher M (Committee member) / Arizona State University (Publisher)
Created2015
Description
Emotional support messages can benefit recipients; however, verbal and nonverbal aspects of these messages can vary in effectiveness, and the process of communicating support can be stressful to some supporters. One potential behavior that may yield more effective support messages for recipients while reducing anxiety and stress for supporters is message planning. Thus, planning theory is used to test whether planning influences message effectiveness, nonverbal delivery of messages, self-reported anxiety, and physiological stress markers. Additionally, an individual’s trait-level reticence and prior support experiences are predicted to moderate the effects of message planning. One hundred laboratory participants were assigned to either a planning condition or writing distraction task and completed a series of self-report and physiological measures before, during, and after recording an emotional support message to a friend who had hypothetically been diagnosed with a serious form of cancer. Subsequently, a sample of one hundred cancer patients viewed the laboratory participants’ videos to provide message effectiveness ratings and four trained coders provided data on nonverbal behaviors from these recorded messages. Findings showed planning leads to more effective messages; however, it also leads to supporters engaging in success bias and inflation bias. Planning also increased vocal fluency, but not other nonverbal behaviors. Likewise, planning attenuated heart rate reactivity, but not other physiological markers. In general, experience and reticence did not moderate these main effects. Theoretical, practical, clinical, pedagogical, and methodological implications are discussed.
ContributorsRay, Colter D (Author) / Floyd, Kory W (Thesis advisor) / Mongeau, Paul A. (Thesis advisor) / Randall, Ashley K. (Committee member) / Arizona State University (Publisher)
Created2018
Description
Relational turbulence theory (RTT) has primarily explored the effects of relational uncertainty and partner interdependence on relational outcomes. While robust, the theory fails to account for uncertainties and perceived interdependence stemming from extra-dyadic factors (such as partners’ social networks). Thus, this dissertation had two primary goals. First, scales indexing measures of social network-based relational uncertainty (i.e., network uncertainty) and social network interdependence are tested for convergent and divergent validity. Second, measurements of network uncertainty and interdependence are tested alongside measures featured in RTT to explore predictive validity. Results confirmed both measurements and demonstrated numerous significant relationships for turbulence variables. Discussions of theoretical applications and future directions are offered.
ContributorsStein, James (Author) / Mongeau, Paul A. (Thesis advisor) / Guerrero, Laura (Committee member) / Dumka, Larry (Committee member) / Arizona State University (Publisher)
Created2018
Description
The current study employs dyadic data analysis to explore the intrapersonal and interpersonal antecedents of sexual communication in romantic relationships. Working from a family relational schema theoretical framework (family communication patterns [FCPs]; see Koerner & Fitzpatrick, 2002a), it is argued that FCPs within individuals’ family of origin structure their relational schema, which is subsequently associated with their openness and quality of sexual communication in their sexually active romantic relationships. In particular, dyadic data procedures are used to explore the interdependent influence of partners’ FCPs on reported sexual communication. It was predicted that individual (actor effects) and partner (partner effects) reports of FCPs are associated with individuals’ reports of sexual communication within romantic relationships. In addition, alternative models were proposed that predicted FCPs are associated with individuals’ self-schema (i.e., general and sexual self-concept), which is in turn associated with sexual communication. A sample of 216 heterosexual romantic dyads (N = 432) participated in a cross-sectional online questionnaire study. Results from path analyses provide partial support for hypotheses. Specifically, individuals from conversationally-oriented families tended to report higher levels of sexual communication in their romantic relationships. Also, the interaction effect between conversation and conformity orientations indicate that dyads tend to engage in more sexual communication when dyadic partners are from pluralistic families (i.e., high conversation, low conformity), and they engage in less sexual communication when partners are from laissez-faire families (i.e., low conversation, low conformity). Furthermore, FCPs were associated with the general and sexual self-concept (i.e., general self-esteem, general social anxiety, sexual self-esteem, and sexual anxiety), which in turn were associated with sexual communication. This study is important for its contribution to the family, interpersonal, and relational communication literature, as well as for its potential to expand Koerner and Fitzpatrick’s (2002a) theory of family relational schema to more domain-specific areas of communication, like sexual communication.
ContributorsGenerous, Mark Alan (Author) / Floyd, Kory (Thesis advisor) / Mongeau, Paul A. (Thesis advisor) / Zautra, Alex (Committee member) / Arizona State University (Publisher)
Created2016