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The purpose of this dissertation was to develop a Compassionate Communication Scale (CCS) by conducting a series of studies. The first study used qualitative data to identify and develop initial scale items. A series of follow-up studies used exploratory factor analysis to investigate the underlying structure of the CCS. A

The purpose of this dissertation was to develop a Compassionate Communication Scale (CCS) by conducting a series of studies. The first study used qualitative data to identify and develop initial scale items. A series of follow-up studies used exploratory factor analysis to investigate the underlying structure of the CCS. A three-factor structure emerged, which included: Compassionate conversation, such as listening, letting the distressed person disclose feelings, and making empathetic remarks; compassionate touch, such as holding someone's hand or patting someone's back; and compassionate messaging, such as posting an encouraging message on a social networking site or sending a sympathetic email. The next study tested convergent and divergent validity by determining how the three forms of compassionate communication associate with various traits. Compassionate conversation was positively related to compassion, empathetic concern, perspective taking, emotional intelligence, social expressivity, emotional expressivity and benevolence, and negatively related to verbal aggressiveness and narcissism. Compassionate touch was positively correlated with compassion, empathetic concern, perspective taking, emotional intelligence, social expressivity, emotional expressivity, and benevolence, and uncorrelated with verbal aggressiveness and benevolence. Finally, compassionate messaging was positively correlated with social expressivity, emotional expressivity, and uncorrelated with verbal aggressiveness and narcissism. The next study focused on cross-validation and criterion-related validity. Correlations showing that self-reports of a person's compassionate communication were positively related to a friend or romantic partner's report of that person's compassionate communication provided cross-validation. The test for criterion-related validity examined whether compassionate communication predicts relational satisfaction. Regression analyses revealed that people were more relationally satisfied when they perceived themselves to use compassionate conversation, when they perceived their partner to use compassionate conversation, and when their partner reported using compassionate conversation. This finding did not extend to compassionate touch or compassionate messaging. In fact, in one regression analysis, people reported more relational satisfaction when they perceived that their partners used high levels of compassionate conversation and low levels of compassionate touch. Overall, the analyses suggest that of the three forms of compassionate communication, compassionate conversation is most strongly related to relational satisfaction. Taken together, this series of studies provides initial evidence for the validity of the CCS.
ContributorsRamos Salazar, Leslie (Author) / Guerrero, Laura (Thesis advisor) / Roberto, Anthony (Committee member) / Millsap, Roger (Committee member) / Arizona State University (Publisher)
Created2013
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Description
Performance is a public speech act that can present the experience of difference and generate relations across lines of difference. In personal narrative performance, performers do not just tell stories, the stories they tell are strategic hailings that call attention to discourses that produce the conditions of their exclusion and

Performance is a public speech act that can present the experience of difference and generate relations across lines of difference. In personal narrative performance, performers do not just tell stories, the stories they tell are strategic hailings that call attention to discourses that produce the conditions of their exclusion and form intimate relations in public. Personal narrative performance renders the private public. Performers take to the stage, the space of the public, to offer their stories, their bodies, and their relations to audiences for collective consideration. In turn, the act of performance generates further relations: among performers and audiences, and between performance and discourse. This study analyzes these two layers of relation in performance through looking at the ways neoliberalism and performance interanimate one another. Through looking at three sites of neoliberal relationality--same-sex marriage, family, and immigration and multiculturalism, it asks questions of how performers narrate and represent non-normative experiences within neoliberalism, the historical and cultural context through which they are living and narrating. In order to understand the cultural work, the resistive and relational potential, of the relations that occur in and through personal narrative performance, we also need to understand the political, cultural, and historical conditions under which narratives in performance are produced. My argument is that in and through performance intimacy is queered: it takes the private--the stuff of the personal presented as aesthetic communication--and renders that private very public. In public and through relations, performance can raise awareness and shift consciousness, reify orders of relation or generate alternate imaginaries. This is to say that a lot of different types of work are done in performance, and although performance is often seen as resistance, under the weight of neoliberalism, it is important to tend to what arguments performances are making and how in turn that shapes the relations that occur in the site of performance. Queer intimacy offers a way of engaging performance, an analytic that considers the text of performance as well as the relational context among performers and audiences, and turns back on larger cultural questions of belonging. The potential of performance, of the concept of queer intimacy, provides a lens to read performance, to tend to the conditions that give rise to and inform performance in the current historical moment. It brings together the critical impulse of intercultural communication and cultural studies with performance studies. From a critical cultural perspective, it tends to the structural in performance, and through performance emphasizes the lived experience as narrated and embodied as and through communication. Coupled with the impulses of queer theory, queer intimacy offers both resisting normativity and imagining beyond it. To consider queer intimacy in performance is not only to recognize that relations are made possible, but to tend closely to the belongings we are making.
ContributorsPérez, Kimberlee (Author) / Corey, Frederick C. (Thesis advisor) / Brouwer, Daniel C (Committee member) / Honegger, Gitta (Committee member) / Langellier, Kristin M (Committee member) / Arizona State University (Publisher)
Created2014
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Description
The goal of the present study was to test for links between experiences of red flags in initial interactions with romantic partners and later styles of relational conflict. Red flags are negative qualities or traits displayed by a potential romantic partner that trigger warnings in singles of possible future negative

The goal of the present study was to test for links between experiences of red flags in initial interactions with romantic partners and later styles of relational conflict. Red flags are negative qualities or traits displayed by a potential romantic partner that trigger warnings in singles of possible future negative experiences if a romantic relationship develops. I focused on five red flags (displayed a lack of interest, evidenced narcissistic-like behavior, was too sexual, too possessive, or drank too much) and three conflict styles (mutual constructive style, demand/withdraw style, mutual avoidance style) in the current study. The 155 unmarried male undergraduates and the 504 unmarried female undergraduates were asked to refer back to their most recent dating partner when completing these relationship measures. The red flag measures, therefore, were measured using a retrospective approach. After controlling for whether the singles were still in their relationships and the sex of the participants, regression analyses revealed that recalling that one's partner showed a lack of interest in initial interactions were significantly and positively associated with a demand/withdraw and mutual avoidant conflict style. Results also showed that recalling that one's partner was too possessive in initial interactions was significantly and negatively associated with a mutual constructive conflict style, and positively related to partner demand/I withdraw and mutual avoidant conflict styles. Finally, recalling that their partner drank too much in a first interaction was negatively linked to later reports of engaging in a mutually constructive conflict style. This study provides insight into an area of research that has not been previously studied.
ContributorsPorter, Cami (Author) / Christopher, F (Thesis advisor) / Iida, Masumi (Committee member) / Guerrero, Laura (Committee member) / Arizona State University (Publisher)
Created2014
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Description
The relationships between goals and specific flirting behaviors were investigated in a college population. Research questions and hypotheses were guided by Dillard's (1990) Goals-Plans-Action (GPA) model of interpersonal influence, which states that goals lead to planning processes, which, in turn, produce behavior. Six hundred and eighty-five undergraduates at a large

The relationships between goals and specific flirting behaviors were investigated in a college population. Research questions and hypotheses were guided by Dillard's (1990) Goals-Plans-Action (GPA) model of interpersonal influence, which states that goals lead to planning processes, which, in turn, produce behavior. Six hundred and eighty-five undergraduates at a large southwestern university participated in an online survey assessing their behaviors in their most recent flirting interactions, their goals for that interaction, as well as measures designed to assess planning, the importance of the goal, and the number of goals present for the interaction. Results indicate that goals relate to the use of some, but not all behaviors, and that a flirting script may exist. Furthermore, planning, importance, and number of goals were all found to relate to the reporting of specific flirting behaviors. Sex differences were found as well, such that men reported using more forward and direct behaviors, while women reported using more facial expressions, self-touch, and laughing; men also reported flirting for sexual reasons more than women, and women reported flirting for more fun reasons that men. Overall, this study confirms the utility of the GPA framework for understanding the relationship between goals and flirting behavior, and suggests several avenues for future research.
ContributorsWiedmaier, Benjamin (Author) / Mongeau, Paul (Thesis advisor) / Guerrero, Laura (Committee member) / Green, Samuel (Committee member) / Arizona State University (Publisher)
Created2014
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Description
Same-sex couples establish and maintain relationships for many of the reasons heterosexuals do, even without widespread acceptance. The manner in which couples maintain their relationships constitutes a subject of considerable research, though such research has primarily examined heterosexuals. Yet, two studies have evaluated relational maintenance behaviors for same-sex couples and

Same-sex couples establish and maintain relationships for many of the reasons heterosexuals do, even without widespread acceptance. The manner in which couples maintain their relationships constitutes a subject of considerable research, though such research has primarily examined heterosexuals. Yet, two studies have evaluated relational maintenance behaviors for same-sex couples and heterosexuals: Haas and Stafford (1998, 2005). Although these studies found similarities between heterosexual and homosexual relationships, significant differences emerged involving social networks and meta-relational talk. Haas and Stafford attributed these differences to the lack of societal and legal support. The present thesis examined empirically the link between perceived social approval, and relational maintenance behaviors, focusing on differences between cross-sex and same-sex involvements. Dainton and Stafford's (1993) typology of social network compositions, measures of social approval and encouragement based on Felmlee (2001), and Canary and Stafford's (1992) five behavior relational maintenance typology tool with Haas and Stafford's (2005) measures of meta-relational talk were utilized for an online survey. A total of 157 online, geographically diverse surveys were collected from heterosexual and homosexual individuals involved stable, intimate relationships. Unique to this study, results demonstrate significant correlations between overall social approval and the use of relational maintenance behaviors for both heterosexual and same-sex couples. Previous literature has linked lack of social approval with the use of unique maintenance strategies employed by same-sex couples; however, findings from the present study do not support this. Interestingly, increases in overall social approval, not decreases, are positively correlated with the use of meta-relational talk for same-sex couples.
ContributorsMcDonald, Patrick (Author) / Alberts, Jess K. (Thesis advisor) / Canary, Daniel J. (Thesis advisor) / Guerrero, Laura (Committee member) / Trethewey, Angela (Committee member) / Arizona State University (Publisher)
Created2011
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Description
California's Proposition 8 revoked the right to marriage for that state's gay and lesbian population. Proposition 8 was a devastating defeat for gay marriage movements across the nation. The primary rhetorical strategy of the No on 8 campaign was a reliance on a Civil Rights analogy that constructed the gay

California's Proposition 8 revoked the right to marriage for that state's gay and lesbian population. Proposition 8 was a devastating defeat for gay marriage movements across the nation. The primary rhetorical strategy of the No on 8 campaign was a reliance on a Civil Rights analogy that constructed the gay and lesbian movement for marriage as a civil right akin to those fought for by African Americans in the 1950s and 1960s. Analogizing the gay and lesbian struggle for gay marriage with the racial struggles of the Civil Rights Movement exposed a complicated relationship between communities of color and gay and lesbian communities. This project reads critical rhetoric and intersectionality together to craft a critical intersectional rhetoric to better understand the potentialities and pitfalls of analogizing the gay rights with Civil Rights. I analyze television ads, communiques of No on 8 leadership, as well as state level and national court decisions related to gay marriage to argue alternative frameworks that move away from analogizing and move towards coalition building.
ContributorsKelsey, Michelle L (Author) / Brouwer, Daniel C (Thesis advisor) / Carlson, A. Cheree (Committee member) / Milller, Keith (Committee member) / Arizona State University (Publisher)
Created2011
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Description
At their cores, both rhetoric and public sphere theory have conceptualized how membership in public and counterpublic settings, as well as participation in public life and discussion, is cultivated, shared, contested, and shaped. Previous case studies on publics and counterpublics have looked at the experiences of individuals and collectives who

At their cores, both rhetoric and public sphere theory have conceptualized how membership in public and counterpublic settings, as well as participation in public life and discussion, is cultivated, shared, contested, and shaped. Previous case studies on publics and counterpublics have looked at the experiences of individuals and collectives who enact practices in rhetorical invention that mark participation in public life. Much of public sphere scholarship focuses squarely on seasoned individuals in positions of authority and decision making in mainstream publics. Conversely, counterpublic spheres focus on the labor of individuals who have extensive experience in articulating discursive practices in response to dominant publics. However, a quietude that has permeated much of rhetoric and public sphere scholarship comes by way of the absence of youth-based voices in the public sphere. It is these same youths who are expected to lead the very publics that claim to represent them, yet do not afford them a mode of participation or agency in their own right. Given that studies in critical and vernacular rhetoric invest significant inquiry into the ways that marginalized communities enact responses towards dominant and mainstream ideologies, it is necessary to consider how these youthful perspectives contribute to rhetoric and the public sphere writ large.

In an effort to inform the rhetorical tradition of its potential in accounting for the voices of youth, this study explores the ways in which youth speak, perform, and embody the various ways in which they belong to a public sphere. Through fieldwork in the LGBTQ youth organization One n’ Ten, I aim to speak to the ways in which rhetorical scholarship can begin to move towards a rhetoric of youth in public life. In this field, I utilize the concepts of enclaving and imagining in counterpublic spheres to examine the practices, discourses, and values that give rise to a queer counterpublicity that emboldens LGBTQ youth to speak and act in a way that honors their identities. Moreover, I draw on theories of critical and vernacular rhetorics to make sense of how One n’ Ten provides youth with opportunities to enact rhetorical agency conducive toward participation in public and counterpublic spheres. Finally, I discuss implications pertaining to how the experiences of young individuals stand to substantially inform theories in public, counterpublic, critical, and vernacular rhetorics, all of which contain opportunities to represent the experiences of both LGBTQ youth and youth writ large as members of public life.
ContributorsFlores, Carlos A (Author) / Brouwer, Daniel C (Thesis advisor) / Hess, Aaron R (Thesis advisor) / Long, Elenore (Committee member) / Arizona State University (Publisher)
Created2018
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Description
Relational turbulence theory (RTT) has primarily explored the effects of relational uncertainty and partner interdependence on relational outcomes. While robust, the theory fails to account for uncertainties and perceived interdependence stemming from extra-dyadic factors (such as partners’ social networks). Thus, this dissertation had two primary goals. First, scales indexing measures

Relational turbulence theory (RTT) has primarily explored the effects of relational uncertainty and partner interdependence on relational outcomes. While robust, the theory fails to account for uncertainties and perceived interdependence stemming from extra-dyadic factors (such as partners’ social networks). Thus, this dissertation had two primary goals. First, scales indexing measures of social network-based relational uncertainty (i.e., network uncertainty) and social network interdependence are tested for convergent and divergent validity. Second, measurements of network uncertainty and interdependence are tested alongside measures featured in RTT to explore predictive validity. Results confirmed both measurements and demonstrated numerous significant relationships for turbulence variables. Discussions of theoretical applications and future directions are offered.
ContributorsStein, James (Author) / Mongeau, Paul A. (Thesis advisor) / Guerrero, Laura (Committee member) / Dumka, Larry (Committee member) / Arizona State University (Publisher)
Created2018
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Description
Affectionate communication is one way individuals express love and appreciation (Floyd, 2006). Recently, communication scholars have recommended individuals increase their expressions of affection for health benefits (Brezsnyak & Whisman, 2004; Floyd et al., 2009; Floyd & Riforgiate, 2008). However, because communication is limited during military deployment, increasing affectionate communication is

Affectionate communication is one way individuals express love and appreciation (Floyd, 2006). Recently, communication scholars have recommended individuals increase their expressions of affection for health benefits (Brezsnyak & Whisman, 2004; Floyd et al., 2009; Floyd & Riforgiate, 2008). However, because communication is limited during military deployment, increasing affectionate communication is difficult for military families to implement. One form of affectionate communication that shows the promise of health benefits for military couples during deployment is affectionate writing. Working from Pennebaker’s written disclosure paradigm and Floyd’s affectionate exchange theory, the purpose of the current study is to identify whether at-home romantic partners of deployed U.S. Navy personnel can reap the benefits of affectionate communication during military deployment. To test a causal relationship between affectionate writing and communication outcomes, specifically relational satisfaction and stress, a four-week experiment was conducted. Eighty female at-home romantic partners of currently deployed U.S. Navy personnel were recruited for the study and randomly assigned to one of three conditions: (a) an experimental condition in which individuals were instructed to write affectionate letters to their deployed partners for 20 minutes once a week for three weeks, (b) a control condition in which individuals were instructed to write about innocuous or non-emotional topics for 20 minutes once a week for three weeks, or (c) a control condition in which individuals were not given instructions to write for the duration of the study. Individuals who engaged in affectionate writing reported higher levels of relational satisfaction than both the control groups, however, there were no differences in reported stress for the three groups. In fact, stress decreased throughout the duration of the study regardless of the condition in which participants had been placed. Additionally, individuals with secure attachment styles were more satisfied and less stressed than individuals with preoccupied and fearful attachment styles. Finally, individuals who perceived their relationship to be equitable, and to a slightly lesser extent, overbenefitted, during deployment reported higher levels of relational satisfaction. Overall, the findings support and extend affectionate exchange theory. Specifically, the results suggest that individuals can experience distance from their partners and still benefit from affectionate communication via writing; additionally, expressions of affectionate communication need not be reciprocal. Theoretical, methodological, clinical, and pedagogical implications are discussed.
ContributorsVeluscek, Alaina M (Author) / Guerrero, Laura (Thesis advisor) / Alberts, Jess (Committee member) / Brougham, M. Jennifer (Committee member) / Arizona State University (Publisher)
Created2018
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Description
In this study, I used critical, qualitative methods to explore how the material and symbolic dynamics of milk banking complicate expectations of organizing and (in)effective lactation. Guided by theories of alternative organizing, in/voluntary membership, the structuration of d/Discourse, and corporeal commodification, I conducted document analysis, fieldwork, and interviews with hospital

In this study, I used critical, qualitative methods to explore how the material and symbolic dynamics of milk banking complicate expectations of organizing and (in)effective lactation. Guided by theories of alternative organizing, in/voluntary membership, the structuration of d/Discourse, and corporeal commodification, I conducted document analysis, fieldwork, and interviews with hospital and milk bank staff and maternal donors and recipients. Results trace the (her)story and protocols of the milk banking industry and examine the circumstances of donation and receipt; the d/Discourses of filth, suspicion, and inadequacy that circulate the lactating, maternal body; and the presence or resistance of commodification within each organization.

Milk banking occurs when mothers provide excess breastmilk to parents with low supply or compromising medical conditions. “Milk banking” is used as an umbrella term for different ways of organizing donor milk; organizing evolved from wet-nursing to a continuum of in/formal markets. Formal markets include for-profit and non-profit milk banks that pasteurize and/or sterilize breastmilk for Neonatal Intensive Care Units. Informal markets involve self-organized exchanges online that are driven by monetary ads or donation. Both formal and informal markets elicit questions regarding flows of capital, labor, reproductive choice, and exploitation. However, current research resides in medicine, law, and popular press, so we know little about how milk banking happens in real time or how participation affects maternal identity.

My analysis makes four contributions to organizational communication theory: (1) alternative organizing punctuates the construction of and conflicts between in/formal markets and shows why such theories should be represented as cyclical, rather than linear; (2) membership in milk banking is unintentional and distinct from in/voluntary membership; (3) the obscured organization is a necessary alternative to Scott’s (2013) hidden organizations; and (4) d/Discourses of “safety” are used to discipline and indict, not just represent operational differences. Social-rhetorical implications reveal how milk banking operates as an affective economy (Ahmed, 2004) and mark where privileges and inequalities are present in the absence of data; practical implications suggest consideration of policy changes. Methodologically, this study also offers insight into crystallization (Ellingson, 2009) and participant witnessing (Tracy, forthcoming) and challenges the hegemonic underpinnings of fieldwork.
ContributorsJones, Sarah E. (Author) / Tracy, Sarah J. (Thesis advisor) / Brouwer, Daniel C (Committee member) / Ellingson, Laura L. (Committee member) / Arizona State University (Publisher)
Created2019