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- All Subjects: Communication
- Creators: Arizona State University
Description
Personal training is a growing industry as individuals across the U.S. face increasing levels of physical and psychological health issues. Hiring a certified personal trainer (CPT) presents an opportunity to not only become healthier, but also to grow one’s knowledge and abilities; researchers refer to this process as self-expansion. This research sought to specify a path model of the self-expansion process clients experience while training with their CPT. Secondly, this research described clients’ self-reported disclosure patterns with their CPT. Using Amazon’s Mechanical Turk and ResearchMatch, the study sampled N = 392 U.S. residents who reported training with a CPT. Results from the path analysis indicated poor global fit; however, local fit supported several statistically significant paths. Clients’ level of internal motivation was positively associated with their self-disclosure, self-expansion, and self-pruning. Clients’ self-disclosure was positively associated with perceived closeness with their CPT. Contrary to prediction, clients’ perceived closeness was negatively associated with perceived support from their CPT. However, clients’ perceived closeness and perceived levels of support were both positively associated with their reported levels of self-expansion. Regarding clients’ disclosures, results indicated that clients primarily discuss physical training, diet and nutrition, and health concerns. Thematic analysis of self-reported disclosure examples revealed discussion topics including body dysmorphia, loss and grief, mental health, personal relationships, physical health, professionalism, support seeking, trainer sharing, and trust. Theoretical implications for the self-expansion model include support for additional variables in the self-expansion process, including motivation, self-disclosure, perceived support, and self-pruning. Additionally, practical recommendations for CPTs include an awareness of the type of relationship that clients may desire, as closeness may inhibit perceptions of support with training. Further, CPTs should be aware of the disclosures they may encounter, as clients may share intimate information and seek social support. As such, training programs should include sections on active listening and empathy and require CPTs to be knowledgeable of community resources in the event of a disclosure that presents a serious health risk to the client. Additional research is necessary, particularly to investigate closeness in the self-expansion process, as it did not function as expected within service and professional relationships.
ContributorsShufford, Kevin Nelson (Author) / Adame, Bradley (Thesis advisor) / Randall, Ashley K (Thesis advisor) / Mongeau, Paul (Committee member) / Arizona State University (Publisher)
Created2021
Description
The purpose of this study is to explore the role of leadership communication incultivating compassion at work. To do so, this study utilizes positive deviance case selection and qualitative, semi-structured interviews to explore employees’ experiences with highly compassionate leaders. These interviews allow insight into employees’ perspectives on expressing suffering at work and experiences of compassionate communication from leaders. The findings of this study extend current understandings of compassion at work by highlighting the role of uncertainty to express suffering in limiting compassion, uncovering leadership communication behaviors that cultivate compassion, and illustrating dynamics that leaders navigate when reacting compassionately. Specifically, this study extends compassion theory by (1) demonstrating that uncertainty related to emotional disclosure limits employees’ sharing of personal suffering, which shapes and limits compassion processes, (2) illustrating that individuals holding traditionally marginalized or minoritized identities face additional uncertainty related to expressing pain and suffering, (3) highlighting a relational orientation that emphasizes personal well-being as enabling the compassion processes, (4) outlining anticipatory compassion as a specific discursive move that conveys care and opens space to express specific pains and suffering, and (5) empirically illustrating three dialectical tensions that punctuate the dynamic interactions between leaders and employees when relating and (re)acting compassionately.
ContributorsTietsort, Cristopher John (Author) / Adame, Elissa A (Thesis advisor) / Tracy, Sarah J (Thesis advisor) / Alberts, Jess A (Committee member) / Craig, Jennifer D (Committee member) / Arizona State University (Publisher)
Created2021
Description
ABSTRACT
Psychological assessments contain important diagnostic information and are central to therapeutic service delivery. Therapists' personal biases, invalid cognitive schemas, and emotional reactions can be expressed in the language of the assessments they compose, causing clients to be cast in an unfavorable light. Logically, the opinions of subsequent therapists may then be influenced by reading these assessments, resulting in negative attitudes toward clients, inaccurate diagnoses, adverse experiences for clients, and poor therapeutic outcomes. However, little current research exists that addresses this issue. This study analyzed the degree to which strength-based, deficit-based, and neutral language used in psychological assessments influenced the opinions of counselor trainees (N= 116). It was hypothesized that participants assigned to each type of assessment would describe the client using adjectives that closely conformed to the language used in the assessment they received. The hypothesis was confirmed (p = .000), indicating significant mean differences between all three groups. Limitations and implications of the study were identified and suggestions for further research were discussed.
Psychological assessments contain important diagnostic information and are central to therapeutic service delivery. Therapists' personal biases, invalid cognitive schemas, and emotional reactions can be expressed in the language of the assessments they compose, causing clients to be cast in an unfavorable light. Logically, the opinions of subsequent therapists may then be influenced by reading these assessments, resulting in negative attitudes toward clients, inaccurate diagnoses, adverse experiences for clients, and poor therapeutic outcomes. However, little current research exists that addresses this issue. This study analyzed the degree to which strength-based, deficit-based, and neutral language used in psychological assessments influenced the opinions of counselor trainees (N= 116). It was hypothesized that participants assigned to each type of assessment would describe the client using adjectives that closely conformed to the language used in the assessment they received. The hypothesis was confirmed (p = .000), indicating significant mean differences between all three groups. Limitations and implications of the study were identified and suggestions for further research were discussed.
ContributorsScott, Angela N (Author) / Kinnier, Richard (Thesis advisor) / Homer, Judith (Committee member) / Kurpius, Sharon (Committee member) / Arizona State University (Publisher)
Created2015
Description
This study investigated how young adults communicate their decision to religiously disaffiliate to their parents. Both the context in which the religious disaffiliation conversation took place and the communicative behaviors used during the religious disaffiliation conversation were studied. Research questions and hypotheses were guided by Family Communication Patterns Theory and Face Negotiation Theory. A partially mixed sequential quantitative dominate status design was employed to answer the research questions and hypotheses. Interviews were conducted with 10 young adults who had either disaffiliated from the Church of Jesus Christ of Latter-day Saints or the Watch Tower Society. During the interviews, the survey instrument was refined; ultimately, it was completed by 298 religiously disaffiliated young adults. For the religious disaffiliation conversation’s context, results indicate that disaffiliated Jehovah’s Witnesses had higher conformity orientations than disaffiliated Latter-day Saints. Additionally, disaffiliated Jehovah’s Witnesses experienced more stress than disaffiliated Latter-day Saints. Planning the conversation in advance did lead to the disaffiliation conversation being less stressful for young adults. Furthermore, the analysis found that having three to five conversations reduced stress significantly more than having one or two conversations. For the communicative behaviors during the religious disaffiliation conversation, few differences were found in regard to prevalence of the facework behaviors between the two groups. Of the 14 facework behaviors, four were used more often by disaffiliated JW than disaffiliated LDS—abuse, passive aggressive, pretend, and defend self. In terms of effectiveness, the top five facework behaviors were talk about the problem, consider the other, have a private discussion, remain calm, and defend self. Overall, this study begins the conversation on how religious disaffiliation occurs between young adults and their parents and extends Family Communication Patterns Theory and Face Negotiation Theory to a new context.
ContributorsFisk, Megan R (Author) / Cheong, Pauline (Thesis advisor) / Roberto, Anthony (Committee member) / Gee, James (Committee member) / Arizona State University (Publisher)
Created2015
Military couples' communication during deployment: a proposed expansion of affection exchange theory
Description
Affectionate communication is one way individuals express love and appreciation (Floyd, 2006). Recently, communication scholars have recommended individuals increase their expressions of affection for health benefits (Brezsnyak & Whisman, 2004; Floyd et al., 2009; Floyd & Riforgiate, 2008). However, because communication is limited during military deployment, increasing affectionate communication is difficult for military families to implement. One form of affectionate communication that shows the promise of health benefits for military couples during deployment is affectionate writing. Working from Pennebaker’s written disclosure paradigm and Floyd’s affectionate exchange theory, the purpose of the current study is to identify whether at-home romantic partners of deployed U.S. Navy personnel can reap the benefits of affectionate communication during military deployment. To test a causal relationship between affectionate writing and communication outcomes, specifically relational satisfaction and stress, a four-week experiment was conducted. Eighty female at-home romantic partners of currently deployed U.S. Navy personnel were recruited for the study and randomly assigned to one of three conditions: (a) an experimental condition in which individuals were instructed to write affectionate letters to their deployed partners for 20 minutes once a week for three weeks, (b) a control condition in which individuals were instructed to write about innocuous or non-emotional topics for 20 minutes once a week for three weeks, or (c) a control condition in which individuals were not given instructions to write for the duration of the study. Individuals who engaged in affectionate writing reported higher levels of relational satisfaction than both the control groups, however, there were no differences in reported stress for the three groups. In fact, stress decreased throughout the duration of the study regardless of the condition in which participants had been placed. Additionally, individuals with secure attachment styles were more satisfied and less stressed than individuals with preoccupied and fearful attachment styles. Finally, individuals who perceived their relationship to be equitable, and to a slightly lesser extent, overbenefitted, during deployment reported higher levels of relational satisfaction. Overall, the findings support and extend affectionate exchange theory. Specifically, the results suggest that individuals can experience distance from their partners and still benefit from affectionate communication via writing; additionally, expressions of affectionate communication need not be reciprocal. Theoretical, methodological, clinical, and pedagogical implications are discussed.
ContributorsVeluscek, Alaina M (Author) / Guerrero, Laura (Thesis advisor) / Alberts, Jess (Committee member) / Brougham, M. Jennifer (Committee member) / Arizona State University (Publisher)
Created2018
Description
Sexual violence is a problem on college campuses across that United States. In the past few years, federal and state legislation has been drafted in order to address campus sexual violence. A main feature of this legislation addresses an important communicative construct related to students’ sexual behavior: sexual consent. Colleges and universities are adopting an affirmative-standard of consent, which emphasizes that consent for sexual activity be communicated verbally or via unambiguous actions, mutual, voluntary, enthusiastic, and ongoing throughout the sexual encounter. Literature has explored how college students communicate and interpret sexual consent, but antecedents to sexual consent behaviors, particularly affirmative consent, are largely unknown.
The current investigation seeks to longitudinally explore the antecedents to college students’ affirmative sexual consent behaviors (i.e., nonverbal, initiating, verbal). Using the Theory of Planned Behavior (TPB) as a theoretical framework, hypotheses predicted that at Time 1 (T1) attitudes, norms, and perceived behavioral control would positively and significantly predict students’ (T1) intentions to communicate affirmative consent to their partner. Then, it was predicted that at Time 2 (T2)—thirty days later—intentions to communicate consent from T1 would positively and significantly predict college students’ communication of affirmative consent to their partner during their most recent sexual encounter. The final matched (i.e., completed T1 and T2 surveys) sample included two hundred twenty-five (N = 225) college students who had engaged in sexual activity during the 30 days between survey distributions. Results from the path analyses support the theoretically driven hypotheses for all three affirmative consent behaviors, and demonstrate that subjective norms and perceived control are important and strong determinants of students’ communication of affirmative sexual consent. Furthermore, multi-group invariance tested the potential moderating effects of three individual, two dyadic, and two environmental/contextual variables on the strength of path coefficients between TPB constructs for all three sexual consent behaviors. Only individual and environmental/contextual variables significantly moderated relationships within the TPB for the three models. Results are discussed with regard to theoretical implications as well as practical implications for university health educators and other health professionals. Additionally, limitations and future directions are noted.
The current investigation seeks to longitudinally explore the antecedents to college students’ affirmative sexual consent behaviors (i.e., nonverbal, initiating, verbal). Using the Theory of Planned Behavior (TPB) as a theoretical framework, hypotheses predicted that at Time 1 (T1) attitudes, norms, and perceived behavioral control would positively and significantly predict students’ (T1) intentions to communicate affirmative consent to their partner. Then, it was predicted that at Time 2 (T2)—thirty days later—intentions to communicate consent from T1 would positively and significantly predict college students’ communication of affirmative consent to their partner during their most recent sexual encounter. The final matched (i.e., completed T1 and T2 surveys) sample included two hundred twenty-five (N = 225) college students who had engaged in sexual activity during the 30 days between survey distributions. Results from the path analyses support the theoretically driven hypotheses for all three affirmative consent behaviors, and demonstrate that subjective norms and perceived control are important and strong determinants of students’ communication of affirmative sexual consent. Furthermore, multi-group invariance tested the potential moderating effects of three individual, two dyadic, and two environmental/contextual variables on the strength of path coefficients between TPB constructs for all three sexual consent behaviors. Only individual and environmental/contextual variables significantly moderated relationships within the TPB for the three models. Results are discussed with regard to theoretical implications as well as practical implications for university health educators and other health professionals. Additionally, limitations and future directions are noted.
ContributorsBednarchik, Lori A (Author) / Costigan Lederman, Linda (Thesis advisor) / Mongeau, Paul (Thesis advisor) / Roberto, Anthony (Committee member) / Christopher, F Scott (Committee member) / Arizona State University (Publisher)
Created2016
Description
Blended families including half siblings (brothers/sisters who share only one biological parent, most likely a product of divorce and remarriage) are becoming increasingly prevalent in Western societies. Studies have determined the negative outcomes of sharing only one biological parent on familial relationships, but less so on how half siblings may be resilient in the wake of restructuration and cultivate positive relationships overtime and into adulthood. This study applied a systems and resilience perspective to understand how blended family structure influences this unique sibling dyad. This research includes two studies. First, seventeen older half siblings who define their current sibling relationship as positive participated in a retrospective turning points interview. The second study required sixteen additional participants to keep a two-week daily diary on their communication with immediate family members, including half siblings. These two studies combined shed light on the typical communication practices between positive half siblings, including which behaviors contribute to prosocial relational sibling maintenance. Results detailed 23 prosocial relational maintenance behaviors. The maintenance behaviors positivity, joint activities, openness, and parental intervention were most significant in contributing to a positive half sibling relationship. Three novel maintenance behaviors (parental intervention, awareness of maturity, and mentoring behavior) were also identified to contribute to existing maintenance literature. Theoretical and practical implications for scholars and practitioners alike are discussed.
ContributorsOliver, Bailey M (Author) / Alberts, Jess K. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Randall, Ashley K. (Committee member) / Arizona State University (Publisher)
Created2018
Description
This study utilizes semiotic phenomenology as a method of inquiry to describe the lived experiences of Lesbian, Gay, Bisexual, Transgender, Queer (LGBTQ) gamers (gaymers). I begin by discussing my issues with the current gaming literature, arguing that the gamer community is a space that privileges cis, heterosexual, and hypermasculine men while oppressing those who may not fit this mold. I discuss the shortcomings of the current literature that attempts to critically look at race and gaming, noting that race in the gaming community is still portrayed as secondary. I focus special attention to how this space allows for more inclusion than the larger gamer and LGBTQ communities while also critiquing those whom this space privileges. Through interviews of members of the local gaymer organization, the Phoenix Gaymers, I discuss ways in which the gaymer community is more inclusive and conscious of others but still follows forms of what I describe to be gaymer privilege. I focus on gaymer privilege within the intersections of race, gender, and sexuality, where I argue from the phenomenological descriptions, reductions, and interpretations that there are still overt issues of sexism and transphobia as well as implicit issues of white privilege. While I describe the issues that are found within the Phoenix Gaymers, I also attempt to provide suggestions for change within the organization as well as in academic scholarship to create more awareness and inclusion for female, transgender, genderqueer, and queer people of color gaymers.
ContributorsOmori, Jeremy Michael (Author) / Sandlin, Jennifer (Thesis advisor) / Martinez, Jacqueline M (Committee member) / Pérez, Kimberlee (Committee member) / Linde, Jennifer (Committee member) / Arizona State University (Publisher)
Created2017
Description
This dissertation sought to understand how leaders in a public-private strategic alliance collaboratively address complex community problems. The study responded to the gap in academic research of leadership and public relations in alliances to solve complex social issues, as well as the scant scholarly attention to alliance leaders' communications with stakeholders. Its findings corresponded to framing theory, stakeholder theory, SWOT (strengths/weaknesses/opportunities/threats) theory, complexity theory, and the subtopic of complex leadership -- all through the lens of public relations. This investigation culminated in the introduction of the C.A.L.L. to Action Model of Community Engagement, which demonstrates the confluence of factors that were integral to the alliance's success in eliminating chronic homelessness among veterans in Maricopa County, Arizona -- Communication, Alliance, Leadership, and Leverage. This qualitative case study used the method of elite or in-depth interviews and grounded theory to investigate the factors present in a community engagement that achieved its purpose. It served as a foundation for future inquiry and contributions to the base of knowledge, including 1) additional qualitative case studies of homeless alliances in other communities or of other social issues addressed by a similar public-private alliance; 2) quantitative methods, such as a survey of the participants in this alliance to provide triangulation of the results and establish a platform for generalization of the results to a larger population.
ContributorsSweeter, Janice Martha (Author) / Matera, Frances (Thesis advisor) / Godfrey, Donald G. (Committee member) / Gilpin, Dawn (Committee member) / Shockley, Gordon (Committee member) / Arizona State University (Publisher)
Created2015
Description
ABSTRACT
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
This study examines the ways in which employees experience moral emotions that violate employee treatment and how employees co-construct moral emotions and subsequent expressions of dissent. This qualitative study consisted of 123 full-time employees and utilized open-coding, content analysis, constant comparison analysis, and concept mapping. The analysis revealed that employees expressed dissent laterally as a series of sensemaking processes, such as validation of feelings, moral assessments, and assessing the fear of moral transgressions. Employees also expressed dissent as a series of risk assessments that overlapped with the ways in which employees made sense of the perceived infraction. Employees' lateral dissent expression manifested as a form of social support which occasionally led to co-rumination. Employees expressed dissent upwardly when seeking a desired action or change. Circumvention was utilized as a direct reflection to the type and degree of moral transgression related to the person responsible for the mistreatment. Results indicated that experiencing moral emotions that led to expressing dissent with a designated audience was determined by where employees were situated in the cyclical model of communicating moral emotions and in relation to the co-construction of both the infraction related to employee mistreatment and the experience of moral emotions. Results contribute to the existing body of literature on dissent and emotions. A discussion synthesizing the findings and analysis is presented, in addition to the implications for future research.
KEYWORDS: Emotion, Dissent, Moral Emotions, Sensemaking, Risk-Assessment, Social Support, Co-Rumination
ContributorsKamrath, Jessica K (Author) / Kassing, Jeffrey W. (Thesis advisor) / Waldron, Vincent R. (Committee member) / Meân, Lindsey J. (Committee member) / Arizona State University (Publisher)
Created2015