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Becoming good at selling is a nuanced skill. Many pivotal techniques are often not communicated properly in the training and onboarding phases, leaving many members of the sales force "crippled" before they even get into the field. We set out to discern the "best practices" of selling, and the underlying

Becoming good at selling is a nuanced skill. Many pivotal techniques are often not communicated properly in the training and onboarding phases, leaving many members of the sales force "crippled" before they even get into the field. We set out to discern the "best practices" of selling, and the underlying causes as to why they work. Through meticulous research obtained via study of experiments, sourced articles and other academic papers we compiled a thorough outline detailing the most efficient ways to build a relationship with the buyer and close the sale. From there we discussed the methodology to implement those skills into a complete sales training program. This paper serves as an informational guide to the necessary skills to complete a sale and how to train for those skills.
ContributorsSweeney, Connor (Co-author) / Reid, Tyler (Co-author) / Dietrich, John (Thesis director) / Ostrom, Lonnie (Committee member) / Economics Program in CLAS (Contributor) / Department of Management and Entrepreneurship (Contributor) / Department of Marketing (Contributor) / W. P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2017-05
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The ability to draft and develop productive Major League players is vital to the success of any MLB organization. A core of cost-controlled, productive players is as important as ever with free agent salaries continuing to rise dramatically. In a sport where mere percentage points separate winners from losers at

The ability to draft and develop productive Major League players is vital to the success of any MLB organization. A core of cost-controlled, productive players is as important as ever with free agent salaries continuing to rise dramatically. In a sport where mere percentage points separate winners from losers at the end of a long season, any slight advantage in identifying talent is valuable. This study examines the 2004-2008 MLB Amateur Drafts in order to analyze whether certain types of prospects are more valuable selections than others. If organizations can better identify which draft prospects will more likely contribute at the Major League level in the future, they can more optimally spend their allotted signing bonus pool in order to acquire as much potential production as possible through the draft. Based on the data examined, during these five drafts high school prospects provided higher value than college prospects. While college players reached the Majors at a higher rate, high school players produced greater value in their first six seasons of service time. In the all-important first round of the draft, where signing bonuses are at their largest, college players proved the more valuable selection. When players were separated by position, position players held greater expected value than pitchers, with corner infielders leading the way as the position group with the highest expected value. College players were found to provide better value than high school players at defensively demanding positions such as catcher and middle infield, while high school players were more valuable among outfielders and pitchers.
ContributorsGildea, Adam Joseph (Author) / Eaton, John (Thesis director) / McIntosh, Daniel (Committee member) / Department of Economics (Contributor) / W. P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
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I will explore that confidence gap between men and women and how it holds women back in a male-dominated business world. Then, I will give recommendations to businesswomen and managers to overcome the confidence gap. Everyone knows that women on average get paid less per dollar than men. Clearly, this

I will explore that confidence gap between men and women and how it holds women back in a male-dominated business world. Then, I will give recommendations to businesswomen and managers to overcome the confidence gap. Everyone knows that women on average get paid less per dollar than men. Clearly, this is partly due to a social ill that discriminates against women. However, I am not the type of person to sit back and wait for things to change. As a young woman graduating Barrett and moving onto law school, I wanted to explore what I myself can do to combat disadvantages I may encounter in the corporate world. My objective is to investigate the differences between men and women in the business world using the book, The Confidence Code, by Katty Kay and Claire Shipman as a framework for discussion. Is there a confidence gap between males and females and how is that hindering the latter in the workplace? Next, I will discuss why it is important for businesses to even care about having women on their teams at all. Finally, I will explore possible ways to build self-confidence in women in order to make them more successful in their careers. I will give recommendations to businesswomen themselves and to businesses in general to achieve this goal. For the purposes of this thesis, I will define confidence in business as "the belief that one is able to succeed at something" and furthermore, "the act of actually trying to be successful at something". To take it a step further, confidence also means being resilient instead of discouraged in the face of failure. Self-confidence is absolutely essential to a successful career as a businessperson. It is necessary to build skills such as: speaking up, sharing ideas, negotiating, applying for jobs, positions, projects, and promotions, not letting others intimidate you, not feeling the need to unnecessarily apologize, and to be proactive instead of hesitant. I found that part of the reason for the wage gap and why there are so few women CEOs is due to women's lack of confidence. For example, women do not initiate salary negotiations as often as men do and they ask for significantly less money when they do. Women will not apply for promotions unless they feel 100% qualified while men will go for it if they feel they have about half the qualifications. Then I decided to do research on whether or not women are as confident as men- and the answer is absolutely yes. Companies with more women in leadership positions outperform companies without. Men and women generally produce the same results but women still doubt themselves more. Finally, it turns out women actually have more effective leadership strategies then men. The confidence gap is due to many biological, psychological, and sociological factors. At the beginning of my research, I was frustrated by what I was finding. But the good news is that there are many ways women can overcome the confidence gap through reframing, taking action, and practice. There are ways businesses can foster a culture that meets the needs of women in a previously male dominated space. This information is empowering and I hope my thesis can help other women the way it has helped me.
ContributorsChristov, Anjelica (Author) / Kalika, Dale (Thesis director) / Ostrom, Amy (Committee member) / W. P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
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Description
Research has indicated that, with the rise of the digital age, social ability, emotional maturity, and the capability to empathize have decreased significantly in the newer generations (Generation X and Millenials) compared with previous generations. The primary purpose of this thesis was to discover a way to counteract the

Research has indicated that, with the rise of the digital age, social ability, emotional maturity, and the capability to empathize have decreased significantly in the newer generations (Generation X and Millenials) compared with previous generations. The primary purpose of this thesis was to discover a way to counteract the negative effects of constant screen-time with a space that encourages face-to-face interactions while also contributing monetarily to the community by which it is surrounded.
This thesis explores the viability of the creation of a board game café in downtown Phoenix that would donate a percentage of its profits to local charities and other initiatives for the improvement of the Phoenix area. Using a combination of different entrepreneurship and business model templates, fourteen questions were answered to complete the business model, including questions about resources and partnerships necessary for the venture’s success in addition to what the cost structure and revenue streams would look like. These fourteen questions make up the fourteen different parts of the Lean Launch Business Model Canvas, the template primarily used for the display of the final business model. The business model canvas undergoes “cycles” – that is, different drafts of the canvas are created and added to or modified as needed. This particular business model canvas underwent as many as 15 cycles before becoming finalized and receiving approval.
The completion of the business model canvas invites speculation about its actual viability, bringing up questions about financing, projected sales, and the length of the venture’s future. “Pivots,” modifications of the business model to either increase revenue or decrease costs, are also explored at this point. While this particular business idea does have a sustainable competitive advantage in the Phoenix area as a first mover, it would be unwise to pursue the idea further, as the costs are far too high and the required activities far too numerous to outweigh the revenues and benefits. In addition, it would be difficult to obtain funding at a reasonable interest rate for a venture with such a high risk of failure. In this case, a pivot was considered that eliminated nearly all costs and risk, while still relying on a very similar revenue stream. This pivot suggested a far simpler and more economical way of accomplishing the original goal of bettering the Phoenix metro community and giving customers the chance to rediscover in-person communication.
ContributorsNahon, Rachel Ann (Author) / Westlake, Garret (Thesis director) / Manning, Michael (Committee member) / W. P. Carey School of Business (Contributor) / School of Mathematical and Statistical Sciences (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05
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Description
When a friend approached me and asked me to join his team and apply to the Edson Student Entrepreneur Initiative, a student business plan competition at Arizona State University, I accepted. Not only did I find his idea interesting, but I also believed that applying to the Edson program would

When a friend approached me and asked me to join his team and apply to the Edson Student Entrepreneur Initiative, a student business plan competition at Arizona State University, I accepted. Not only did I find his idea interesting, but I also believed that applying to the Edson program would give me a first glimpse into being an entrepreneur. The business, called Social Artworking, proposed to create an online platform to connect businesses, who need art, with artists through a unique bidding process. Through Social Artworking, businesses indicate the maximum amount they are able to pay while artists bid what they are willing to do the job for. Then a business or individual is able to pick the best artist that can meet his quality and price needs. In addition to the exchange platform, Social Artworking would jointly launch a social networking site and an online portfolio service for artists. Social Artworking was trying to address the problem of small businesses having a hard time finding affordable and high quality artist and designers while at the same time helping students gain paid experience to increase their portfolio before graduation. In the months leading up to the Edson application, I had a hard time catching up to my partner's knowledge of the business idea and the art, web and crowdsourcing industries. On many occasions, I felt like I was depending on him as an expert to write the application. After two months of working on the application, we submitted the proposal to Edson. The idea did not advance to the final round.
ContributorsDuran, Regina (Author) / Peck, Sidnee (Thesis director) / Essig, Linda (Committee member) / Garner, Benson (Committee member) / Barrett, The Honors College (Contributor) / W. P. Carey School of Business (Contributor)
Created2012-12