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Description
P.F. Chang's China Bistro is a privately-held purveyor of Asian fare in the United States and internationally, known largely for its vibrant atmosphere and lettuce wraps. With hundreds of locations and dozens of menu items, procurement, logistics, and coordination of ingredient delivery to P.F. Chang's restaurants is no small task. Despite their difficulty, supply chain operations from suppliers to customers' plates must run efficiently if P.F. Chang's is to maintain customer loyalty, a trusted brand, and profitability. As such, supply chain initiatives that allow for faster, better, or lower-cost operation are valuable investments for P.F. Chang's. In this project, two initiatives focused on increasing visibility along the value chain (with the hope of creating immediate value and easier implementation for future strategies). The first initiative involved stakeholder interviews and academic research to determine evaluation methods for P.F. Chang's suppliers in the form of a scorecard. The second project required extensive data collection from suppliers to isolate and remove excess cost in the inbound logistics of P.F. Chang's inventory. Both initiatives led to incremental improvement at P.F. Changs and the latter provided substantial cost savings. Further investigation and work is likely to yield continued benefits for the company. The increased use of data in all supply chains to guide decision-making will be easier for P.F. Chang's as it manages ongoing visibility efforts. Although process explanation and general outcomes will be reported here, the proprietary nature of P.F. Chang's data precludes full disclosure of the project results in public documentation.
ContributorsBarger, Michael Richard (Author) / Taylor, Todd (Thesis director) / Miller, Steve (Committee member) / Department of Economics (Contributor) / Department of Finance (Contributor) / Barrett, The Honors College (Contributor)
Created2018-05
Description
Digital identification technology is the unsung hero of the LEAN manufacturing, Six sigma quality, and supply chain management movements. By tethering the physical to the digital world digital identification has helped usher industry into the information age. Today this technology continues to become more pervasive and advanced, in the future it is likely that it will have an even larger role to play. In this paper ten sources of current (last 12 months) academic literature will be reviewed in conjunction with two GE cases taken from personal experience in order to better understand the current applications and future trajectory of digital identification. The basis of this paper will be derived from understanding how the most prevalent form of digital identification, barcode is used to increase the efficiency and effectiveness of internal and external business operations. This "current state" knowledge will act as a benchmark to understand the potential diffusion and impact of future digital tracking technologies. The exploration of "up and coming" technologies will lead into a RFID technology deep dive encompassing its current applications and the frictions preventing widespread (barcode scale) implementation. In conclusion the "future state" of how RFID and more complex embedded communication devices will expand the scope of benefits granted by digital identification through a phenomenon known as the internet of things, along with the factors effecting its adoption will be discussed.
ContributorsCampbell, Ross Bradley (Author) / Printezis, Antonios (Thesis director) / Taylor, Todd (Committee member) / Department of Finance (Contributor) / Department of Supply Chain Management (Contributor) / Barrett, The Honors College (Contributor)
Created2016-12
Description
The key to success is hard work and determination. Achieving success is always under construction. This project began as a simple analysis of the firm's progress, as at the time it was in desperate need of new clients and a marketing strategy to strengthen its visibility on campus.Through this evaluation, our team found that the firm was in an abysmal state and the previously noted problems were not the only issues of concern. From our research we found that in order for the firm to grow and become a successful student run consulting firm, there are several interorganizational issues that need to be understood and addressed. The intention of New Venture Group and the Consulting Scholars academic program is to provide students the opportunity to garner practical learning experiences. These potential opportunities are not taken full advantage of because of the afflicting problems that exist. The purpose of this thesis is to understand what problems exist within the firm and the next steps that should be taken to resolve them.
ContributorsBaskin, Connor (Co-author) / Farr, Austin (Co-author) / Chou, Alexandra (Co-author) / Laub, Jeffrey (Thesis director) / Taylor, Todd (Committee member) / Department of Supply Chain Management (Contributor) / Department of Economics (Contributor) / Department of Marketing (Contributor) / Department of Finance (Contributor) / School of International Letters and Cultures (Contributor) / School of Historical, Philosophical and Religious Studies (Contributor) / Department of Information Systems (Contributor) / W. P. Carey School of Business (Contributor) / Barrett, The Honors College (Contributor)
Created2016-05