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- All Subjects: Innovation Performance
- Creators: Li, Hongmin
Description2020年，中国经济总量首次突破百万亿大关，位居全球经济总量排名第二，成为全球经济唯一正增长的经济体，实现了中国“增长奇迹”。但是，近年来企业普通员工收入的增长速度远低于社会经济发展的增长速度。二十一世纪是人才竞争的时代，企业转型升级发展的关键在于员工的自主创新能力。根据薪酬激励理论，企业为员工支付更高的薪酬可以调动员工的工作热情和积极性，增强员工的自主创新能力，提高企业创新绩效和企业价值。因此，本文试图研究员工薪酬与企业价值之间的关系，并探索创新绩效是否在其关系中起到中介效应作用。本文通过回顾和梳理国内外有关员工薪酬、创新绩效和企业价值三者关系的相关文献，结合该领域国内外学者的研究经验，以我国科创板上市的214家公司为本文研究的样本。在理论分析和经验研究的基础上，得出以下研究结果：
（1）在科创板上市公司的全样本中，回归结果发现，员工薪酬与企业价值呈显著正相关，员工薪酬与企业创新绩效呈显著正相关，创新绩效与企业价值呈显著正相关，创新绩效在员工薪酬与企业价值的关系中具有中介效应的作用。
（2）区分了企业产权性质后，在民营企业的样本组中，其回归结果发现与全样本组的回归结果基本一致。在非民营企业的样本组中，员工薪酬与创新绩效和企业价值的系数虽为正，但系数的P值并不显著，说明员工薪酬对创新绩效和企业价值都具有正向的激励作用，但不显著；创新绩效对企业价值具有正向的促进作用，但不显著；创新绩效在员工薪酬对企业价值的关系中不具有中介效应，而是起到了遮掩效应的作用。
（3）区分了企业经营所在地后，在非一线城市企业样本中，其回归结果发现与全样本的回归结果基本一致。在一线城市企业样本中，回归结果发现，员工薪酬的系数虽然为正，但P值不显著，说明员工薪酬对创新绩效和企业价值都具有正向的激励作用，但不显著；创新绩效与企业价值呈显著正向相关；创新绩效在员工薪酬对企业价值的关系中起到了遮掩效应。
ContributorsJin, Jian (Author) / Huang, Xiaochuan (Thesis advisor) / Chang, Chun (Thesis advisor) / Li, Hongmin (Committee member) / Arizona State University (Publisher)
Created2022
Description
As the global economy and digital technology rapidly advance, the service industry faces increasingly intense market competition and challenges in meeting diverse customer demands. This study, set against the backdrop of chain hotels in China, empirically analyzes how service modularity could impact customer perceived value and contribute to innovation performance of hotels. Using two innovative prototypes from Jinjiang Hotels at different development stages as examples, both quantitative and qualitative research methods were employed to delve into the effects of service modularity innovation. For the “fit-up” module at the incubation phase, conjoint analysis was applied to understand consumer preferences and willingness to pay for the module combination, defining the product version 1.0. Regarding the “pure room” module at the pilot phase, structural equation modeling (SEM) was used to validate the relationship between modular innovation and perceived value, satisfaction, and consumer willingness, laying the foundation for optimizing and promoting version 1.0. Empirical results indicate that service modularity significantly enhances customer perceived value, enabling efficient personalized service innovation design to respond more rapidly to consumer demand iterations. Service modularity, as a crucial trend in service management, holds significant importance in improving service efficiency, meeting customer needs, and enhancing enterprise competitiveness. This study enriches the theoretical framework of service modularity and innovation performance, providing empirical evidence of its impact on customer perceived value and innovation performance. Furthermore, as an innovation management strategy, service modularity proves effective in enhancing the innovation performance and service upgrades of chain hotels, especially the mid-scale segment, offering meaningful insights and references to strengthen competitive advantages.
ContributorsZhou, Wei (Author) / Li, Hongmin (Thesis advisor) / Li, William (Thesis advisor) / Dong, Xiaodan (Committee member) / Arizona State University (Publisher)
Created2024