In the face of profound shock and change, individuals, organizations, and communities are seeking new ways to prepare for an uncertain future, their only certainty being that the present trajectory of change will intensify. Pandemics, wildfires, heat waves, hurricanes, flooding, social unrest, economic strife, and a rapidly changing climate system comprise a resounding wake up call: we must reinvent our institutions to think about and act with a resilient mindset. The purpose of the playbook is to support these efforts and build stronger, adaptive, and resilient communities.

In this case study, we reflect on our journey through a major revision of our streaming video reserve guidelines, informed by an environmental scan of comparable library services and current copyright best practices. Once the guidelines were revised, we developed an implementation plan for communicating changes and developing training materials to both instructors and internal library staff. We share our navigation strategies, obstacles faced, lessons learned, and ongoing challenges. Finally, we map out some of our future directions for improving and streamlining our services.

Although they have distinct missions, public libraries and academic libraries serve overlapping populations and can leverage their institutional strengths through collaboration. These diverse partnerships include sharing resources through consortia, joint-use libraries, and shared programming, such as introducing students to public library collections as resources for theses. For the scholarly communication librarian, collaborating with public libraries provides opportunities to educate about the ethical and legal use of information, advocate for the promotion and use of open resources and pedagogies, and interact with communities, particularly in rural areas, that are traditionally underserved by academic libraries. We’ll share two personal examples of the intersection between scholarly communication and public libraries.